Welcome to the Loan Servicing Guidance page! The links below identify specific tools used by lenders and HUD for the management of 232 assets.
 

• Healthcare Mortgage Insurance Program Handbook 4232.1 REV-1
• ORCF Asset Management Contacts (January 8, 2025)
• ORCF Account Executive Facility Assignments (January 8, 2025)

• Accounts Receivable Financing
  • Accounts Receivable Checklist
  • Accounts Receivable Modification Checklist
  • Accounts Receivable Financing Certification
  • Accounts Receivable Terms Memo
  • Lender Narrative, Accounts Receivable
  • Intercreditor Agreement (for AR Financed Projects)
• Application for Insurance Benefits
• Attorney's Certification on Execution and Recordation
• Change of Collateral
  • Lender Narrative, Requests to Release or Modify Original Loan Collateral
  • Requests to Release or Modify Original Loan Collateral Checklist
• Change in Depository Bank Checklist
• Change of Participants (Ownership, Operator, Master Tenant, and/or Management Agent)
  • Lender Narrative – Change of Ownership Review
  • Change of Ownership Review Checklist
  • Lender Narrative, Change of Operator/Lessee
  • Change of Operator Checklist
  • Lender Narrative, Change of Management Agent
  • Change of Management Agent Checklist
  • Lender Review Checklist for Previous Participation Certifications Submitted Via Consolidated Certifications
• Commercial Lease Checklist
• Financial Related Documents
  • Computation of Surplus Cash
  • Monthly Accounting Reports (MARS) Checklist
    • Monthly Report for Establishing Net Income
    • Schedule of Accounts Payable
    • Schedule of Disbursements
  • Personal Financial and Credit Statement
  • Section 232 Financial Statement Filing Timeframe
  • Healthcare Portal Access Form Section 232
• Healthcare Regulatory Agreements
  • Borrower
  • Master Tenant
  • Operator
• Initial Operating Deficit (IOD) Checklist
• Insurance
  • General Liability (GL)/Professional Liability (PL) Insurance Waiver Checklist
  • Insurance Termination Request
  • PLI 50+ Review - Sample Discussion for use in the Lender Narrative Template
  • Sample Review for Professional Liability (PL) & General Liability (GL)
• Loan Modifications
  • Lender’s Certification in Support of Request for Interest Rate Reduction
  • Lender Narrative, Loan Modification
  • Loan Modification Checklist
  • Sample Format for Lender Analysis and Recommendation
• Master Lease Termination Checklist
• Model Form Bill of Sale and Assignment
• Mortgage Record Change – 232
• Mortgagee's Application for Partial Settlement
• Multifamily Insurance Branch Claim
• Multifamily Insurance Operations Branch (MFIOB) Fact Sheet
• Non-Critical Repair Escrow Administration
  • Escrow Agreement for Non-critical, Deferred Repairs
  • Borrower’s Certification- Full or Partial Completion of Non-Critical Repairs
• Operating Lease Addendum
• Operating Lease Amendment Checklist
• Operating Loss Loan Checklist
• Partial Payment of Claims Checklist
• PCNA Statement of Work
• 10-year PCNA Checklist
• Physical Plant
  • Borrower's Certification - Completion of Non-Critical Repairs
  • Certification of Exigent Health and Safety Issues
  • Certification of Physical Condition Compliance
  • Request Approval Advance of Escrow Funds
• Pre-Closing Meeting Agenda – SAMPLE
• Prepayment and Requests for Insurance Termination Checklist
  • Sample Insurance Termination Cover Letter
  • Sample Evidence of MFIOB Termination Letter
• Reserve for Replacement / Residual Receipts Requests
  • Funds Authorization
• Sinking Fund - Request for the Release of Sinking Fund Proceeds Checklist
• Secondary Financing – Collateralized Checklist
• Surplus Cash/Residual Receipts Note Checklist
• Telecommunications Tower Lease Approval Checklist
• Vacant Property Preservation Checklist
• Documents for Notifying ORCF of Action Plans
  • Operator's Notification to HUD of Threats to Permits and Approvals
  • Servicer's Notification to HUD of Risks to Healthcare Project​
  • ORCF Action Plan Tool - SAMPLE
  • ORCF Action Plan Tool - TEMPLATE