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How can we help?

HomelessnessHomelessness
Affordable Places to LiveAffordable Places to Live
HomeownershipHomeownership
Report Housing DiscriminationReport Housing Discrimination
Rent Relief & Eviction ResourcesRent Relief & Eviction Resources
Speak to a Housing CounselorSpeak to a Housing Counselor
Housing Quality & Improved Living ConditionsHousing Quality & Improved Living Conditions
Disaster ResourcesDisaster Resources

HomelessnessHomelessness

What issue are you facing?
Where to get help
I am at-risk for or currently experiencing homelessness, what should I do?

HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 2-1-1 and contact a homeless service provider in your area.

 
I need help paying my rent, what should I do?
 

Affordable Places to LiveAffordable Places to Live

What issue are you facing?
Where to get help
I am in search of affordable places to live, where can I get help?

HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:

 
What additional housing resources (external to HUD) are available to me?
  • Low-Income Housing Tax Credit (LIHTC) Properties
    A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by the Vermont Housing Finance Agency (VHFA). These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant’s income but instead set by the use restriction tied to the unit. Note: LIHTC owners accept Section 8 voucher tenants.

    To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.
    To get further information on LIHTC properties, contact the VHFA for more information, dial (802) 864-5743.
  • USDA Rural Development Multifamily Housing
    U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.
    To search for RD Multifamily Housing Rentals in Vermont, visit:
    Rural Development Multi-Family Housing Rentals
  • Local Listings
    Directory of Affordable Rental Housing by HousingData.org
    Rural Edge
  • Veterans:
    Find the VA center near me and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838
    Call: 802-295-9363

    Veterans can get housing help from the following agencies:
    Supportive Services for Veteran Families (SSVF) program at 1-844-820-3232 (toll-free);
    National Call Center for Homeless Veterans at 1-877-424-3838 (toll-free);
    Vermont Office of Veterans Affairs at 1-888-666-9844 (toll-free).

    Vermont Veterans facing eviction or foreclosure should contact the Safely Home project for advice and help.
  • Seniors:
    Vermont Department of Disabilities, Aging and Independent Living (DAIL)
    DAIL General Inquiries Line: (802) 241-2401

    Department for Children and Families (DCF) Emergency Housing line: 1-800-775-0506.
    HomeShare Vermont - live independently through home sharing; serves the counties of Addison, Chittenden, Franklin, Grand Isle, Lamoille, Orange, Washington, and Windsor.
    Central Vermont Council on Aging at (802) 477-1364.
    Housing & Homeless Alliance of Vermont
  • Persons Experiencing Violence:
    Vermont Center for Crime Victim Services
    Assistance Line: (802) 241-1250
    If you are in danger, please call 911.
    The National Domestic Violence Hotline: (800) 799-SAFE (7233) or TYY: 1-800-787-3224
    Or, text “START” to 88788.
  • Resource Article for Renting in Vermont by State of Vermont Agency of Commerce and Community Development
 
I need rental assistance (i.e. Section 8) from HUD, am I eligible and how do I apply?

HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.​

Public Housing​

  • Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
  • Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
  • To apply, contact your local Public Housing Authority. You may also find a list of Public Housing Authorities on page two (2) of this Housing Organization Directory.

Housing Choice Voucher (commonly known as Section 8)

  • The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
  • Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
  • To apply, contact your local Public Housing Authority. You may also find a list of Public Housing Authorities on page two (2) of this Housing Organization Directory.
  • During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
 

HomeownershipHomeownership

What issue are you facing?
Where to get help
I am facing foreclosure, what can I do?
 
Where can I get information about becoming a homeowner?
 
How do I learn about Federal Housing Administration (FHA) loans and programs?
 
I am interested in buying a HUD home, where can I find information about HUD homes?
I need to know how to pay off my FHA loan, where do I find this information?
 
I need home improvements, what are my options?


 Home Improvement Programs by City/Town:

 
I am worried about lead-based paint, where can I find information about it?
I have a reverse mortgage, who do I contact for help?

Report Housing DiscriminationReport Housing Discrimination

What issue are you facing?
Where to get help
I need to report housing discrimination, where do I go?

* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex, familial status, or disability.
 
I need to report discrimination based on Vermont’s Protected Classes, who do I contact?

* Vermont’s Fair Housing Act prohibits discrimination because of marital status, age, sexual orientation, gender identity, receipt of public assistance (including Section 8 and other housing vouchers, 3SquaresVT, etc.), status as a victim or survivor of domestic violence, sexual assault, or stalking, and denial of development permitting based on the income of prospective residents

Rent Relief & Eviction ResourcesRent Relief & Eviction Resources

What issue are you facing?
Where to get help
I am facing eviction, what can I do?

HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:

 
I need rental payment assistance, where can I get help?
 
I need utility payment assistance, where can I get help?
 
I lost my voucher, who should I contact?
 

Speak to a Housing CounselorSpeak to a Housing Counselor

What issue are you facing?
Where to get help

I'd like to speak with a housing counselor, what can they assist me with?

  • Becoming a homeowner
  • Foreclosure assistance
  • Reverse mortgages
  • Home improvements/repairs to my home
  • Renting

Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.

 

Housing Quality & Improved Living ConditionsHousing Quality & Improved Living Conditions

What issue are you facing?
Where to get help
I am in HUD funded housing, where can I find information about my property/unit inspection?
I am worried about lead-based paint. Where can I find this information?
What are my options for home improvement?
  • There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
  • If you have more questions, contact the FHA Resource Center
    Email: answers@hud.gov
    Call: (800) 225-5342
  • USDA Rural Development local office - housing repair and rehabilitation loans
 
My apartment unit needs repairs, who do I contact?
 

DisasterResourcesDisaster Resources

What issue are you facing?
Where to get help
I have experienced a disaster and need to register with FEMA. What do I do?

Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.

  • Register with FEMA online
  • Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
  • Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.

 

 
I have experienced a disaster and need to reach out to my Local Red Cross for help. Where do I go?
I experienced a disaster and need help.
 

My Local Office Information


For assistance at all times, we encourage you to utilize the self-help resources above.

If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.

 

Need More Help?

 

Burlington Field Office
95 St Paul St., Suite 440
Burlington, VT 05401


Get Directions


[Phone Icon]Phone: (802) 951-6290
TTY: Dial 7-1-1 (Not available in all areas)

[Fax Icon] Fax: (202) 485-9235

Sean Thomas, State Director

 

 

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⚠ In Distress? Reach Out for Help Now


At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.

If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.

988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:

  • Call: 988
  • Text: 988
  • Chat: 988lifeline.org
    Trained counselors are here to listen and help, 24/7.

Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:

Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:

Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?

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