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How can we help?

HomelessnessHomelessness
Affordable Places to LiveAffordable Places to Live
HomeownershipHomeownership
Report Housing DiscriminationReport Housing Discrimination
Rent Relief & Eviction ResourcesRent Relief & Eviction Resources
Speak to a Housing CounselorSpeak to a Housing Counselor
Housing Quality & Improved Living ConditionsHousing Quality & Improved Living Conditions
Disaster ResourcesDisaster Resources
Native American ProgramsNative American Programs

HomelessnessHomelessness

What issue are you facing?
Where to get help
I am at-risk for or currently experiencing homelessness and need immediate help, what should I do?

HUD is not a direct service provider, but HUD supports many organizations that provide housing assistance and/or supportive services to people. For direct assistance, please refer to the following resources:

  • For direct assistance dial 2-1-1.
  • If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, go to https://www.211.org/about-us/your-local-211 and enter your zip code to find the number for your local office.
  • For veterans who need temporary housing shelter outside of normal business hours:
    • Call Volunteers of America (available 24/7) at (213) 563-7979.
    • If you do not receive a response within 30 minutes of your call, please text “Unhoused Veteran in Need of Transitional Housing” to (213) 563-7979 or (213) 500-7889.
 
I am experiencing domestic violence, what are my options?
  • If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
    • National Hotline: Call 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
    • Or, text “START” to 88788
  • For more information and to connect to a local service provider in your area, please see Help for Survivors.
 
I am a veteran and at-risk for or currently experiencing homelessness, what should I do?
 
I need help finding a job or gaining an education, what should I do?
 
What is Section 3, and what are the requirements in my area?
  • Learn more about Section 3 requirements: to promote training, employment, contracting, and other economic opportunities to low- and very low-income persons.

Affordable Places to LiveAffordable Places to Live

What issue are you facing?
Where to get help
I am in search of an affordable place to live, where can I get help?

HUD is not a direct service provider. For direct assistance, please refer to the following resources:

 
I am a senior and looking for an affordable place to live, where can I get help?
 
I am experiencing domestic violence, what are my options?
  • If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
    • National Hotline: Call 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
    • Or, text “START” to 88788
  • For more information and to connect to a local service provider in your area, please see Help for Survivors.
 
What is the current waiting time for public housing in Oregon?
 
What additional housing resources are available to me?

There are other opportunities for affordable housing in addition to the Housing Choice Voucher (Section 8) program and HUD subsidized public and private housing.

 
I need rental assistance (i.e. Section 8) from HUD, am I eligible and how do I apply?

HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.

Public Housing

  • Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and people with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
  • Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status. The annual income limits can be found here.
  • To apply, contact your local Public Housing Authority.

Housing Choice Voucher (commonly known as Section 8)

  • The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
  • Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
  • To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
 

HomeownershipHomeownership

What issue are you facing?
Where to get help
I am facing foreclosure, what can I do?
 
How can I get help with my utility bills ?
 
Where can I get information about becoming a homeowner?
 
I am interested in buying a HUD home, where can I find information about HUD homes?
How do I learn about Federal Housing Administration (FHA) loans and programs?
 
I need to know how to pay off my FHA loan, where do I find this information?
 
I need home improvements, what are my options?
 
I am worried about lead-based paint, where can I find information about it?
I also have income issues; what other resources may be available for me?
 

Report Housing DiscriminationReport Housing Discrimination

What issue are you facing?
Where to get help
I need to report housing discrimination, where do I go?

* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex, familial status, or disability.
My landlord says I cannot have an emotional support animal or a service/assistance animal. What can I do?

Rent Relief & Eviction ResourcesRent Relief & Eviction Resources

What issue are you facing?
Where to get help
I am facing eviction, what can I do?

HUD is not a direct service provider, but HUD supports many organizations that provide housing assistance and/or supportive services to people. For direct assistance, please refer to the following resources:

 
I am having issues with my management company and/or building (ex. no heat, hot water, etc.)
  • If you are living in a HUD-subsidized or HUD-assisted building, or if you are receiving HUD-funded rental assistance:
    • Contact our office at (971) 222-2600 selection 5
  • If you are not living in a HUD-subsidized or - assisted building or receiving HUD-funded rental assistance: contact the Community Alliance of Tenants or by calling them at their call center: (503) 288-0130
 
I need rental payment assistance, where can I get help?
 
I need utility payment assistance, where can I get help?
 
I want to know the income limit for public housing and/or the fair market rent maximum for my area.
  • Find the income limits for public housing here.
  • Find the fair market rents here.
I also have income issues; what other resources may be available for me?
 
I need help finding a job or gaining an education, what should I do?
 
What is Section 3, and what are the requirements in my area?
  • Learn more about Section 3 requirements: to promote training, employment, contracting, and other economic opportunities to low- and very low-income persons.

Speak to a Housing CounselorSpeak to a Housing Counselor

What issue are you facing?
Where to get help

I'd like to speak with a housing counselor, what can they assist me with?

  • Becoming a homeowner
  • Foreclosure assistance
  • Reverse mortgages
  • Home improvements/repairs to my home
  • Renting

Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your specific housing needs.

 

Housing Quality & Improved Living ConditionsHousing Quality & Improved Living Conditions

What issue are you facing?
Where to get help
I am in HUD funded housing, where can I find information about my property/unit inspection?
 
What are housing quality standards?
  • Housing Choice Voucher (HCV) program regulations set forth basic housing quality standards (HQS) which all units must meet before assistance can be paid on behalf of a family and at least annually throughout the term of the assisted tenancy. More information is available here: Housing Quality Standards.
I am worried about lead-based paint. Where can I find this information?
What are my options for home improvement?

There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs.

 
What other resources may be available for me?
 

Disaster ResourcesDisaster Resources

What issue are you facing?
Where to get help
I have experienced a disaster and need to register with FEMA. What do I do?

Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.

  • Register with FEMA online
  • Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
  • Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.

 

 
I have experienced a disaster and need to reach out to my Local Red Cross for help. Where do I go?
I experienced a disaster and need help.
 

Native American ProgramsNative American Programs

What issue are you facing?
Where to get help
I need to contact my local ONAP Office. How do I do that?
  • Contact the local ONAP office – located in Seattle, Washington
What tribal programs are available to me?
I need 184 Loan Information, where do I look?
I am having issues with my HUD funded Tribally Designated Housing Entity (TDHE), where do I go?
  • Reach out to the local ONAP Staff; Oregon’s ONAP staff are in Seattle, Washington
How do I apply for Tribal HUD Veterans Affairs Supportive Housing (VASH)?

My Local Office Information


For assistance at all times, we encourage you to utilize the self-help resources above.

If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.

 

Need More Help?

 

 

 

Portland Field Office
1220 SW 3rd Ave, Suite 400
Portland OR 97204

Get Directions

[Phone Icon]Phone: (971) 222-2600
TTY: Dial 7-1-1 (Not available in all areas)

[Fax Icon] Fax: (202) 485-5734

Bryan Guiney, Field Office Director

 

 

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⚠ In Distress? Reach Out for Help Now


At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.

If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.

988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:

  • Call: 988
  • Text: 988
  • Chat: 988lifeline.org
    Trained counselors are here to listen and help, 24/7.

Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:

Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:

Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?

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