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HomelessnessHomelessness

What issue are you facing?
Where to get help
I am at-risk for or currently experiencing homelessness, what should I do?

HUD supports many organizations that provide housing assistance and/or supportive services to people.

HUD is not a direct service provider. For direct assistance, please utilize the following information to be connected with available resources:

  • All Ohio Counties
    • Call 2-1-1 or text 898211 to see if your county has access to 211 and to get connected with health and human service programs.
      **If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, click here and enter your zip code to find the number for your local office.
    • You may also contact a homeless service provider or visit HUD's find shelter tool.
  • Cuyahoga County
    • Call 2-1-1 or text 898211 to get connected with health and human service programs.
    • Contact a Housing Resource Center: Cuyahoga County Housing Resource Center.
    • Contact Coordinated Intake to find shelter: (216) 674-6700.
  • Franklin County
    • Call 2-1-1 or text 898211 to get connected with health and human service programs.
    • Call the Homeless Hotline at (614) 274-7000 to access shelter.
    • Call (614) 224-4663 for domestic violence resources.
  • Hamilton County
    • Call 2-1-1 or text 211CARES to 51555 to get connected with health and human service programs.
    • Call the Central Access Point (CAP) Helpline at (513) 381-SAFE (7233) to access shelter.
    • Call (800) 799-7233 for domestic violence resources.
  • Lucas County
    • Call 2-1-1 or text your ZIP code to 898211 to get connected with health and human service programs.
  • Mahoning County
  • Montgomery County
    • Call 2-1-1 or text 898211 to get connected with health and human service programs.
    • Call Miami Valley Housing Opportunities at (937) 263-4449 x410.
    • Contact Dayton-Kettering-Montgomery County Continuum of Care at (937) 225-4695.
  • Stark County
    • Contact the Homeless Navigation Hotline at (330) 452-4363.
    • Call (330) 491-0445 to get connected with health and human service programs through the United Way.
  • Summit County
    • Call 2-1-1 to get connected with health and human service programs and the Centralized Intake Department.
  • Veterans
    • Contact the VA medical center near you and mention your interest in Veterans Affairs Supportive Housing (VASH) program or contact the National Call Center for Homeless Veterans at (877) 4AID-VET (877-424-3838)
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Affordable Places to LiveAffordable Places to Live

What issue are you facing?
Where to get help
I am in search of affordable places to live, where can I get help?

HUD is not a direct service provider. For direct assistance, please refer to the following resources:

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What additional housing resources (external to HUD) are available to me?
  • Low-Income Housing Tax Credit (LIHTC) Properties
    A Low-Income Housing Tax Credit (LIHTC) property is overseen by the Ohio Housing Finance Agency (OHFA). Developers and investors who participate in LIHTC pay reduced federal tax rates in exchange for making an investment in an affordable housing development.


    To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income. Instead, rents are set by the use restrictions tied to the unit.

    Note: LIHTC property owners may accept Housing Choice Voucher tenants. To apply, contact the LIHTC property directly. You can search Ohio LIHTC properties for rent here.

    Questions about Ohio LIHTC properties should be directed to OHFA at (614) 466-7970.

  • USDA Rural Development Multifamily Housing
    U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.


    Search for RD Multifamily Housing Rentals in Ohio.

    Questions or concerns about Ohio USDA-RD properties should be directed to USDA-RD at (614) 255-2400.

  • Local Listings:
    You are also advised to check your local city and/or county’s website for additional affordable housing opportunities.
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I need rental assistance (i.e. Section 8) from HUD, am I eligible and how do I apply?

HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.​

Public Housing

  • Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
  • Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on:
    • Annual gross income.
    • Whether you qualify as elderly, a person with disabilities or as a family.
    • U.S. citizenship or eligible immigration status.
  • To apply, contact your local Public Housing Authority.

Housing Choice Voucher (commonly known as Section 8)

  • The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
  • Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
  • To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
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HomeownershipHomeownership

What issue are you facing?
Where to get help
I am facing foreclosure, what can I do?
  • Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you
  • If you have an FHA loan, contact the FHA Resource Center to discuss options with your lender such as mortgage modification or forbearance.
  • Email FHA: answers@hud.gov
  • Call FHA: (800) 225-5342
  • Contact a private attorney, or if low-income, seek assistance from an Ohio Legal Aid agency: Ohio Legal Help.
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Where can I get information about becoming a homeowner?
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How do I learn about Federal Housing Administration (FHA) loans and programs?
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I am interested in buying a HUD home, where can I find information about HUD homes?
I need to know how to pay off my FHA loan, where do I find this information?
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I need home improvements, what are my options?
  • For low-income households, utilize the Ohio Healthy Homes Network list of repair resources sorted by county.
  • Contact your city or county's department of development to see if an any local repair funds are available.
  • There are various federal loan programs and community-based programs to help with home repairs and improvements.
    Learn more about HUD’s home improvements programs.
  • Contact the FHA Resource Center to discuss potential home equity or improvement loans.
  • Email FHA: answers@hud.gov
  • Call FHA: (800) 225-5342
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I'm a non-profit or local/state government agency in need of information about homeownership programs. Where do I go?
I am a for-profit, non-profit or local/state agency involved in covered activities related to the Davis Bacon and Other Acts (prevailing wage) and Section 3 and need more information. Where should I go?
  • The Davis-Bacon and Related Acts apply to contractors and subcontractors performing on federally funded or assisted contracts in excess of $2,000 for the construction, alteration, or repair (including painting and decorating) of public buildings or public works. Find more information on Davis Bacon Labor Standards.
  • Section 3 is a means by which HUD fosters local economic development, neighborhood economic improvement, and individual self-sufficiency. Section 3 is the legal basis for providing jobs for residents and awarding contracts to businesses in areas receiving certain types of HUD financial assistance. Find more information on Section 3.
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I am worried about lead-based paint, where can I find information about it?

Report Housing DiscriminationReport Housing Discrimination

What issue are you facing?
Where to get help
I need to report housing discrimination, where do I go?

* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.

In Ohio, you can also file a complaint with the Ohio Civil Rights Commission.

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Rent Relief & Eviction ResourcesRent Relief & Eviction Resources

What issue are you facing?
Where to get help
I am facing eviction, what can I do?

HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:

  • Legal Help FAQs list common answers to eviction and landlord-tenant problems.
  • Ohio Legal Help offers answers to general questions about evictions and your rights as a tenant in Ohio.
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I need mortgage or rental payment assistance, where can I get help?
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I need utility payment assistance, where can I get help?
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Speak to a Housing CounselorSpeak to a Housing Counselor

What issue are you facing?
Where to get help
I'd like to speak with a housing counselor, what can they assist me with?
  • Becoming a homeowner
  • Foreclosure assistance
  • Reverse mortgages
  • Home improvements/repairs to my home
  • Renting

Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.

 

Housing Quality & Improved Living ConditionsHousing Quality & Improved Living Conditions

What issue are you facing?
Where to get help
I am in HUD funded housing, where can I find information about my property/unit inspection?
I receive rental assistance and I am having an issue with my unit, manager or landlord. What should I do?
  • Always inform your landlord or manager about any issues you have with your unit.
  • If you know your housing is through a public housing authority, please inform their main office if you are having trouble with your landlord or manager.
  • For Public Housing or the Housing Choice Voucher program contact HUD's PIH Information Resource Center at 1-800-955-2232.
  • For a HUD-assisted apartment complex, contact HUD's Multifamily Housing - Complaint Line at 1-800-685-8470.
  • For issues at LIHTC properties, contact the Ohio Housing Finance Agency at (870) 775-6446.
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What are housing quality standards?
I am worried about lead-based paint. Where can I find this information?
What are my options for home improvement?
  • For low-income homeowners, visit the Ohio Healthy Homes Network’s list of repair resources sorted by county.
  • Contact your city or county's department of development to see an any local repair funds are available.
  • There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs.
  • Contact the FHA Resource Center to discuss potential home equity or improvement loans.
  • Email FHA: answers@hud.gov
  • Call FHA: (800) 225-5342
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DisasterResourcesDisaster Resources

What issue are you facing?
Where to get help
I have experienced a disaster and need to register with FEMA. What do I do?

Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.

 

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I have experienced a disaster and need to reach out to my Local Red Cross for help. Where do I go?
I experienced a disaster and need help.
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My Local Office Information


For assistance at all times, we encourage you to utilize the self-help resources above.

If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.

 

Need More Help?

 

Cleveland Field Office
North Point Office Complex
1001 Lakeside Ave, Suite #350
Cleveland, OH 44114

Get Directions

[Phone Icon]Phone: (216) 357-7900
TTY: (800) 877-8339

[Fax Icon] Fax: (216) 357-7920

Kevin Laviano, Field Office Director

 

Columbus Field Office
Bricker Federal Building
200 North High Street, 7th Floor
Columbus, OH 43215

Get Directions

[Phone Icon]Phone: (614) 469-5737
TTY: (800) 877-8339

[Fax Icon] Fax: (614) 280-6178

Anthony F. Fortè, Field Office Director

 

[HUD Field Offices in Ohio]
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⚠ In Distress? Reach Out for Help Now


At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.

If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.

988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:

  • Call: 988
  • Text: 988
  • Chat: 988lifeline.org
    Trained counselors are here to listen and help, 24/7.

Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:

Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:

Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?

Row of houses