Contact Us
Get Help (Individual and Family Resources)
Dial 2-1-1, Press 6 for homeless services, or go to www.211.org. Search HUD's Find Shelter tool to find local shelters, pantries, health clinics, and clothing. For long-term planning and resources contact a local homeless service provider.
Learn about and apply to housing programs (Section 8, Housing Choice Vouchers, Public housing). Find contacts for your local Public Housing Agency online or call (800) 955-2232. For Tribal lands and housing, contact your tribe or tribally designated housing entity.
Get advice on your specific housing needs. Search online for a HUD-approved Housing Counselor near you or call (800) 569-4287.
Use the HUD Resource Locator to find affordable housing opportunities near you.
Public housing, housing choice vouchers, and other HUD-assisted housing
Contact your local Public Housing Agency.
You can also call the Customer Service Center at (800) 955-2232 (Monday – Friday, 9:00 a.m. – 5:00 p.m. EST).
Multifamily Property Residents
Project-Based Contract Administrators (PBCAs) are contracted (or hired) by HUD to make sure property owners are following HUD’s rules and guidance. You can contact your PBCA with questions, concerns, and issues.
PBCA contact information by state or territory:
Select your state to find your local PBCA.
Or contact your multifamily regional center or local office or call the Multifamily Resource Center at (800) 685-8470.
Tribal Lands
For Tribal housing, contact your tribe or tribally designated housing entity.
Get advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
Ask general questions, learn about Federal Housing Administration (FHA) loans and other homeownership programs. Call (800) 225-5342 / TTY (800) 877-8339, email answers@hud.gov, or search frequently asked questions.
Use the HUD Home Store to find HUD homes for sale.
Not Sure Who to Contact?
Contact your local HUD office or the FHA Resource Center by calling (800) 225-5342 / TTY (800) 877-8339, emailing answers@hud.gov, or searching frequently asked questions.
Report an Issue (Including Complaints)
Housing Discrimination
The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex, familial status, or disability. Report housing discrimination.
Fraud, Waste, and Abuse
Submit allegations of fraud, waste, abuse, mismanagement or whistleblower related matters within HUD and HUD-funded programs to the HUD OIG Hotline at (800) 347-3735 / TTY/ASCII (800) 877-8339.
Unit, Manager, or Landlord Issues
Always inform your landlord or manager about any issues you have with your unit.
Housing choice vouchers or public housing (or other housing received through a public housing agency): contact your local public housing agency or HUD’s PIH Information Resource Center at (800) 955-2232.
HUD-assisted apartment complexes (multifamily housing): contact HUD’s Multifamily Housing Complaint Line at (800) 685-8470 / TTY (800) 432-2209.
Tribal land: contact your tribe or tribally designated housing entity.
Digital and Website Issues
HUD is committed to providing access to our websites and digital applications for all visitors with disabilities. Find more information on digital accessibility at HUD. We want you to tell us about any accessibility issues you may find. Email 508@hud.gov to provide feedback or file a complaint against HUD under Section 508.
We do our best to keep HUD's website current and accurate for you. If you find something wrong on HUD's website-bad links, information that you believe is wrong or outdated-contact webmanager@hud.gov.
Not Sure Who to Contact?
Contact your local HUD office or the FHA Resource Center by calling (800) 225-5342 / TTY (800) 877-8339, emailing answers@hud.gov, or searching frequently asked questions.
Disaster Recovery
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
HUD Disaster Line: Call (800) 304-9320 or email recovery@hud.gov
HUD Partner Resources
PIH-REAC Technical Assistance Center for housing professionals (including providers, lenders, inspectors, agent/owners, and other HUD partners)
HUD systems: reset your password or get technical assistance
HUD industry partners can ask questions about FHA loan products, processing issues, mortgage credit guidelines, property analysis guidelines, and more. Call (800) 225-5342 / TTY (800) 877-8339, email answers@hud.gov, or search frequently asked questions.
Code Talk is a federal inter-agency Native American website designed specifically to deliver electronic information from government agencies and other organizations to Native American communities.
Visit the Code Talk website or call (800) 561-5913. For general information for Native American programs in the Eastern U.S. contact (800) 735-3239.
For research documents and data searches for policy makers, professors or researchers, browse or search the HUD User Webstore or contact HUD's Office of Policy, Development and Research (PD&R) information center at (800) 245-2691 / TDD/TTY (800) 927-7589.
For HUD policy documents such as handbooks, notices, forms, mortgagee letters, Title I letters, and special directives contact the Directives Ordering Desk at (800) 767-7468. HUD handbooks, notices, forms, and other documents are also available to print or view at HUDCLIPS.
HUD Headquarters (Including Secretary Requests)
U.S. Department of Housing and Urban Development
451 7th Street S.W.,
Washington, DC 20410
Find the address of a HUD office near you
The Secretary of HUD
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