How can we help?
Homelessness
HUD is not a direct service provider, but HUD supports many organizations that provide housing assistance and/or supportive services to people. For direct assistance, please refer to the following resources:
- For direct assistance dial 2-1-1.
- If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, go to https://www.211.org/about-us/your-local-211 and enter your zip code to find the number for your local office.
- For veterans who need temporary housing shelter outside of normal business hours:
- Call Volunteers of America (available 24/7) at (213) 563-7979.
- If you do not receive a response within 30 minutes of your call, please text “Unhoused Veteran in Need of Transitional Housing” to (213) 563-7979 or (213) 500-7889.
- If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
- National Hotline: Call 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
- Or, text “START” to 88788
- For more information and to connect to a local service provider in your area, please see Help for Survivors.
- Need immediate help? Call 1-877-4AID-VET (1-877-424-3838) for 24/7 assistance.
- Contact the VA medical center in your area and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here.
- Check the resources available from the National Coalition for Homeless Veterans.
- Check the following employment and training services resources:
- State of Oregon Employment and Training Services
- State of Oregon Jobs and Careers Resources
- State of Oregon Adult Career and Continuing Education Services - Vocational Rehabilitation
- Learn about the State of Oregon High School Equivalency Diploma
- Learn more about Section 3 requirements: to promote training, employment, contracting, and other economic opportunities to low- and very low-income persons.
Affordable Places to Live
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- What is Public Housing? Learn more about what it is, who is eligible, and how to apply. Also learn more about Housing Choice Vouchers.
- Contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
- Find a list of Public Housing Authority contacts by State or call (800) 955-2232 for help to find your local Public Housing Authority. Some PHAs have long waiting lists, so you may want to apply at more than one PHA. Your PHA can also give you a list of locations at which your voucher can be used.
- If you are a person with disabilities, review HUD's Information for Persons with Disabilities.
- If you are a veteran, see what resources may be available for you for Supportive Housing, or if you qualify for a VA Home Loan.
- Use the HUD Resource Locator to find affordable housing opportunities near you.
- Please note: the HUD Resource Locator does not show property vacancy. HUD also does not have applications for these properties, information about vacancies or waitlists. Please call the management company to inquire about vacancies, wait lists or the application process.
- HUD sells both single family homes and multifamily properties - view HUD Homes for Sale.
- View HUD's Information for Senior Citizens guide.
- Check the State of Oregon’s Office for the Aging and Disability Services for resources and support.
- Check the Association of Oregon Centers for Independent Living (AOCIL) in Oregon, available for seniors and individuals with disabilities.
- If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
- National Hotline: Call 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
- Or, text “START” to 88788
- For more information and to connect to a local service provider in your area, please see Help for Survivors.
- View the current public housing waiting lists in Oregon (Note: this information is not maintained or verified by HUD).
- Check the status of Section 8 waiting lists (Note: there are no open Section 8 waiting lists currently, be sure to check from time to time)
There are other opportunities for affordable housing in addition to the Housing Choice Voucher (Section 8) program and HUD subsidized public and private housing.
- Single Family Homes for sale:
- Make sure to review your rights and responsibilities as a tenant; also available from the Tenant Rights, Laws and Protections - Oregon - HUD.
USDA Rural Development Multifamily Housing: U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.- Search for RD Multifamily Housing rentals in Oregon or call (503) 414-3300.
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and people with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status. The annual income limits can be found here.
- To apply, contact your local Public Housing Authority.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
Homeownership
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 or (202) 708-1455 (TTY).
- Get free legal assistance in Oregon through the Homeowner Assistance Fund (HAF). Other local legal organizations that may be able to help:
- Understand your options by reviewing HUD's Avoiding Foreclosure guide and the Consumer Financial Protection Bureau guide to facing foreclosure.
- Review Oregon's help for homeowners facing foreclosure.
- Be aware of reverse mortgage fraud.
- If you need help paying your utility bills, contact one of these organizations:
- Oregon Energy Assistance Program (OEAP): A program that helps homeowners heat and cool their homes
- State of Oregon Department of Energy: Energy assistance related resources
- Or, call (800) 221-8035
- Consider other ways to make your home more energy efficient:
- For customized support, speak with a HUD Approved Housing Counselor about becoming a homeowner:
- Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 or (202) 708-1455 (TTY)
- Check out HUD's guide to buying a home.
- You may qualify for one of these programs:
- Some housing agencies can help Housing Choice Voucher holders buy a home. Contact your local housing agency to find out if they are participating in a homeownership program.
- If you are a veteran, learn more about VA Home Loans.
- If you are a senior, check HUD's resources for senior citizens.
- Learn financial management tools and strategies through the FDIC's Money Smart program.
- Avoid homeowner scams and frauds. Need more help?
- Check the Oregon Attorney General's Help for Homeowners
- File a complaint with the State or Oregon Department of Consumer and Business Services
- File a complaint with the State of Oregon Department of Justice's Consumer Protection
- Use the HUD Home Store to find HUD homes for sale.
- Read HUD's FAQ on FHA loans.
- Email the FHA Resource center at answers@hud.gov or call toll-free (800) CALL-FHA (800-225-5342) TTY: Dial 7-1-1 (Not available in all areas).
- Visit HUD's National Servicing Center for more information.
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs.
- Email the FHA Resource center at answers@hud.gov or call toll-free (800) CALL-FHA (800-225-5342) TTY: Dial 7-1-1 (Not available in all areas).
- The programs and resources listed below help homeowners in Oregon with home repairs and improvements:
- Healthy Homes (State of Oregon Public Health Division)
- Weatherization assistance providers
- Home Energy Assistance Program (HEAP): Fuel and weatherization assistance
- State of Oregon Department of Energy: Energy assistance related resources
- US Department of Agriculture Rural Development Office: Home improvement loans and grants to low-income homeowners in rural areas
- 16 Ways to Avoid Remodeling, Repair and Construction Problems
- Energy Efficiency Program
- Restore Health and Safety program
- Oregon affiliates of Habitat for Humanity: Builds and rehabilitates houses for families in need
- Get Help from the Task Force on Property Appraisal and Valuation Equity.
- Find your local food bank
- Contact your local United Way for help finding shelter, food, and other resources in your area.
- Apply for the Supplemental Nutrition Assistance Program (SNAP)
- Apply for benefits with the Social Security Administration
- Find affordable health care and insurance in Oregon
Report Housing Discrimination
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Online
- Call: (800) 347-3739
- Read HUD’s information on Assistance Animals and Fair Housing
- Contact the HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Call: (303) 894-2997
Rent Relief & Eviction Resources
HUD is not a direct service provider, but HUD supports many organizations that provide housing assistance and/or supportive services to people. For direct assistance, please refer to the following resources:
- The Legal Aid Society of Oregon
- Visit Oregon Law Center’s Legal Defense Project for help preventing eviction - or call (888) 585-9638
- To clarify your legal rights as a tenant, contact the Community Alliance of Tenants or by calling them at their call center: (503) 288-0130
- If you are living in a HUD-subsidized or HUD-assisted building, or if you are receiving HUD-funded rental assistance:
- Contact our office at (971) 222-2600 selection 5
- If you are not living in a HUD-subsidized or - assisted building or receiving HUD-funded rental assistance: contact the Community Alliance of Tenants or by calling them at their call center: (503) 288-0130
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 or (202) 708-1455 (TTY)
- Check the Rental Assistance Finder to get help paying rent and bills.
- Check what other resources may be available for renters.
- To find local affordable housing utilize the HUD Resource Locator.
- If you need help paying your utility bills, contact one of these organizations:
- Oregon Low Income Home Energy Assistance Program (LIHEAP) - a federally funded program that helps renters heat and cool their homes
- Consider other ways to make your home more energy efficient:
- Find your local food bank
- Contact your local United Way for help finding shelter, food, and other resources in your area.
- Apply for the Supplemental Nutrition Assistance Program (SNAP)
- Apply for benefits with the Social Security Administration
- Find affordable health care and insurance in Oregon
- Check out the following employment and training services resources:
- State of Oregon Worksource Workshops
- State of Oregon Jobs and Careers Resources
- State of Oregon Vocational Rehabilitation Services
- State of Oregon High School Equivalency Diploma
- Visit the State of Oregon Department of Labor site for resources and information.
- Learn more about Section 3 requirements: to promote training, employment, contracting, and other economic opportunities to low- and very low-income persons.
Speak to a Housing Counselor
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
- Home improvements/repairs to my home
- Renting
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your specific housing needs.
- Search online for a HUD Approved housing counselor near you or call (800) 569-4287.
Housing Quality & Improved Living Conditions
- Review HUD's Resident Information brochure.
- All HUD-assisted properties are inspected to make sure they are decent, safe, and sanitary. HUD’s Real Estate Assessment Center (REAC) sets the inspection standards and oversees inspections. These inspections are known as REAC physical inspections.
- As of 2023, all HUD-assisted rental housing is now subject to the National Standards for Physical Inspection of Real Estate (NSPIRE), though some programs have extensions to continue under prior inspection standards until October 1, 2024.
- Housing Choice Voucher (HCV) program regulations set forth basic housing quality standards (HQS) which all units must meet before assistance can be paid on behalf of a family and at least annually throughout the term of the assisted tenancy. More information is available here: Housing Quality Standards.
- State of Oregon Lead-Based Paint Information.
- Review HUD's Healthy Home Tips.
There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs.
- The programs and resources listed below help homeowners in Oregon with home repairs and improvements:
- Healthy Homes (State of Oregon Department of Health)
- State of Oregon Weatherization assistance providers
- Low Income Home Energy Assistance Program (LIHEAP): Fuel and weatherization assistance
- State of Oregon: Energy assistance related resources
- US Department of Agriculture Rural Development Office: Home improvement loans and grants to low-income homeowners in rural areas of Oregon
- State of Oregon: Save Energy
- State of Oregon: Restore Health and Safety
- State of Oregon: Habitat for Humanity: Builds and rehabilitates houses for families in need
- State of Oregon:
- State of Oregon: Healthy Homes: Learn more about your home environment and how you can prevent or get rid of some common health and safety hazards.
- State of Oregon: Public Health Division
- State of Oregon: Department of Environmental Quality
- Oregon Occupational Safety and Health
- Oregon Department of the State Fire Marshal
- More From HUD:
Disaster Resources
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
- Reach out to your local Red Cross.
- Red Cross Cascades Region: Serving Oregon and SW Washington
- American Red Cross of Idaho and East Oregon
- HUD Disaster Resources
- HUD Disaster Line: Call (800) 304-9320 or email recovery@hud.gov
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
Native American Programs
- Contact the local ONAP office – located in Seattle, Washington
- View all NW ONAP Indian Block Grant Fund that are available from EPA.
- You can also check State of Oregon’s Native American Services office for additional resources and programs.
- View 184 Loan Information or contact HUD at:
- Call 1-800-561-5913 (toll free) or email Section184@hud.gov
- Reach out to the local ONAP Staff; Oregon’s ONAP staff are in Seattle, Washington
- Apply for Tribal HUD VASH.
- If you have questions, email TribalHUDVASH@hud.gov or contact the local Area Office.
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
Region X Regional Office
Seattle Regional Office
909 1st Avenue, Suite 310
Seattle, WA 98104-1000
Phone: (206) 220-5101
TTY: Dial 7-1-1 (Not available in all areas)
Fax: (202) 485-5744
Andrew Lofton, Regional Administrator
Portland Field Office
1220 SW 3rd Ave, Suite 400
Portland OR 97204
Phone: (971) 222-2600
TTY: Dial 7-1-1 (Not available in all areas)
Fax: (202) 485-5734
Bryan Guiney, Field Office Director
Interested in learning more about what HUD is doing in your community?
⚠ In Distress? Reach Out for Help Now
At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.
If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.
988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:
- Call: 988
- Text: 988
- Chat: 988lifeline.org
Trained counselors are here to listen and help, 24/7.
Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:
- Call: 1-800-799-SAFE (7233)
- Text: "Start" to 88788
- Visit: The National Domestic Violence Hotline
Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- Text: Your ZIP code to 435748
- Visit: SAMHSA's National Helpline
Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?
- Find a Housing Counselor: HUD's Housing Counseling Resources
- Call: 800-569-4287 (or 202-708-1455 for TTY) for multilingual assistance or disaster relief assistance.
- Visit: www.findhelp.org