LEAN 232 Email Blasts: 2020-2021

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January 2021

January 4, 2021

Mortgagee Letter 2020-50 Published Extending Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2020-50 (here) on December 28, 2020, extending temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-15.

Keywords: COVID-19


January 19, 2021

Mortgagee Letter 2021-01 Published Regarding Section 223(d) Loans Used to Mitigate COVID-Related TEMPORARY Revenue Reductions

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2021-01 (here) on January 15, 2021. This Mortgagee Letter implements temporary statutory authority to insure operating loss loans under Section 223(d) of the National Housing Act to mitigate healthcare facilities’ COVID-related temporary revenue reductions.

Keywords: COVID-19, 223(d)

February 2021

February 24, 2021

New – Operating Loss Loan Section 232/223(d) – COVID Documents Now Available For Use

On January 15, 2021, ORCF published Mortgagee Letter 2021-01 (here) which implemented temporary statutory authority to insure operating loss loans under Section 223(d) of the National Housing Act to mitigate healthcare facilities’ COVID-related temporary revenue reductions. Referenced in that Mortgagee Letter was the forthcoming Lender Narrative to be used in applications for such loans. That Lender Narrative – Operating Loss Loan Section 232/223(d) – COVID (Form HUD-90011t-ORCF), as well as the following documents for use with the Operating Loss Loan 232/223(D) – COVID program is now available for use:

  • Lender Narrative – Operating Loss Loan Section 232/223(d) – COVID (Form HUD-90011t-ORCF), (here).
  • Firm Application Checklist – Section 232/223(d) – COVID (here).
  • Firm Commitment Template – Section 232/223(d) – COVID (here).

Keywords: COVID-19, 223(d)


Best Practice – Third-Party Environmental Submissions in HEROS

Beginning in February 2020, third-party environmental reviews are accepted through the HUD Environmental Review Online System (HEROS) for Section 232 mortgage insurance applications. HEROS submissions by third-party consultants, when completed thoroughly and accurately, and in accordance with ORCF guidance, help to expedite the Section 232 environmental review process. While such submissions remain voluntary at this time, lenders are encouraged to use HEROS submissions to facilitate completion of environmental reviews.

The third-party consultants can assign the HEROS review to ORCF at the time of, or shortly before, the application’s submission to HUD. Upon approval by the lender, the consultant should submit the HEROS review to ORCF by using the “Assign Review” feature and selecting Wayne Harris as the assignee. Please do not contact Wayne Harris regarding HEROS; his name is only used to store the HEROS submissions until an environmental reviewer is assigned to the project. Questions regarding HEROS should be submitted to LeanThinking@hud.gov.

Consultants should enter the name of the facility and the FHA Project Number in the “Project Name” field on the Initial Screen (1105) in HEROS. For example, 111-22999-ABC-Healthcare. Providing the FHA number with the project’s name allows ORCF to quickly identify the subject of the HEROS review.

A download of the HEROS environmental review record (ERR) should be included in the mortgage insurance application in Section 2: Third-Party Reports. The HEROS exhibit should be named “Other-HEROS ERR” to identify its content. Please note that a HEROS submission does not replace or eliminate any application exhibits.

Keywords: Environmental, HEROS


Lender Completion of the Maximum Insurable Mortgage Calculation (Form HUD 92264a-ORCF)

ORCF is seeing frequent data errors in the Maximum Insurable Mortgage Calculation form (form HUD-92264a-ORCF) submitted in the firm application. These data errors in the form are delaying ORCF’s ability to process applications. Please review the below reminders. Should you have any questions prior to application submission, please contact Leanthinking@hud.gov.

  • Instructions: Please carefully review the instructions page on Form HUD 92264a-ORCF and Handbook 4232.1, Section II, Chapter 3 prior to application submission.
  • Submission of the 92264a-ORCF Form:
    • Please do not override the formulas contained within the form HUD 92264a-ORCF. Changes to the formulas may result in corrections and additional review of the numbers, as well as potential impacts to loan sizing. In addition, the formulas constitute part of the OMB approval of the form, and changing the formulas results in a change to the form without HUD permission.
    • Submit an Excel version of the form as well as a pdf.
    • Include all applicable pages in one pdf. Please review instructions #6, 11 & 12 on the Instructions tab of the workbook regarding what pages to include.
    • Include signature of Lender's Underwriter and date.
    • Include the Project Name, Project Number and Program Type on BOTH the Sources & Uses page and on MILC Page 1. Ensure these are correctly noted for the subject project.
  • Loan to Value, Criterion D: Use the Maximum Loan-to-Value (LTV) Ratio underwriting benchmark that applies to your project per HUD Handbook 4232.1, Section II, Chapter 3.2. If your project qualifies for the limited debt seasoning exception (See Handbook 4232.1, Section II, Chapter 3.13.D), use the LTV Ratio that applies to your project rather than the maximum LTV limits.
  • Amount Based on Debt Service, Criterion E: The Net Operating Income (NOI) in line "e" should match the lender's underwritten NOI in the Lender's Narrative.
  • Amount Based on Cost to Refinance, Criterion H: Line "a" should be the HUD Eligible Costs as listed on the Sources & Uses. Line "b" should list the amount of the existing reserve for replacement. Line "c" should be line "a" minus line "b."
  • Reserve for Replacement:
    • Note that there are two distinct lines on the Sources & Uses for reserve deposits. The distinction is made because they are treated differently with regard to loan sizing. Do not delete either line. If either line is not applicable to the transaction, simply indicate “$0” for that cost.
    • Initial Deposit to the Reserve for Replacement: Any reasonable and necessary loan proceeds used for the Initial Deposit to the Reserve for Replacement should be shown on the "Initial Deposit to the Reserve for Replacement" on the Sources & Uses. As noted in the instruction comment, this amount should not include any existing reserves being transferred.
    • Existing Replacement Reserves to Transfer: Any existing reserves for replacement should be shown in the Sources under "Existing Replacement Reserves to Transfer" and then as a HUD Eligible Use under "Existing Replacement Reserves to Transfer." Please note that on 223(a)(7) loans, Handbook 4232.1, Section II, Chapter 2.10.Q requires that existing reserves be rolled over to the new loan. This line item may also apply to 223(f) loans refinancing existing FHA-insured projects.

Keywords: Maximum Insurable Mortgage Calculation (MILC)


Application Processing for 232/223(a)(7) Projects Involving Repairs

Lenders are reminded to consider the environmental review requirements for 223(a)(7) applications involving projects with proposed repairs that exceed Routine Maintenance. Notice CPD-16-02 here (www.hudexchange.info/resource/3197/guidance-categorizing-activity-as-maintenance-environmental-regulations-24-cfr-parts-50-and-58/) provides “Guidance for Categorizing an Activity as Maintenance for Compliance with HUD Environmental Regulations, 24 CFR Parts 50 and 58”. Lenders are encouraged to consult this notice when repairs are proposed within a 223(a)(7) application. For applications where an existing HUD-insured project involves work that exceeds the level of routine maintenance (including, but not limited to, construction, demolition, building repairs, site clearing, tree removal, or ground disturbance), HUD must complete an Environmental Review before the work can commence.

Keywords: 223(a)(7), Environmental


Underground Fuel Storage Tanks

In accordance with the provisions in Handbook 4232.1, Section II, Chapter 7.3, the following is guidance to assess the environmental risk presented by underground storage tanks (UST) and the potential for contamination. When an underground storage tank containing, or previously containing, hazardous waste or petroleum products exists on the project site, HUD will require information to evaluate the environmental risk that the UST presents. When an onsite UST is regulated by the State, please provide documentation that confirms compliance with the State’s regulations. When a UST is not subject to State oversight, including testing and inspection protocols, the UST and its service lines must pass an integrity test before HUD completes the environmental review. In addition, an Operations and Maintenance plan must be submitted that includes periodic testing of the tank and its service lines, as well as repair, maintenance, and emergency response procedures. These requirements do not apply to propane USTs.

If a UST was previously removed from the property or abandoned on the site, HUD will require information to evaluate the environmental impact that the former UST may have had on the site. The Phase I Environmental Site Assessment must determine if the former UST is considered to be a recognized environmental condition (REC), and if so, the REC must be satisfactorily addressed before the application is submitted. Information such as removal/closure documentation and Phase II study results should be submitted with the application.

When the removal of an underground storage tank is proposed, the removal and post-removal site testing must be completed prior to HUD’s completion of the environmental review. This is due to the potential for contamination to be encountered during, or following, the UST removal.

Keywords: Underground Storage Tanks


Intergovernmental Transfer (IGT)/Upper Payment Limit (UPL) Revenues

As a reminder, ORCF provided guidance in the June 27, 2012 and June 24, 2015 Email Blasts cautioning against relying on Medicaid IGT/UPL type supplemental payments when underwriting skilled nursing facility (SNF) transactions. The June 24, 2015 Email Blast noted that additional scrutiny will be applied as the percentage of NOI derived from UPL increases. We have recently been seeing applications where a significant portion of value is attributable to this supplemental income stream. Inclusion of these increased levels of IGT/UPL in the underwritten value for loan sizing does not adequately minimize the risk associated with this financing mechanism, and therefore presents an unacceptable underwriting risk to HUD. (Note – this guidance also applies to the Quality Incentive Payment Program (QIPP) or other similar supplemental revenue stream structures.)

Keywords: Intergovernmental Transfer (IGT), Upper Payment Limit (UPL) Revenues


Updated Construction Budgets and Progress Schedules of Work Required Prior to Initial Closing

Please Note: For all New Construction, Sub-Rehabilitation, and 241(a) loans, an updated construction budget (form HUD-92328-ORCF, Contractor’s and/or Mortgagor’s Cost Breakdown Schedule of Values Section 232) dated within 30 days of Initial Endorsement is required to be submitted for review and approval at least 10 calendar days prior to Initial Endorsement. In addition, at least 10 calendar days prior to Initial Endorsement, an Estimated Progress Schedule of Work (form HUD-5372) dated within 30 days of Initial Endorsement must be submitted by the general contractor for review and approval.

For further questions, please contact the assigned ORCF Closing Coordinator for the specific project.

Keywords: Initial Closing, Form HUD-92328-ORCF, Estimated Progress Schedule of Work


Survey Review Requirements for Section 232(a)(7) Projects

As a reminder, for Section 223(a)(7) transactions, use the “Survey Instructions and Borrower’s Certification (form HUD-91111-ORCF)” in lieu of a new survey, unless the following has changed:

  • New easements;
  • New encroachments;
  • Changes in description; and/or
  • Any unusual circumstances or items that require special attention or conditions.

As a general reference, please refer to Page 2, Section II of the form HUD-91111-ORCF for guidance on whether or not an updated survey will be needed. If it is still unclear, please contact an ORCF Title/Survey Reviewer for clarification.

Keywords: Section 223(a)(7), Survey Instructions and Borrower’s Certification, form HUD-91111-ORCF


“After Recording” – Reminder for all Regulatory Agreements

Remember to include the assigned HUD Attorney (name and HUD office address) on all Regulatory Agreements on page 1 under “After Recording”.

For further questions, please contact the assigned ORCF Closing Coordinator for the specific project.

Keywords: Regulatory Agreement


Signature Dates are Key at Closing

As a reminder, documents required to be signed by the Lender, Borrower, and General Contractor, (i.e. forms HUD-92403-ORCF, 92448-ORCF, 92023-ORCF, and 92464-ORCF) must include the signature date. If the signature is not dated in the document, the form will be returned to the lender to be dated. This additional step may cause a delay in closing.

For further questions, please contact the assigned ORCF Closing Coordinator for the specific project.

Keywords: Closing, Closing Documents

March 2021

March 24, 2021

Delegation to FHA Lenders and Their Authorized Representatives to Initiate Section 106 Consultation with State Historic Preservation Offices

The introductory chapter of Handbook 4232.1, Section I, Chapter 1.4 states, “If a particular Section 232 program matter is not addressed in this Handbook, and appears in other guidance, questions regarding applicability may be raised with ORCF.” This language is particularly apt with respect to the recent delegation memo to FHA lenders and their authorized representatives to initiate consultation with State Historic Preservation Offices. The MAP Guide provides lenders procedural guidance for implementing that delegated authority, but the Section 232 Handbook currently does not, and ORCF has been contacted for guidance on this issue. Unless and until ORCF issues guidance different than what is provided in the MAP Guide (specially at 9.6.4 thereof) on this particular matter, Lenders on Section 232 transactions must follow the procedures set forth at MAP 9.6.4 as to SHPO communications.

The delegation does not extend to consultation with the Tribes. For projects that require Section 106 consultation with Tribes, ORCF staff must still initiate and conduct consultation with Indian Tribes and Native Hawaiian Organizations (NHOs). Lenders must coordinate with ORCF by notifying LeanThinking@hud.gov so that HUD may begin consultation with Tribes. Lenders must consider comments received from Tribes or NHOs within review timeframes before submitting a finding of effect to the SHPO for concurrence.

Keywords: State Historic Preservation Office (SHPO)


Ward Beds, Room Density and Functional Obsolescence

ORCF generally considers the presence of ward beds as a potential risk factor in underwriting 232 transactions. The National Emergency resulting from the COVID-19 virus adds even greater importance to the consideration of functional obsolescence associated with wards.

As a result, ORCF will consider the NOI’s sensitivity to the loss of three- and four-bed wards and the facility’s ability to meet the program’s required minimum debt service coverage ratio (1.45) as a key risk factor. The lender should clearly demonstrate the facility’s ability to adapt to the loss of ward usage in the application. For example, the Lender Narrative should provide additional analysis, such as a sensitivity analysis that assumes conversion of all three and four bed wards to at most semi-private rooms and shows that a DSCR of at least 1.45 can be attained in that scenario.

Consideration of functional obsolescence risk is vital to the underwriting of a residential care facility loan, and the requirement of this consideration is addressed in both Handbook 4232.1, Section II, Chapter 5.2.N and the Lender Narrative (p. 21). As stated in the Handbook, this consideration includes addressing the presence of wards. The Lender Narrative states specifically: “How the physical plant compares to an optimally configured project and how does that impact income potential? (Discuss for example, 3 and/or 4 bed wards, unusual design issues, etc.)”

Applications must demonstrate analysis of ward beds considering the changed—and continually changing—circumstances. An argument simply that past census suggests such beds “are accepted” in the market is not sufficient. As the industry is aware, some states have already imposed new limitations on the use of wards, and other states are publicly considering doing so. In addition, aside from restrictions or even complete prohibitions by regulators, the marketability of ward beds in the COVID and post-COVID environment may be greatly diminished.

Keywords: Wards, Marketability, Obsolescence


March 30, 2021

Mortgagee Letter 2021-10 Published Extending Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2021-10 on March 30, 2021, extending temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-15.

Keywords: COVID-19

April 2021

April 28, 2021

Naming Documents in the Portal That Do Not Have a Standard File Name

Documents uploaded to the 232 Healthcare Portal should be named according to the Application Checklist. If the document is not a checklist item and it is an "Other" item, please include an identifier in the name of the document such as "financial information". Please note that an underscore (_) must be used after "Other" and before the identifier, e.g. "Other_financial information".

Submitting documents with precise file names will reduce review times.

Keywords: Application Processing, 232 Healthcare Portal


REMINDER - Portfolio Names and Numbers

As previously outlined in the August 26, 2020 Email Blast, if a project is part of a portfolio, it requires a portfolio name. Lenders provide the portfolio name when an FHA Number Request is submitted.

Portfolio names are added to the name of the project for workload tracking in HUD systems so that the individual projects in the portfolio may be tracked together. Identifying a portfolio name allows for more efficient processing of Production applications, as portfolio groups can be readily identified and assigned to the same reviewer. In addition, a portfolio name assists Asset Management in their overall risk management of the ORCF portfolio by indicating the relationship of individual projects and more effectively assigning the projects to the same Account Executive for oversight.

A project is considered part of a portfolio where there are two or more borrower entities that are under common ownership and/or common control (Handbook 4232.1, Section II, Chapter 17.2). Even if a single application is submitted at a time, if it meets the definition of a portfolio outlined in the Handbook, a portfolio name should be referenced in the FHA Number Request.

If a project is part of an existing portfolio and the Lender does not know the portfolio name and/or portfolio number, this information can be requested through the FHA Number Request. Lenders should note the request and any related information in the comments box, or by submitting an email inquiry to Lean Thinking.

Keywords: Portfolios


Flood Insurance Determinations and Life-of-Loan Monitoring Requirement

Lenders are reminded that a Flood Insurance Determination is required for every Mortgage Loan in the Section 232 Program. The Lender must determine whether any of the Property improvements are located in a Special Flood Hazard Area (SFHA) and must document each determination on a Standard Flood Hazard Determination Form (SFHDF) issued by FEMA (FEMA Form 086-0-32). The Lender must obtain flood-zone determinations from a qualified third-party flood-zone determination firm.

In addition to the initial flood-zone determination, which is used for underwriting, Lenders must also obtain from their flood-zone determination firm “life-of-loan” monitoring and coverage, which means that the monitoring company will notify the Lender if and when flood insurance is required for a monitored Property. This is required for every Mortgage Loan in the Section 232 Program, regardless of the initial determination, because conditions and the status of a zone may change over time. The Lender must ensure that the monitoring company it selects agrees to continue monitoring for all of the covered Properties in the event that the Lender sells or otherwise transfers its servicing rights to another Mortgage Loan servicer. Typically, the monitoring company will indicate “life of loan” coverage on the SFHDF form.

The continuation of this “life-of-loan” monitoring and coverage also becomes a loan servicing requirement which continues during the entire life of the mortgage and survives a change in Loan Servicer. Should the flood-zone status change during the life of the Mortgage, Lenders are required to evaluate the flood insurance requirement as a result of the change and enforce the requirements for flood insurance, if applicable, due to the new information.

These requirements are covered under the Lender’s Certification for Insurance Coverage (Form HUD-92435-ORCF). For more information, see ORCF’s Handbook 4232.1, Section II, Chapter 14.7.H.

Keywords: Floodplain, Insurance, Environmental


Addressing Risks Identified in the Lender Risk Surveillance Dashboard (RSD)

Since launching ORCF’s new Risk Monitoring Routine in September 2020, one recuring issue has been how to deal with risks that have been “resolved” once missing quarters of Operator financials have been submitted. ORCF stresses the need for ensuring project participants to honor their regulatory agreement obligations.

To streamline the process for addressing risk, ORCF Asset Management expects the Lender to take one of three of the following actions for every risk noted on the Lender RSD:

  1. Erroneous risk: There may be instances where the Lender RSD identifies erroneous risk. For example, a backlog in uploading financials led to late submission of financials, which was due to the Lender’s inaction rather than an operational risk. Another instance might be that the Lender RSD data identifies the incorrect CMS Star rating. In these instances, Lenders should respond with an email to the Account Executive explaining that the RSD risk is an error (providing evidence of error when warranted) and confirm there is no risk.
  2. Valid risk that has been mitigated: The Lender RSD may identify risks that have already been mitigated. For example, a project with a CMS 1-Star Rating has recently been upgraded to a 2-Star Rating, or missing financials that were late due to Operator non-compliance have now been submitted. In these instances, ORCF will require the completion of Form HUD-93334-ORCF to document that the risk was present. However, assuming that no other risks are present, an Action Plan would not be required since the risk has been mitigated. The Lender will submit the HUD-93334-ORCF through the Portal.
  3. Valid risk that remains: When the Lender verifies the RSD risk remains, appropriate action is required and both a HUD-93334 or 93335-ORCF and an Action Plan are required. For example, if the project exhibits two or more consecutive quarters of DSCR below 1.0, an overall CMS 1-Star Rating or multiple missing quarters of operator financials and the Operator remains unresponsive, then the Lender should submit the 93334 to document the risk(s) and an Action Plan developed by the Borrower or Operator outlining steps needed to mitigate the risk.

Keywords: Risk Notification, Action Plans, Risk Surveillance Dashboard


The Lender’s Third-Party Project Capital Needs Assessment (PCNA)

A PCNA report identifies and estimates the cost of critical and noncritical repairs and replacement needs over time of various building systems. The PCNA’s Reserve for Replacement (R4R) schedule is an essential component of the PCNA that establishes positive capital reserves to cover major building components in years 1 through 15 and is used to estimate the initial and annual RFR deposits. ORCF Asset Management has noticed an increasing number of requests for modification and/or suspension of the R4R Account deposit, as well as requests for modification to the non-critical repair list, sometimes shortly after loan closing. Additionally, in recent PCNAs, accessibility compliance questions have arisen on currently insured projects (including those considering refinance), questions that were not addressed by a prior PCNA. Failure to correctly identify repairs and the replacement needs in a PCNA can cause later financial hardship. As such, Lenders are reminded of their responsibility to ensure compliance with ORCFs PCNA Statement of Work (SOW) (Please see Handbook 4232.1, Section II, Chapter 2.10).

Keywords: PCNA SOW, Statement of Work (SOW), Reserve for Replacement, Non-Critical Repairs


Master Lease Release and Termination Process

ORCF has posted an updated Prepayment and Requests for Insurance Termination Checklist (here) and a new Master Lease Termination Checklist (here). The request to release a project from a Master Lease generally occurs in conjunction with a prepayment request. The revised Prepayment and Requests for Insurance Termination Checklist now has two sections: Section I covers the documents associated with the prepayment and Section II covers the documents relating to a request to release a project from a master lease, due to prepayment. Section II presumes that some of the projects subject to the Master Lease will remain FHA insured. If all projects on the Master Lease are being prepaid, the new Master Lease Termination Checklist needs to be submitted in lieu of the documents noted in Section II. Both ORCF Asset Management and HUD’s Office of General Counsel field counsel will review all requests to release/terminate projects associated with a Master Lease. All requests should be submitted using the 232 Portal.

Keywords: Master Lease Release


REMINDER - Lender Responsibility for Professional Liability Insurance (PLI) Insurance Review

ORCF would like to remind Lenders about the importance of annual reviews of Professional Liability Insurance (PLI) coverage for their properties. On an annual basis, the Mortgagee/Servicer must verify each Project has the required PLI coverage, as approved during the Project’s underwriting (see Handbook 4232.1, Section III, Chapter 3.10.7, Professional Liability Insurance). The review must be consistent with the underwriting review standards set forth in the Handbook 4232.1, Section II, Appendix 14.1.VII.D.

ORCF has recently processed several PLI waiver requests for retroactive approval for an insurance policy already in place. This can be problematic as ORCF waiver approvals are not guaranteed and may cause the Owner and/or Operator to be in non-compliance.

Lenders need to be aware of current policy expiration dates to conduct timely annual reviews and ensure HUD-compliant insurance coverage at the time of renewal. Any waiver request to change minimum coverage requirements should be addressed prior to the expiration of the current policy to allow ORCF sufficient time for review.

Lenders are reminded that non-compliant insurance is a risk factor and will require a Form HUD-93334-ORCF notification.

Keywords: Professional Liability Insurance, Waivers


Reminders Concerning Substantive Action Plans

In the February 26, 2020 Email Blast, ORCF Asset Management provided guidance on the expected components of a corrective action plan for improving verified deficiencies. These include: a root cause analysis and an action plan with measurable goals, specific risk mitigation steps, a timeline for completion and a schedule for ensuring ongoing monitoring of an action plan, and a mechanism for revising a plan if the established plan is not proving effective. As the Risk Monitoring Routine evolves, we have observed that some Action Plans are insufficient. Many submitted plans do not include specific risk mitigation steps that, if taken and if proven effective, would mitigate the identified Action Plan risk. ORCF expects that servicing Lenders will work with their clients to ensure that each identified risk mitigation step in the Action Plan is a specific step taken to mitigate risk. For example:

  • Rather than stating “Increase census by 10%” as a risk mitigation step, ORCF would expect to see specific steps that would be implemented with the anticipated goal of increasing census. For example, the risk mitigation steps might include enhancing marketing efforts through upgrading a web site, improving search engine results, or hiring an additional marketing staff member.
  • Rather than stating “Increase DSCR to 1.2” as a risk mitigation step, ORCF would expect to see specific steps such as enhancing hiring efforts to reduce reliance on agency staffing services or hiring more nurses in preparation of expanding Medicare referral sources to improve payor mix.
  • Rather than stating “Increase overall CMS Star Rating to 3 Stars” as a risk mitigation step, ORCF would expect to see specific steps such as policies on infection control, enhancing employee training or conducting monthly, unannounced test inspections.

ORCF has taken the additional step of revising the ORCF Action Plan Tool – SAMPLE (here). This optional resource was introduced in the April 30, 2020 Email Blast, and can be found on ORCF’s Loan Servicing Guidance Home Page (here), under “Documents for Notifying ORCF of Action Plans”:

Keywords: Action Plans, Risk Surveillance Dashboard

June 2021

June 30, 2021

Operating Loss Loan 223(d) – COVID Firm Commitment Update

The Operating Loss Loan 223(d) – COVID Firm Commitment has been updated to include language on escrows. Please see the updated Firm Commitment for more details.

Keywords: COVID, 223(d)


Clarifications on Decision Circuit Financial Tables and Net Operating Income

ORCF recognizes that COVID-19 has impacted financial performance of healthcare facilities, and these financials will be included in applications going forward for the next several years. ORCF is providing the below guidance for lenders when submitting financial tables on applications.

  • Historical Financials:
    • Include actual historical financials including any temporary COVID-19 rate, expense, or census changes. Describe and analyze impact to the project’s financial history and trends in the Lender Narrative.
    • Do not include large capital expenditures.
    • Do not include stimulus funds.
    • The lender is free to show adjusted financials in the yellow highlighted optional reporting period columns.
  • Appraisal Column:
    • Take directly from the appraisal.
    • Assumes a typical market owner.
  • UW Column:
    • Assumes actual owner/operator.
    • Assumes No COVID-19 revenue or non-recurring expenses, but assumes actual taxes, Reserve for Replacement, etc.
    • Include increases in ongoing expenses that have resulted from COVID-19 (e.g., additional infection control expenses) and are anticipated to continue into the future.
    • The Lender Underwriting column should be more reflective of historic operations that do not include temporary shifts in revenue and expenses.

Keywords: Financial Tables, Net Operating Income (NOI)


Cashflow Stress Test Instructions Reminder

Lenders are reminded to review and follow the instructions on the Instructions tab of the Cashflow Stress Test when completing the workbook information:

Terms: Most of the inputs are self-explanatory and should represent the information submitted in the application.

  • Forgivable Aid/Relief: List the remaining balances of any forgivable aid or relief the Operator has received to assist in meeting financial needs during the COVID-19 national emergency.

Analysis:

  • Income Categories: The income labels in this section should mirror those identified in the decision circuit and/or lender narrative table.

Actual or Estimated Column Designations:

  • If you have Actual Income supported by a financial statement, select Actual and input actual census and income detail.
  • COVID Revenue sources should not be included, for example stimulus or business interruption insurance proceeds should not be included.
  • Medicaid rate reimbursement increases for COVID should not be included. Only typical, long-term Medicaid rate increases may be included and considered.
  • If you only have Actual Census Data, choose Estimated and input the actual census days. DO NOT ALTER THE EXPENSE FORMULAS.
  • Current Month: If it is after the 15th of the current month, gather actual to-date monthly census data from the facility and extrapolate the data to estimate the full month census. DO NOT ALTER EXPENSE FORMULAS.

Appraisal Column: The income and census data for this column should reflect 1/12th (the average monthly) of the annual income, expenses (including reserves) and census from the appraisal.

Lender (for DSCR) Column: The income and census data for this column should reflect 1/12th (the average monthly) of the annual income, expenses (including reserves) and census used to determine the Net Operating Income (NOI) used for the Lender's Debt Service Coverage Ratio (DSCR) underwriting.

Expenses:

  • Input the monthly operating expenses, including replacement reserves, for the reported period.
  • For Actual months, the underwritten amount for replacement reserves should be included.
  • For Estimated months, the template will default to the Lender's assumption for DSCR.
  • One-time COVID expenses may be removed, but ongoing, recurring expenses must be included.

Keywords: Cashflow Stress Test


Quality of Care/Survey Issues

A successful performance record includes a history of providing quality of care. Lenders are reminded that they must present evidence that owners and operators have the demonstrated ability to provide strong quality of care to the facility’s residents. Quality of care is addressed in the Section 232 Handbook, Section II, Production, Chapter 8, Section 8.8, in the underwriting Lender Narratives and in various Email Blasts including our February 26, 2020 and December 18, 2019 Blasts.

As outlined in the underwriting Lender Narratives, when data suggest either recent quality-of-care concerns or a pattern of such concerns, the Lender must provide a detailed explanation of the analysis supporting their quality-of-care recommendation. Examples of quality-of-care indicators that ORCF has found concerning include:

  1. 1 Star or 2 Star CMS rating for overall or health inspections,
  2. “G” or Higher survey tags in the past 2 years,
  3. Instances of abuse or neglect in the past 2 years, or
  4. Other care related issues.

When an application has presented such concerns, ORCF has looked to the lender’s analysis of how the matters have been well addressed. Such analyses have included (and should at a minimum include) identifying:

  1. Specific, remedial steps the operator has taken to improve the overall quality of care, addressing the specific survey tags and quality of care in general.
  2. Evidence that these steps have led to improved care and survey results.
  3. Explanation for survey and Star ratings issues at other owned or operated facilities, and Star Ratings including detailed information on any Denials of Payment or Civil Money Penalties

Additionally, it has become common practice for lenders to propose a one-time third-party on-site risk assessment when quality-of-care concerns such as those above exist. ORCF has found the practice useful. ORCF encourages Lenders to obtain such an assessment pre-submission when quality-of-care concerns exist; such assessment can inform the lender’s analysis and position ORCF to reach a decision more promptly. A one-time risk assessment would be expected to include:

  1. Review of both operational and clinical processes
  2. Review of the environment for liability risk exposures
  3. Identification of operational and clinical opportunities
  4. Recommendations for improvement of operational and clinical processes
  5. Development of a strategy to implement the recommendations

The recommendations in the one-time risk assessment should be used to strengthen the required risk management program described in the Lender Narrative. Additionally, in summarizing the assessment and its recommendations, the lender should explain which, if any, recommendations have not been followed and why.

Lenders have sometimes addressed quality-of-care concerns not only by establishing how processes have recently improved but also by using a “Quality-of-Care Escrow Agreement” (comprised of non-mortgageable funds). Such an escrow can be a helpful mitigant; it involves the borrower’s own funds and its release is tied in part to sustained favorable quality-of-care indicators.

Keywords: Quality of Care, Underwriting, Operator and Management Analysis, Lender Narrative


Supplemental Income Sources

ORCF has previously communicated use of conservative underwriting and loan sizing with regard to supplemental income sources such as Upper Payment Limit (UPL), Intergovernmental Transfer (IGT), Quality and Accountability Supplemental Payment (QASP), Quality Incentive Payment Program (QIPP), or other similar income sources (See, for example, the Blasts of February 24, 2021, June 24, 2015 and June 27, 2012). In the current reimbursement environment, many of these programs appear to be at increased risk of continuing in the long term, and Lenders are reminded that additional underwriting scrutiny is applied as the percentage of NOI derived from supplemental income sources increases, and conservative underwriting represents having little to no inclusion of these revenue streams in value for loan sizing, given the long-term nature of Section 232 insured mortgages.

Keywords: Underwriting, Supplemental Income


Borrower/Operator Experience requirements

ORCF has long emphasized the importance of Lenders carefully assessing Borrower and Operator qualifications for participating in the Section 232 Program. This matter is addressed in multiple locations in the Section 232 Handbook (See Section II, Production, Chapter 2, Section 2.5.FF and Chapter 8, Sections 8.1 and 8.4 and is required in the applicable Lender Narrative. An established successful track record of and commitment to ownership and, as applicable, development, marketing, lease-up, and operations of the proposed facility type, continue to be critical for successful participation in the Section 232 program.

Recently, ORCF has received numerous lender narratives that fail to establish the experience appropriate to the particular transaction. Examples of concerning issues are below. Lenders should consider these issues carefully before submission, as they can impact the acceptability of parties and of the transaction overall.

One such area of concern regarding experience relates to recent acquisitions. Given market, regulatory and funding variations, the facility types and facility locations relied on for experience are key. Thus, substantial experience with the subject facility itself is most directly relevant. Where that experience is limited (as with an acquisition in the past three years), ORCF looks for borrower/operator recent experience operating the same type of facility in the same state or market as the subject application.

Additionally, if the application is underwritten on an improvement in operations as a result of the new Borrower or Operator taking over the property, ORCF considers the evidence presented of operational improvements in borrower/operator’s other similar properties in the same state. The operator must have a proven track record of successfully improving and then maintaining operations. ORCF considers not general assertions but specific evidence of such a track record. For example, ORCF looks for evidence in the Lender Narrative of other similar specifically identified projects, evidence such as operating metrics over the time period (3 or more years) including before, during and after transition to the new operator. Relevant metrics include, without limitation:

  1. Revenue
  2. Net Operating Income
  3. Number of beds, units, or residents
  4. Occupancy
  5. Star rating (as applicable)

Another area of concern regarding experience relates to construction projects, which present additional risk to the FHA-insurance fund as the project moves through the construction, lease-up and operations stabilization phases. As a result of these riskier project phases, the Lender Narrative should thoroughly address the Borrower’s depth of experience and ability to successfully complete the construction and lease up of the proposed project. For example, discussing how the proposed borrower principals (or in the case of a joint venture, the borrower team) will participate in the project, and providing evidence of having at least three years of experience successfully operating multiple projects of the same care type, in the same market. As a reminder, the experienced participants must have experience marketing, operating, developing, and leasing up the types of beds and units proposed (Please see Handbook 4232.1, Section II, Chapter 2.5.FF). Experience of a Management Agent or Operator is not an acceptable mitigant to offset the Borrower’s lack of experience.

Finally, some lenders have seen their transactions delayed and the participation of a particular party denied based on (i) the party’s track record and (ii) HUD concerns related not only to ability, but to reliability of a particular party. A key concern in a participant’s experience track record is evidence of unreliability. In that regard, proposed participants with prior convictions of fraud or other types of activities indicative of reputational risk, particularly related to healthcare facilities, may not be permitted to participate in the Section 232 Program. This is in addition to Previous Participation requirements in Housing Notice 16-15.

Keywords: Underwriting


Recent Purchases and Short-Term Turnaround Projects

With increasing frequency, ORCF is receiving applications for facilities that the borrower acquired recently (within the past three years) either as a distressed asset with poor financial performance, or where the new borrower projects significant increases over the facility’s historic financial performance.

As a reminder, Lenders must review the annual and trailing 12-month financial statements to assess the project’s financial performance, and must base underwritten income and expenses on a consideration of historic and trailing twelve-month performance. Changes in recent performance relative to historic performance must be carefully reviewed to assure conservative underwriting (Please see Handbook 423.21, Section II, Chapter 2.9.N). For example, a project that was recently purchased but has not yet achieved or sustained operations at the underwritten NOI for value loan sizing may not represent conservative underwriting, and a reduced loan sizing may be appropriate to reflect the additional risk of the transaction.

Keywords: Underwriting, Recent Purchase


Limited Debt Seasoning Exception Projects

HUD Handbook 4232.1, Section II, Chapter 3.13.D, states that “Consideration for less than two years seasoning requires value supported by a third-party appraisal and 3+ years of stabilized historical cash flow which supports the value.” To clarify, stabilized cash flow refers to projects where there have been no ownership or operator changes and projects where there have been no changes in operational model or bed capacity in the last three years.

Keywords: Underwriting, Debt Seasoning


Guidance for Lenders Reporting Quarterly Operator Financials in the 232 Healthcare Portal In Special Situations

Certain triggering events impact how quarterly Operator financials should be reported by the Lender:

  • New Loans: Beginning with the first complete quarter AFTER Final Endorsement, the Operator Regulatory Agreement, Paragraph 20 (c), requires Operator to submit financial reports on a quarterly and year-to-date basis.
  • Refinances: Beginning with the first complete quarter AFTER Final Endorsement of the new FHA loan, the Operator Regulatory Agreement, Paragraph 20 (c), requires Operator to submit financial reports on a quarterly and year-to-date basis. Due to the inability of the Portal to accept partial quarterly financial submissions, the last required quarter of financials for the old loan number is the previous full calendar year quarter. See the table below to visualize quarterly Operator submissions required for a refinance based on a Q3 Final Endorsement, both for the prior FHA loan and the new one.
  • Change of Participants (CHOP): For changes in either the Borrower or Operator, there generally should be no gap in reporting quarterly Operator submissions. In the case of a change of Operator, the Lender will need to combine financials of the old Operator and the new Operator for the quarter during which the change takes effect. If a Change of Operator closed on 12/1/2020, the Q4 2020 Operator financial submissions should consist of the old Operator’s financials for 10/1/2020 through 11/30/2020 and the new Operator’s financials for the period 12/1/2020 through 12/31/2020.
    • One notable exception to this procedure is the instance where a change of Operator results in a change in the Fiscal Year End Date (FYE) of the Operator. Lenders should communicate these changes to the assigned Account Executive.

Quarterly Operator Submission Required for Refinance?

Q1Q2Q3: Final EndorsementQ4
Yes - Previous LoanYes - Previous LoanNo SubmissionYes - 1st Submission for New Loan

As outlined in the Lender Risk Surveillance Dashboard (RSD) Q&As from November 2020, the Lender RSD will not report a T12 DSCR until 4 consecutive quarters of Operator financials are available in the Portal. When there are anticipated periods of time where the Portal cannot accommodate consistent, accurate Operator financial reporting, it will be incumbent upon the Lender to communicate with their Account Executive and keep them apprised of any potential concerns with an Operator’s financial performance.

Keywords: 232 Healthcare Portal, Operator Financial Portal, Operator Financial Reports, Operator Financial Statements, Asset Management


State Regulatory Changes

As an increasing number of states have enacted, or are considering enactment of, legislative changes to residential care facility licensing (e.g., Minnesota) and/or strengthening staffing or other facility requirements (e.g., New York), Lenders are advised to ensure that projects remain licensed or certified as necessary under HUD requirements.

As a reminder, the Borrower Regulatory Agreement, Form HUD 92466-ORCF, requires that the “Borrower shall at all times cause Operator, or any lessee or management agent, as applicable, to maintain in full force and effect, all appropriate certificates of need, bed authority, provider agreements, licenses, permits and approvals reasonably necessary to operate the Healthcare Facility or to fund the operation of the Project for the Approved Use (collectively, the “Permits and Approvals”).” The Operator Regulatory Agreement, Form HUD-92466A-ORCF, states that the “Operator shall not alter or terminate, or suffer or permit the alteration, relinquishment or termination of any of the Permits and Approvals that are issued or held in the name of Operator without the prior written consent of HUD.”

If a Mortgagee/Servicer determines that a project is, or will be, unable to maintain license approval in accordance with any State requirements, they are obligated to inform the ORCF Account Executive with the Servicer’s Notification to HUD of Risks to Healthcare Project and Action Plan for Remedy, Form HUD-93334-ORCF (here).

Keywords: State Risk, Quality of Care, Asset Management


FROM THE CLOSING CORNER

Please Use ORCF Posted Documents to Complete Closing and Cost Certification Packages

Please use the most current ORCF Closing Documents to complete your closing and cost certification packages which includes ORCF Closing, Construction and Cost Certification documents. All ORCF Closing Documents are available on the Section 232 website (here). You can find Documents by Loan Type (here) or all Revised Section 232 Healthcare Documents (here). Any updates to ORCF documents will be posted on this website.

Please use posted documents to complete your closing and cost certification packages

If you have questions, please contact the assigned ORCF Closing Coordinator.

Keywords: Closing Documents

August 2021

August 27, 2021

Mortgagee Letter 2021-20 Published Extending Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2021-20 on August 27, 2021, extending from July 31 to December 31, 2021, the temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-15.

Keywords: COVID-19


Minimum Debt Service Coverage – 223(f)

As a reminder, the minimum debt service coverage ratio for the 223(f) program is 1.45, including the Mortgage Insurance Premium (MIP) (Handbook 4232.1 REV-1, Section II, Chapter 3.2), and Lender must meet that minimum for the underwritten Lender’s Net Operating Income (NOI) and Trailing-12 periods (Handbook 4232.1 REV-1, Section II, Chapter 2.9.N). The Lender must use the project-specific expense for underwritten reserve for replacement, taxes and management fee in determining the NOI used in the calculation for these periods (Handbook 4232.1 REV-1, Section II, Chapter 2.9.N). Transactions must meet at least this minimum in order to be presented to Loan Committee or come off Temporary Hold and be placed back into the underwriting queue.

Keywords: 223(f), Debt Service Coverage (DSCR), Net Operating Income (NOI), T-12


Recent Medicaid Rate Increases - Financial Tables and Net Operating Income

ORCF will consider additional analysis of recent Medicaid rate increases relative to underwritten NOI when it reflects a standard, ongoing rate increase. Lenders may present this additional analysis in the yellow UW Columns when submitting financial tables on applications by showing a Medicaid rate adjusted column applying the new Medicaid rate to the most recent T-12 period. Alternatively, lenders can provide an analysis that shows the calculation of the additional revenue the new Medicaid rate will contribute to the underwritten NOI. Note that the analysis should not apply the new Medicaid rate to the full historic three-year period. For example:

Financial Table 1

Or

Financial Table 2

Keywords: Financial Tables, Net Operating Income (NOI)


FROM THE CLOSING CORNER

Section 223(d)-COVID (Operating Loss Loan Program) – Documents Now Available on the Section 232 Program Website

The OGC Checklist for the Section 223(d)-COVID program has been finalized and is now available on the Section 232(d) loan website. For more information on this program, please check out the Section 232 Program website.

Keywords: 223(d), Operating Loss Loan

September 2021

September 24, 2021

Experience of Principals in Corporate Credit Reviews

Handbook 4232.1, Section II, Chapter 17 describes the purpose of and requirements for corporate credit reviews. Corporate credit reviews are required when groups of individual FHA-insured loans above a certain threshold with common borrowers and related or non-related operators effectively concentrate a large amount of credit risk on a single parent entity (Chapter 17.1, 17.3, 17.4). The purpose of a corporate credit review is to identify and mitigate the potential adverse impact of this risk. A key requirement referenced in the chapter is operation and ownership experience (Chapter 17.7). ORCF has performed numerous corporate credit reviews. Below are some examples of the experience that has been demonstrated in corporate credit reviews that resulted in the issuance of a portfolio acceptance letter.

  • Principal’s experience owning and/or operating similar-type residential care facilities for a minimum of ten years
  • Principal’s demonstrated success in both acquisition and disposition of facilities
  • Majority of the principal’s portfolio consists of facilities strong financial performance sustained over a period of at least 5 years
  • Majority of the principal’s portfolio facilities show strong quality of care indicators sustained over a period of at least 5 years

These are examples of experience and are not new requirements. Lenders are strongly discouraged from building unrealistic client expectations regarding mid-size and large portfolios of recently acquired assets, and are encouraged to discuss the matter with ORCF before preparing a Corporate Credit Review package.

Keywords: Portfolios, Corporate Credit Review

October 2021

October 27, 2021

New ORCF Staff

ORCF is pleased to welcome the following new staff to our team:

Production Division

  • Underwriting:
    • Tracy Barnes, Miami, FL Field Office
    • Holly Beal, Washington, DC
    • Todd Miller, Detroit, MI Field Office
  • Closing:
    • Allie Rabin, Washington, DC
    • Miranda Schoenecker, Minneapolis, MN Field Office

Asset Management Division

  • Account Executive
  • Leticia Wood, Ft. Worth, TX Field Office

Policy, Risk Analysis and Lender Relations Division

  • Crystal Martinez, Washington, DC

Keywords: ORCF Staff


State Compliance with Keys Amendment for Board and Care Facility Applications

A key statutory requirement for Section 232 for Board and Care Facilities is compliance with Section 1616e of the Social Security Act (known as the “Keys Amendment”). The State’s compliance must be confirmed for the year in which the mortgage application is submitted, and that the particular facility type itself must be regulated by the state pursuant to Section 1616e (See October 25, 2017 Email Blast). States report compliance with 1616e annually. HUD receives the compliance notices via the Social Security Administration (SSA).

If you are intending to submit an application for mortgage insurance for a Board and Care Facility and you find that the state current certification is not on ORCF’s program website (here), which may be the result of delays in processing due to the COVID-19 pandemic, you can use an alternative means of confirming the state’s compliance. In particular, if you have verified with the state that they have submitted their 2021 Key’s Certification to SSA, please submit a copy of the state’s 2021 Certification Letter to LeanThinking@hud.gov. Lean Thinking will contact SSA to validate the letter. If validated, a copy will be placed on ORCF’s website and the application can be submitted through the Portal.

Keywords: Keys Amendment, 1616e, Board and Care


Portfolio/Allocated Debt

As a reminder, for portfolio or pooled debt transactions, ORCF expects the Lender to adequately demonstrate how debt is allocated, including any indicated partial release provisions, as well as specify if any debt is not related to the FHA-insured loans and provide a reasonable allocation of total debt between non-FHA insured and FHA insured debt (Handbook 4232.1, Section II, Chapter 3.13.G.2). Debt allocation should be based on ORCF-compliant appraisals for all the projects covered by the existing debt as the preferred allocation method. To calculate, add up the approved values for all the projects and divide the individual project value by the sum of the values. Multiply the individual project value percent allocation result by the total debt to determine the amount of existing indebtedness to be assigned to a project. For example:

Financial Table

Keywords: Portfolios, Existing Indebtedness


Discussion of Staffing Shortages in Lender Narrative and Appraisal

Considering the staffing shortages that face much of the nation, ORCF expects an analysis of staffing in every application. The following items need to be discussed in both the lender narrative and in the appraisal.

  • Report on subject’s staffing status, including the current and expected impact on the project of any vaccine mandates on the subject’s staff.
  • Indicate if the project is using contract services to meet staffing needs and the financial impact of such.
  • When projecting occupancies higher than are currently being achieved, analyze if there is staffing capacity for the higher levels.
  • Analyze how expenses will be impacted by projected changes in occupancy and wage growth.
  • Interview other participants in the market on their ability to fully staff up.
  • Search local news reports, studies, government statistics/publications regarding staffing challenges. Report the findings.

It is generally not appropriate to appraise and/or underwrite staffing expense levels at pre-pandemic levels, or to adjust staffing expenses when adjusting for one-time COVID-19 expenses.

This anticipated analysis is not a new requirement but is an application of existing requirements to the pervasive staffing shortages currently being experienced in the residential care industry. The analysis is part of the normal underwriting due diligence encompassed within the Lender Narrative (particularly the Key Questions contained therein) and Handbook 4232.1, Section II, Chapter 5.3.R.4.

Keywords: Staffing, Appraisals, Lender Narrative


Floodplain Management

In accordance with Handbook 4232.1, Section II, Chapter 7.5.C. and with 24 CFR 55.20(e), all critical actions in the 100-year or 500-year floodplain shall be designed and built at or above the 100-year floodplain in the case of new construction. Such elevation applies to all buildings as well as to driveways, walkways, parking areas and any exterior mechanical equipment and supportive services (e.g. generator pad, aboveground fuel storage tank, etc.).

For actions involving existing projects that are located in a floodplain, HUD will evaluate risks and mitigation measures in making its decision, but it discourages these actions if either the lowest floor, or the life support facilities, or egress and ingress of the existing building, are below the 100-year floodplain line. In addition, offsite floodways and other flood hazards will be evaluated in terms of separation distance, elevation differences, and the nature of the hazard in question when considering the safety of residents. Pre-submission guidance can be requested through LeanThinking@hud.gov.

To assist lenders and consultants with floodplain submissions, HUD presented a webinar on May 12, 2020 titled “24 CFR Part 55: Floodplain Management for Multifamily and Office of Residential Care FHA Programs”. The recorded webinar, the slides and the Q&A’s are available here (www.hudexchange.info/trainings/courses/24-cfr-part-55-floodplain-management-for-multifamily-and-residential-care-fha-programs-webinar/).

Keywords: Floodplain, Environmental, Floodways, Webinar


Section 106 Consultation with State Historic Preservation Offices

As noted in the March 24, 2021 Email Blast, “Delegation to FHA Lenders and their Authorized Representatives to initiate Section 106 Consultation with State Historic Preservation Offices,” lenders and their authorized representatives have been delegated the authority to contact the State Historic Preservation Offices (SHPO) on behalf of HUD. This delegation is intended to assist HUD with the completion of its environmental reviews. The delegation process can be employed by either the lender or its third-party environmental consultant. HUD’s Memorandum delegating this authority is available online (here). If a Lender chooses not to use the delegation, HUD must consult with the SHPO directly.

Please see the MAP Guide Chapter 9 (9.6.4), for guidance on the Delegation. Sections 9.6.4.E.1 through 3 provide the following detailed guidance which currently applies to ORCF projects as well as Multifamily projects:

  1. The material provided to the SHPO should include a narrative explaining the proposal, a map identifying the site location and proposed Area of Potential Effect (APE), a list of potential interested consulting parties that have been or will be invited to consult, a description of identified historic properties (listed and eligible), digital photos of buildings and setting, a description of the proposed project activities, a description of direct or indirect effects on the historic properties, and a determination of No Historic Properties Affected, No Adverse Effect, or Adverse Effect. The information must be submitted to the SHPO following the procedures outlined by the individual SHPO office.
  2. Lenders and their authorized representatives using the delegated process must include a copy of HUD’s delegation Memorandum (located in Appendix 9, Section A.9.2) with each submission to the SHPO. The submission must include the information discussed in Section 9.6.4.E.1 plus the HUD program followed by the section of the National Housing Act and an appropriate contact person at both the Lender’s organization and the authorized representative hired to coordinate the review. In addition, for Lenders and their authorized representatives using the delegation, if a project involves demolition of a building over 45 years old, new construction in or adjacent to a historic district, substantial ground disturbance, or exterior rehabilitation of a building more than 45 years old, Lenders must retain a Qualified Historic Preservation Professional46 in the discipline relevant to the project activities to prepare submissions to SHPO and manage consultation with interested parties and the public, as well as coordinate with HUD on HUD’s consultation with Indian Tribes.
  3. Lenders that do not use the delegated process must still provide HUD the information required in Section 9.6.4.E.1.

For additional guidance, HUD presented a webinar on the Delegation of Authority for lenders and consultants on 3/17/21. The webinar was recorded and is available here (www.hudexchange.info/trainings/courses/map-guide-briefing-webinars-webinar-5/3985/).

Keywords: Section 106, State Historic Preservation Offices (SHPO)


Environmental Inquiries with ORCF Prior to Application

For projects that have obtained an FHA Number, ORCF is available to answer questions on key environmental issues prior to application submission via its Lean Thinking email box at LeanThinking@HUD.gov. When seeking guidance from Lean Thinking, Lenders should provide the project’s FHA Number, street address, type of project (e.g., Section 232 New Construction, 232/223(f), 241(a)) and a description of the project in its current condition and as proposed. Include a site plan/survey when available, and other pertinent documentation, such as a description of proposed construction, repairs, site work and alterations. All communication with Lean Thinking must be included as a clearly identified exhibit in the application submission to ORCF. When submitting the mortgage insurance application, please include the environmental communication that was sent to Lean Thinking and any Lean Thinking response

Keywords: Environmental


Reminder on Requirement for Corporate Credit Reviews on Change of Participants Above the Small Portfolio Threshold

ORCF is reminding Lenders that, according to Handbook Section 17.3, corporate credit reviews are required for midsize and large portfolios (as defined in Handbook Section 17.4) for a transfer of physical assets and/or a change of control of facility operators, now collectively known as a Change of Participants (CHOP).

Keywords: Corporate Credit Review, Portfolios, Change of Participants


Uploading Asset Management Transactions in 232 Healthcare Portal in Sequential Order

As a reminder, when uploading an Asset Management transaction in the 232 Healthcare Portal, please upload checklist items in sequential order. This will ensure that the review is completed in the most efficient manner possible. Failure to upload in sequential order may result in significant delay in application processing.

Keywords: Asset Management, 232 Healthcare Portal


Submitting Environmental Reviews to ORCF Asset Management in HEROS

Environmental reviews that are prepared by third-party consultants in the HUD Environmental Review Online System (HEROS) may now be voluntarily submitted to the Asset Management division of ORCF for Section 232 change in collateral transactions. ORCF will use HEROS submissions for assistance with processing of its environmental reviews; however, ORCF remains responsible for independently evaluating the information supplied in HEROS, supplementing that information as needed, and making the required environmental findings.

The HEROS review should be assigned to ORCF at the time of, or shortly before, the application’s submission to HUD. In addition, HEROS reviews that have been prepared for applications that are currently in the ORCF processing queue may be submitted at this time.

Upon approval by the Lender, the consultant should submit the HEROS review to ORCF by using the “Assign Review” feature and then selecting Rita Dockery as the assignee. Please do not contact Rita Dockery regarding HEROS; her name is only used to store the HEROS submissions until an environmental reviewer is assigned to the project. Questions regarding HEROS should be submitted to LeanThinking@hud.gov.

Consultants should enter the name of the facility and the FHA Project Number in the “Project Name” field on the Initial Screen (1105) in HEROS. For example, 111-22999-ABC Project. Providing the FHA number with the project’s name allows ORCF to quickly identify the subject of the HEROS review.

A download of the HEROS environmental review record (ERR) should be included with the Requests to Release or Modify Original Loan Collateral Checklist exhibit. The HEROS exhibit should be named “Other-HEROS ERR” to identify its content. Please note that a HEROS submission does not replace or eliminate any application exhibits. All applicable environmental exhibits will continue to be submitted with the mortgage insurance application in accordance with the current practice.

Guidance for ORCF stakeholders using HEROS is available online at ORCF’s Environmental Resource website (here).

Lenders and stakeholders are also encouraged to access the ORCF Lender's Environmental Checklist for additional environmental guidance.

Keywords: Asset Management, Environmental, HEROS


October 2021 ORCF Webinar Presentation Focusing Primarily on Asset Management Matters Available Online

On October 21, 2021, ORCF participated in a webinar hosted by the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) on Asset Management matters. The webinar provided a brief overview of the Section 232 program and addressed asset management matters. The webinar is now available online here (https://educate.ahcancal.org/products/hud-orcf-webinar-presentation-focusing-primarily-on-asset-management-matters#tab-product_tab_overview). Membership to AHCA/NCAL is not required to access this webinar. Please use your AHCA login used when registering for the webinar If you have forgotten your password click here (https://members.ahcancal.org/Dashboard/Sign-In-Help).

If you did not register for the live webinar, you will need to create an account to access the recorded webinar.

How to Create Account:

  • To avoid technical problems, use Google Chrome.
  • If you are new to the AHCA site, you can create an account here (https://members.ahcancal.org/Dashboard/Create-New-User-Account). After creating an account, you will be able to access the webinar.

For further assistance, please email educate@ahca.org.

Keywords: Asset Management, Webinar


FROM THE CLOSING CORNER

Post Construction Radon Testing (New Construction / Building Addition / Substantial Rehabilitation)

Radon resistant construction and post construction testing is required in accordance with HUD Handbook 4232.1, Section II, Production, Chapter 7.8. To expedite Final Endorsement and to ensure no further work is required by the General Contractor post construction, radon testing shall be performed upon completion of construction in advance of Final Inspection. Radon testing must be performed by a Radon Professional pursuant to HUD Handbook 4232.1, Section II, Production, Chapter 7.8.B.2. All mitigation, including follow-up testing, must be complete and all reports submitted prior to HUD’s Final Inspection. Radon test results shall be provided to the HUD Inspector at or prior to the Final Inspection. Prior to Final Endorsement, the facility will implement an Operations and Maintenance (O&M) plan for an active radon mitigation system. The property will be operated and maintained consistent with the radon mitigation system O&M plan for the duration of the insured mortgage.

Keywords – Radon, Radon Testing, New Construction Final Closing, Building Addition, Substantial Rehabilitation


Lender’s Change Order Escrow Requirements

Lenders are reminded that it is their responsibility to ensure that the total sum, identified on Item 3.a of the most recent Request for Construction Changes on Project Mortgages Section 232 (form HUD-92437-ORCF), is on escrow deposit with a Lender to cover net increase in cost resulting from all HUD approved construction changes. No further advances of the mortgage proceeds under the Building Loan Agreement (HUD-92441-ORCF) shall be approved unless the total sum shown on Item 3.a is on escrow deposit with the Lender.

Keywords – Change Order Escrows, Construction Changes

November 2021

November 15, 2021

Discussion of Facility Staff Vaccination

The October 27, 2021 Email Blast emphasized the need for Lender Narratives to address Pandemic-related staffing issues. This anticipated analysis is an application of existing requirements; it is part of the underwriting due diligence encompassed within the Lender Narrative Key Questions, as well as the “Circumstances that May Require Additional Information” section. When ORCF published the Email Blast, the Centers for Medicare and Medicaid Services (CMS) had not yet issued its Interim Final Rule regarding staff vaccines here (www.govinfo.gov/content/pkg/FR-2021-11-05/pdf/2021-23831.pdf). That Rule was published on 11/5/21 and contains near-term compliance dates. Accordingly, ORCF expects that in addressing staffing issues, the lender narrative will speak to the facility’s plan to comply with the Interim Final Rule, to any anticipated adverse staffing impact, and to mitigants addressing the adverse impact. Additionally, the Lender’s later responses to the Lender Narrative Appendix questions regarding CMS protocols and vaccination status/plans address compliance with the Interim Final Rule.

Keywords: Staffing, Appraisals, Lender Narrative

December 2021

December 16, 2021

Management Agent Role Clarification

On February 28, 2018, ORCF issued an Email Blast article that clarified the role of the Management Agent. If an Asset Management transaction involving a party currently identified as a Management Agent is being submitted to ORCF, Lenders should first review the 2018 Email Blast to ensure the Agent is functioning in a management agent role as clarified. If upon review it is determined that the party is not functioning in a management agent role, the Lender should inform the program participants and send a letter to HUD via the 232 Healthcare Portal (under “Management Agent Certification – 9839”) indicating the intent to terminate the existing Management Certification (HUD-9839-ORCF) and Management Agreement with the intended termination date. Following the termination date, the proposed oversight entity could serve as a contractor and be paid a reasonable rate from project funds, as noted in the last section of the February 2018 Email Blast. No further HUD ORCF approval is required under these circumstances. Once in receipt, the ORCF Account Executive will review and acknowledge the termination and ORCF internal databases will be updated.

Keywords: Management Agent


New Environmental Resources and Case Study Now Available On HUD Exchange

New resources have been developed to help responsible entities, recipients, applicants, and partners prepare their environmental assessments. Learn more about these resources on the HUD Exchange website here (www.hudexchange.info/news/environmental-assessment-guide-and-resources/). These resources include a New Environmental Assessment eGuide, Resources and a Case Study. The new resources provide guidance on the factors that should be considered before a project begins and explain how to assess the environmental impact from and on the project.

Keywords: Environmental, HUD Exchange


Phase I Environmental Assessment Standard ASTM E1527

ASTM recently approved an update to their E1527 standard, ASTM E1527-21. However, HUD will not adopt the new ASTM standard until EPA determines via rulemaking that it meets its All Appropriate Inquiries rule. Until EPA approves the new standard, applicants should continue to use the ASTM E1527-13 standard. HUD will formally announce when the ASTM E1527-21 standard is required for applications, including any grace periods and treatment of applications already submitted.

Keywords: Environmental, ASTM E1527


Processing Escrow Draw Requests Pursuant to COVID-Related Supplemental Loans

As outlined in Mortgagee Letter 21-01, HUD implemented temporary statutory authority to insure operating loss loans under Section 223(d) of the National Housing Act to mitigate healthcare facilities’ COVID-related temporary revenue reductions. Section 223(d) firm commitments issued on or before September 30, 2021 will be able to close on these loans, which can be used to cover temporary losses or additional expenses incurred during the 24-month timeframe of January 1, 2020 to December 31, 2021 as a result of the COVID-19 pandemic. The loan proceeds will be placed in a restricted Long-Term Debt Service Reserve Escrow account, memorialized with an executed Form HUD-92476C-ORCF and applicable addendums.

In administrating the proceeds, HUD requires that other available funds will be used first. Moreover, the priority use for such funds will be making mortgage payments where net operating income is temporarily insufficient. In the event that the Borrower-Operator relationship is that of lessor-lessee and the Borrower’s mortgage delinquency is due to the Operator’s lease delinquency, HUD will require repayment to the escrow of those funds when the Borrower eventually recoups the Operator’s delinquent lease payments.

The method of disbursement from the operating loss loan escrow is as follows and is consistent with Handbook 4232.1, Section II, Chapter 2.11:

  1. Monthly income and expense statements signed by a Principal of the Borrower entity and approved by the Lender. The owner's monthly statements must contain the following acknowledgement:

WARNING: Anyone who knowingly submits a false claim or makes a false statement is subject to criminal and/or civil penalties, including confinement for up to 5 years, fines, and civil and administrative penalties. (18 U.S.C. §§ 287, 1001, 1010, 1012; 31 U.S.C. §3729, 3802).

  1. Quarterly and year-to-date financial statements submitted by the licensed operator and covering the project operations, including:
    1. Profit and Loss Statement
    2. Balance Sheet
    3. Accounts Payable Aging
    4. Accounts Receivable Aging
    5. Census
    6. Cash Flow Statement
  2. The statements must be submitted within 30 days of the end of each quarter. The statements may, at the Operator’s option, be Operator-certified rather than audited provided; however, if ORCF determines that a particular Operator’s certified statements are inadequate, unreliable, or not presented in a manner that is as consistent as feasible with Generally Accepted Accounting Principles, then ORCF may, on a case-by-case basis, require more detailed and/or audited financial statements from the Operator. This requirement will continue until all losses have been substantiated as actual losses by an audited statement. This must be a condition of the Commitment. If the Borrower has not submitted the quarterly statement by the due date, ORCF will withhold approval of the disbursement until the statements are submitted. ORCF will review the certified annual statement against the uncertified statements submitted by the Borrower and make necessary adjustments in future disbursements.
  3. Operating loss loan funds must be held in escrow and can only be used to offset current losses until it is evident the project is on sound footing.

At the ORCF Account Executive’s discretion, or if already currently being required, Monthly Accounting Reports (MARs) from the Borrower may be an acceptable submission for #1 above.

As it relates to operator financial statements, the Account Executive may also require updated year-to-date financial statements covering project operations for each draw request from the Operating Loss Loan escrow, as, for example, when the previously approved draw was less than 90 days prior to the current draw request, at the Account Executive’s request.

Consistent with the June 26, 2020 Email Blast article, “All Asset Management Transactions Must Be Submitted Through the Healthcare Portal Beginning September 1, 2020,” the Borrower will submit the aforementioned documents to the Servicing Lender, who in turn must submit the documents, accompanied with a signed Request for Approval of Advance, Release of Escrow Funds (Form HUD-92464-ORCF), via the Section 232 Healthcare Portal as an “Other” Project Action.

If the facility’s revenue is so low as to be insufficient even to meet operating expenses, HUD will evaluate the overall risk to the FHA insurance fund before approving the advance of escrowed loan proceeds for operating expenses. Moreover, the existence of a lessor-lessee relationship between Borrower and Operator will be relevant. Since the Borrower entity is the entity for which the loan proceeds are intended, it is the Borrower entity’s obligations to which the released escrow funds must be put. This is true regardless of any identity-of-interest between the Borrower and lessee Operator and is a matter that HUD would expect to be addressed contractually between the Borrower and Operator.

If the borrower does not provide sufficient documentation demonstrating the need for funds to pay the mortgage, the withdrawal request may not be approved.

Keywords: COVID-19, Operating Loss Loans, Asset Management - Processing


FROM THE CLOSING CORNER

Change in Timing of HUD OGC Attorney Assignment for Section 223(f) and 223(a)(7) Closings

Effective immediately, ORCF will request the assignment of the designated HUD OGC Attorney at the time a Section 223(f) or Section 223(a)(7) Closing Package is submitted to the ORCF Closing Coordinator. The ORCF Closing Coordinator will notify the Lender’s Team once assignment is made and will provide specific contact information for the HUD OGC Attorney assigned to the transaction. Please wait to receive notification of assignment from the ORCF Closing Coordinator before submitting legal closing packages to HUD.

Please contact the assigned ORCF Closing Coordinator directly if you have any questions.

Keywords: HUD OGC Attorney, Closings - Package, Legal – Legal Package

February 2020

February 26, 2020

Addressing Quality of Care Issues in Application

As noted in the December 18, 2019 Email Blast, failure to analyze and address ongoing survey/quality of care issues was one of the areas in FY 2019 in which additional lender due diligence was needed on some transactions. Quality of care should be thoroughly addressed in the Lender Narrative, a key component of which is the Risk Management Program section.

An analysis of a facility’s implementation of recently effective CMS requirements is highly relevant to addressing quality of care issues. In particular, the Quality Assurance and Performance Improvement (QAPI) plan requirement section of the CMS Medicare and Medicaid Programs; Reform of Requirements for Long-Term Care Facilities 10/4/2016 final rule here (www.federalregister.gov/documents/2016/10/04/2016-23503/medicare-and-medicaid-programs-reform-of-requirements-for-long-term-care-facilities) became effective on November 29, 2019. This rule requires all Medicare and Medicaid funded LTC facilities to develop, implement, and maintain an effective comprehensive, data-driven QAPI program that focuses on systems and outcomes. The final rule also includes requirements for Training, Compliance and Ethics, and Infection Control.

As noted in Handbook 4232.1, Section II, Chapter 8.8, “The Lender is responsible for reviewing the qualifications of the proposed Operator and/or Management Agent to assess their ability to operate the project effectively and in compliance with ORCF requirements.” QAPI plans may impact staffing and staffing levels can heavily impact overall star ratings. When evaluating the operator’s capacity, Lenders should thus consider whether staffing levels, experience and roles are commensurate with the QAPI requirements and any needs identified in the QAPI plans.

(Quality of Care was also the subject of Email Blasts on 12/19/2018 and 2/29/2016.)

Keywords: Quality of Care, Risk Management Programs


Guidance on Operating Lease Escalators

Lease payment escalators included in the operating leases with third-party operators are an important operational risk factor. As such, Lenders should analyze this risk as part of the Lease Payment Analysis for the applicable underwriting Lender Narrative. In that regard, Handbook 4232.1, Section II, Chapter 8.6 and excerpted below, outlines the basic ORCF Operating Lease Requirements, (as further detailed in forms HUD 91116-ORCF and 91116-ORCF). As the handbook emphasizes, the lease payments must be sufficient to “(1) enable the Borrower to meet debt service and impound requirements and (2) enable the Operator to properly maintain the project and cover operating expenses.”

When a facility’s performance is placing the facility at financial or other operational risk, notification and action plan requirements apply. Form HUD 93334-ORCF, Servicer’s Risk Notification to HUD of Risks to Healthcare Project and Action Plan for Remedy and form HUD 93335-ORCF, Operator’s Notification to HUD of Threats to Permits and Approvals outline requirements for addressing situations where the financial viability of the facility is at substantial and imminent risk. Any consideration of bankruptcy or of efforts to renegotiate substantive lease terms trigger the formal notification and action plan requirements, and the servicing Lender in such instances should be timely in engaging the assigned Account Executive.

Keywords: Operating Leases, Operator and Management Agent Analysis<, Asset Management, Financial Operations, State Risk


Appraisal Reminders

ORCF Appraisers would like to remind Lenders of the following when submitting appraisals with their applications:

  • Sales Comparables - every attempt should be made to find the most recent and similar sales comparables, typically within the same state. ORCF Appraisal Guidelines require that the sales selected for the Sales Comparison Approach should be those that provide the most relevant and meaningful insight into the property’s value. When the sales comparables are old, require substantial adjustments, or are not relevant to the appraisal analysis, additional data or explanations may be required and slow down the review process.
  • Sales History – please fully analyze the subject's sales history. Failing to do this is a common deficiency. While not a requirement, ORCF considers it a best practice to include the Subject’s sale as a comparable within the Sales Comparison Approach.
  • Initial Operating Deficit Escrow Calculation Template - please remember to use the most recent version of the Initial Operating Deficit Escrow Calculation Template (HUD-91128-ORCF). Please do not convert the file into pdf, but submit it in its original Excel format as provided.
  • Demand analyses for new construction applications of assisted living, memory care, and independent living - the monthly rents used in the target income calculations should be based on average monthly rents, not minimum rents. In addition, the anticipated care fees should be included in the monthly rent determinations for the target income calculations.
  • Decision Circuit - when filling in the Revenue tab, and Historical Expense tab, the columns to the left of the appraisal’s projections (shaded blue) should be filled out with the same time periods that were used in the appraisal. Additional periods not included in the appraisal, such as updated financial periods, should be entered in the “Optional Reporting Periods” columns to the right of the Lender’s Debt Service Coverage projections (shaded yellow).
  • Certified Financials - the application needs to include certified financials that match those supplied to the appraiser. Without them, the review appraiser cannot reconcile the history shown in the appraisal to the certified financials. This does not mean that certified financials will not also be required for updated financials that occur after the appraisal.

Keywords: Appraisals


Section 106 Historic Preservation Reviews

Lenders and third-party consultants are reminded of the importance of submitting complete information to the State Historic Preservation Officer (SHPO) for use in the Section 106 consultation. In particular, please ensure that you are specific about the scope of work that is being completed as part of the FHA-insured project, and include a map, photos, and project plans as applicable (Please see Handbook 4232.1, Section II, Chapter 7.E.5). Please check the SHPO’s website prior to submitting a request for consultation as some states have their own process and submission requirements. While SHPOs have 30 days to review a submission, the submission must be complete and correct or the SHPO may require additional information which can add to the review time.

Keywords: Section 106, Historic Preservation, SHPO, Application Processing


New Environmental Rule Conforming the Acceptable Separation Distance (ASD) Standards for Propane Tanks to Industry Standards

On January 24th, 2020, HUD published a final rule revising 24 CFR Part 51 Subpart C to exempt liquefied petroleum gas or propane (LPG/propane) containers up to 1,000 gallons that comply with industry standard, National Fire Protection Association (NFPA) Code 58 (Liquefied Petroleum Gas Code) (2017). This final rule is effective on February 24th, 2020 and is available here (www.govinfo.gov/content/pkg/FR-2020-01-24/pdf/2020-00440.pdf). ORCF environmental reviews will incorporate the new standards in the evaluation process for propane aboveground storage tanks (ASTs).

Mortgage insurance applications for projects involving propane ASTs that qualify for the exemption should include evidence of compliance with NFPA 58 in Section 2: Third-Party Reports. Documentation of compliance with NFPA 58, including the NFPA separation distance requirements noted below, will satisfy the Handbook requirements for fire safety conformance letters and ASD calculations.

Copied below is the revision in 24 CFR Part 51.201 which removes propane ASTs from the ASD requirements if they comply with NFPA Code 58 and do not exceed 1,000 gallons water capacity.

§ 51.201 Definitions.

* * * * *

Hazard—means any stationary container which stores, handles, or processes hazardous substances of an explosive or fire prone nature. The term ‘‘hazard’’ does not include: ….

(5) Containers used to hold liquefied petroleum gas with a volumetric capacity not to exceed 1,000 gallons water capacity, if they comply with National Fire Protection Association (NFPA) 58.”

As stated in the rule’s Supplementary Information, “this rule does not remove all safe distance requirements for LPG containers sited near HUD assisted projects. All tanks exempted from HUD’s ASD requirements under this rule must be fully compliant with NFPA (2017) standards, including NFPA separation distance requirements. Tanks locations must meet a separation distance between the container and important buildings … or line of adjoining property that can be built upon, in accordance with the NFPA 58. Tanks between 125 and 500 gallons must be at least 10 feet apart from important buildings or property lines of adjoining property that can be built upon, while tanks between 501 and 1,000 gallons must be at least 25 feet apart. Under NFPA 58 and this rule’s revision of 24 CFR part 51, tanks under 125 gallons would not require a separation distance”.

HUD’s Office of Environment and Energy has issued Fact Sheet #H1, Hazardous Operations - FR-6054-F-02 Conforming the Acceptable Separation Distance (ASD) Standards for Residential Propane Tanks to Industry Standards, which is available on HUD Exchange here (www.hudexchange.info/programs/environmental-review/explosive-and-flammable-facilities/).

Keywords: Environmental, Propane, NFPA, ASD


Submitting Environmental Reviews to ORCF in HEROS

Environmental reviews that are prepared by third-party consultants in the HUD Environmental Review Online System (HEROS) may now be voluntarily submitted to ORCF for Section 232 mortgage insurance applications. ORCF will use HEROS submissions for assistance with processing of its environmental reviews; however, ORCF remains responsible for independently evaluating the information supplied in HEROS, supplementing that information as needed, and making the required environmental findings.

The HEROS review should be assigned to ORCF at the time of, or shortly before, the application’s submission to HUD. In addition, HEROS reviews that have been prepared for applications that are currently in the ORCF processing queue may be submitted at this time.

Upon approval by the Lender, the consultant should submit the HEROS review to ORCF by using the “Assign Review” feature and then selecting Wayne Harris as the assignee. Please do not contact Wayne Harris regarding HEROS; his name is only used to store the HEROS submissions until an environmental reviewer is assigned to the project. Questions regarding HEROS should be submitted to LeanThinking@hud.gov.

Consultants should enter the name of the facility and the FHA Project Number in the “Project Name” field on the Initial Screen (1105) in HEROS. For example, 111-22999-ABC Project. Providing the FHA number with the project’s name allows ORCF to quickly identify the subject of the HEROS review.

A download of the HEROS environmental review record (ERR) should be included in the mortgage insurance application in Section 2: Third-Party Reports. The HEROS exhibit should be named “Other-HEROS ERR” to identify its content. Please note that a HEROS submission does not replace or eliminate any application exhibits. All applicable environmental exhibits will continue to be submitted with the mortgage insurance application in accordance with the current practice.

Guidance for ORCF stakeholders using HEROS is available online at ORCF’s Environmental Resource website.

Lenders and stakeholders are also encouraged to access the ORCF Lender's Environmental Checklist for additional environmental guidance.

Keywords: Environmental, HEROS


LEAN Thinking Communication With Loan Applications

Lenders are encouraged to include any Lean Thinking responses within their applications for FHA Mortgage Insurance. The LeanThinking@hud.gov mail box is available for pre-submission questions that are specific to a project, and/or general questions which have may have applicability to a project that is being contemplated for submission. In the event that a LeanThinking inquiry results in guidance under one of these scenarios, Lenders are asked to submit a complete record of the inquiry/response within the Communication folder of their applications. This includes any request(s) for early Environmental Consultation. Inclusion of this information within the application will help ORCF streamline processing and may save considerable time by avoiding duplicative efforts.

Although Lenders should include the Lean Thinking email exchange for ready reference, we do note that, as stated at the bottom of each Lean Thinking response:

A Lean Thinking response is based on the limited and preliminary information submitted by the inquirer specific to a particular matter. The response is thus limited to that particular matter and/or transaction and is itself preliminary. A Lean Thinking response shall not be construed as an approval of a submission; all submissions must meet ORCF underwriting criteria, and approval of the topic discussed above is only a portion of the overall review process that must be approved. Lean Thinking cannot be used in lieu of prescribed waiver or exception procedures, and any firm application accompanied by a Lean Thinking response will always be subject to underwriting and final approval.

Keywords: Lean Thinking, Environmental, Application Processing


FHA Number Requests

Please note that the 232FHARequest@hud.gov email box is no longer being monitored and emails submitted to this mailbox will not receive a response. All FHA Number Requests should be submitted through the HUD 232 Healthcare Portal here (www.hud232portal.com/) for processing.

If you are having issues submitting your FHA Number Request or Application, please submit a Help Desk Ticket for assistance.

If you are following up on the status of an FHA Number Request, please contact LeanThinking rather than reaching out to individual ORCF staff. LeanThinking will route the inquiries to the appropriate ORCF staff members and coordinate the response. Please note that Lenders are encouraged to request FHA Numbers early in the application preparation process to accommodate application submission timing deadlines, as periods of high volume or processing of Help Desk Tickets can require additional time for processing.

Keywords: Application Processing


Reminder - CMS Provider Number

Please ensure that the CMS Provider Number is entered correctly on the contact sheet in the application (e.g. Exhibit 1-6 for a 223F application). ORCF has seen a number of submissions with the incorrect number entered. Please note, the CMS Provider Number is always six digits and that some begin with a zero (if you have a five-digit number, the zero may be missing). Providing the correct CMS Provider Number will avoid delays in processing your application.

Keywords: Application Processing


ORCF Asset Management Risk Monitoring Routine

As part of our continuous effort to enhance and standardize the notification and mitigation of circumstances that could impair the value of the FHA-insured security in Section 232 facilities, ORCF Asset Management will be implementing a standard risk monitoring routine in the coming months, consistent with existing Borrower/Operator requirements and Lender servicing requirements.

As a reminder, all Operators are required by 24 CFR Section 232.1015 to provide to HUD and the Lender/Servicer prompt notification of circumstances placing the value of the FHA-insured security at risk. Although this provision applies to Operators of any Section 232 facility (regardless of the of the version of the Regulatory Agreement the Operator has executed), the requirement is further set forth in the Borrower Regulatory Agreement (92466-ORCF). Handbook 4232.1, Section III, Asset Management, Chapter 3.10 further prescribes that a Project is required to notify both HUD and the Lender when there are threats to the Project’s permits and approvals.

Effective October 3, 2019, Lender/Servicers, Borrowers, and Operators are required to use the Operator’s and/or Borrower’s Notification to HUD of Threats to Permits and Approval (HUD-93335-ORCF), and The Servicer’s Notification to HUD of Risks to Healthcare Projects and Action Plan for Remedy (HUD-93334-ORCF) when notifying relevant parties of risks to the FHA-insured security and for communicating action plans for remedy. Consistent with these publications, issues requiring action plans include, but are not limited to:

  • Delinquent or defaulted mortgage payments
  • A debt service coverage ratio below 1.0
  • Special Focus Facility (SFF) designation
  • Licensed Nursing Facility survey findings higher than a “G” level citation
  • REAC inspections (single score below 30 or consecutive scores below 60)
  • Missing Financial Reports

The information required by ORCF when risks to the FHA-insured security are present can be found in Handbook 4232.1, Section III, Chapter 3.10 and Chapter 4.4, and the information is further delineated in HUD-93334-ORCF. As detailed therein, ORCF requires the establishment of a corrective action plan for improving deficiencies and remedying the identified risk condition(s). Consistent with HUD-93334-ORCF, ORCF expects that servicing Lenders will work with their clients to ensure the following are addressed:

  • A description of the risk and discussion of its effect on the Project.
  • An analysis of the root cause of the financial risk factor(s) (i.e., is a low DSCR due to low census, labor market, staff turnover, and/or unexpected expenses, etc.?).
  • A description of the action plan to be implemented (e.g., marketing plan, expense management plan, risk management plan, etc.) and the identified goals and areas in need of improvement. The Lender should be sure that the plan and the goals align with the root cause analysis. For example:
    • An action plan implementing cost saving measures would be included for a Project with increasing operating expenses.
    • An action plan implementing a marketing plan to expand Medicare referral sources would be expected for a Project with declining revenues, declining resident days, and declining average daily rate (ADR).
  • Each identified goal/step of the action plan is measurable (e.g., increase census by 10%).
  • Each goal has a timeline (target completion date).
  • The action plan includes a set time when the Borrower or Operator will follow-up with the Lender and provide a status report.
  • Monitor and inform HUD on a recurring basis (monthly, quarterly, as determined by the timelines/target completion dates) whether the plan is on schedule or not, and if not, have the Operator/Borrower reevaluate and provide amended action steps, target completion dates, as appropriate.

In the coming months, ORCF Asset Management will communicate with stakeholders about improved processes to better position Lenders and their clients to timely meet the expectations summarized above.

Keywords: Risk Notification, Documents


Revised Asset Management Checklists Pursuant to Healthcare Portal Updates

As a follow up to the Asset Management Healthcare Portal Training sessions held during the week of February 10, 2020, all checklists for Asset Management transactions have been revised to reflect the naming conventions to be utilized for submissions to the Healthcare Portal. Each of the revised checklists contains instructional information regarding use of the numerical code identifiers (highlighted in green) for each of the exhibits in the checklist. These highlighted numbers are important codes that “guide” the Portal system to recognize the type of transaction submitted, section number of the checklist, and the identity of the document. Failure to use the updated Asset Management checklists and their corresponding naming conventions will cause the Healthcare Portal to reject the submitted transactional document and may subsequently result in a rejection of the entire transaction submission.

Keywords: Asset Management Checklist, 232 Healthcare Portal


FROM THE CLOSING CORNER

Last Minute Issues Prior to Closing – Procedures for Newly Discovered Litigation

As a reminder, as stated in the August 28, 2013, February 27, 2014, and December 21, 2016 Email Blasts, to help to avoid delays in closing Section 232 projects, ORCF is restating procedures for newly discovered litigation.

ORCF no longer collects litigation searches (except where required by the Attorney’s Opinion as an Exhibit). Please note that the Attorney’s Opinion form requires the attorney signing it to opine that, to such attorney’s knowledge, based on the Docket Searches and the Attorney’s Opinion Certification, there is no litigation or other claim pending before any court or administrative or other governmental body against the Borrower or General Partner/Managing Member, Operator or the Project except as has been disclosed in Exhibit F to the Opinion.

Please keep in mind the following timeframes:

  1. Searches: Searches should be run and analyzed by the Lender no earlier than 30 days before closing and no later than 10 business days before closing.
  2. Newly Discovered Litigation? No later than 5 business days prior to the scheduled closing, Lenders must disclose to HUD any newly discovered litigation (“newly” meaning not previously disclosed to ORCF in the application process), the Lender must also address the following:
  3. Name and discussion of each newly discovered lawsuit, including estimated potential liability;
  4. Whether each newly discovered lawsuit is of the type covered by insurance or whether the lawsuit is for a claim not covered by insurance;
  5. The amount of liability insurance available to cover each newly discovered lawsuit and other pending claims and judgments and the estimated potential liability for such other lawsuits/judgments; and
  6. Identify who bears the cost of defense of each newly discovered lawsuit and whether the insurance company is participating in the defense.
  7. An opinion from the Lender’s Underwriter that the litigation is mitigated (e.g. covered by insurance) and will have no material impact on the project or underwriting.

Any issues will need to be cleared by ORCF and HUD’s Office of General Counsel prior to closing. Prompt disclosure to HUD of newly discovered litigation will minimize the risks of delays in closing.

Keywords: Litigation/Docket Searches, Closings


Reminder for Section 232 New Construction Contracts

Please remember that ORCF’s policy for Retainage Reduction Riders attached to executed HUD Construction Contracts must be in accordance with Healthcare’s policy found in Handbook 4232.1, Section II, Chapter 10.15.D. This section, which reads, in part:

“…the existing standard of 10% retainage will be required only until 90% completion. After 90% completion, the requirement will be 5% retainage until 100% completion and 2.5% retainage until the loan reaches Final Closing.”

Please note that this is different than current HUD Office of Multifamily Housing Programs policy. Multifamily Housing Riders will not be accepted.

Keywords: Retainage Reduction Rider

March 2020

March 3, 2020

Office of Healthcare Programs

Earlier this week, HUD Secretary Dr. Ben Carson was added to the White House Coronavirus Task Force. All federal agencies are working aggressively on a multi-layered, cross-agency public health response to this evolving situation.

While the risk of infections for Americans remains low, we are encouraging Section 232 and Section 242 lenders to make the information below available to those residential care facilities and hospitals that you are doing business with, and your employees:

  • What you need to know about Coronavirus Disease 2019 (COVID-19) (www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf)
  • Stop the Spread of Germs (https://content.govdelivery.com/attachments/USHUDPIH/2020/02/28/file_attachments/1389572/stop-the-spread-of-germs.pdf)
  • Symptoms of Coronavirus Disease 2019 (https://content.govdelivery.com/attachments/USHUDPIH/2020/02/28/file_attachments/1389570/COVID19-symptoms.pdf)
  • What to do if you are sick with coronavirus disease 2019 (COVID-19) (https://content.govdelivery.com/attachments/USHUDPIH/2020/02/28/file_attachments/1389571/sick-with-2019-nCoV-fact-sheet.pdf)

Stakeholders are reminded to ensure that their responses remain faithful to obligations under the Constitution, Fair Housing Act and related regulations. Exigencies associated with important and timely response to issues surrounding COVID-19 are not the basis for unlawful discrimination based on race, color, religion, national origin, sex, disability or familial status.


March 13, 2020

Dear Office of Healthcare Program Stakeholders:

To assist Section 232 and Section 242 program participants regarding property management and oversight as they relate to the Coronavirus (COVID-19), today we published a “Questions and Answers” document that addresses various issues, including answers to questions we have received. The Q&A is now available on our Office of Healthcare Programs web page. We will continue to update this document as needed and ask stakeholders to check our website for updates.

Thank you,

Roger Lukoff
Deputy Assistant Secretary
Office of Healthcare Programs


March 23, 2020

Global 30-day Extension for filing Borrower Entity Submissions with a Due Date of 3/31/20 and 4/30/20, Through HUD’s Financial Assessment subsystem

Due to possible lender business disruptions as a result of COVID-19, HUD has issued approval for a 30-day extension of all borrower entity submissions having due dates of 3/31/20 and 4/30/20, through HUD’s Financial Assessment Subsystem (FASSUB). Such financial statements with a due date of 3/31/20 will now be due on 4/30/20, and those with a due date of 4/30/20 will now be due on 5/30/20. This applies to all borrower entity FASS submissions with those due dates, both audited and unaudited.

This has been added to the Office of Healthcare Programs COVID-19 Questions and Answers for External Stakeholders.

Keywords: Financial Assessment Subsystem, FASSUB

April 2020

April 6, 2020

Updated COVID-19 Questions and Answers for External Stakeholders

The Office of Residential Care Facilities (ORCF) has updated the COVID-19 Questions and Answers (Q&A) for External Stakeholders ORCF will continue to update this document as needed and ask stakeholders to check our website for updates. The Federal Housing Administration (FHA) encourages all stakeholders to provide input by submitting questions to LeanThinking@hud.gov.


April 10, 2020

Mortgagee Letter 2020-10 Published Regarding Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections.

The Office of Residential Care Facilities (ORCF) today published Mortgagee Letter 2020-10 which provides details for temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency.


April 30, 2020

The Office of Residential Care Facilities (ORCF) and the COVID-19 Pandemic

The Office of Residential Care Facilities (ORCF) has worked closely with our external stakeholders to address Section 232 program challenges brought on by the COVID-19 pandemic. Over the past month, ORCF has addressed several policy and operational issues and published them in the COVID-19 Questions and Answers (Q&A) for External Stakeholders. ORCF has also published Mortgagee Letter 2020-10 regarding temporary revisions to underwriting standard processes for third-party and lender site inspections. We encourage you to continue to check back to our Section 232 Program website for the latest information.

Keywords: COVID-19


Revised Production Application Checklists

ORCF has revised the Production Application Checklists to reflect the recently approved Paperwork Reduction Act (PRA) documents. New checklists can be found (here). Lenders should use the new checklists for new application submissions.

Keywords: Checklists


Revised Loan Modification Checklist

ORCF has revised the Loan Modification Checklist to reflect the recently approved Paperwork Reduction Act (PRA) documents. The new checklist can be found (here). Borrowers should use the new checklist for new loan modification applications.

Keywords: Checklists


Request for Review of Pay.gov Submission Data

HUD has been experiencing a high rate of errors in the information provided with the Pay.gov fee/receipt submissions. For example, if the “Section of the Act” is entered as new construction when it is actually a 223(f) refinance, or if a skilled nursing facility is listed as an assisted living facility, it will create an error in the system that requires a back-end correction. We are asking that careful attention be paid to each piece of data provided, including the following:

  • FHA #
  • Project Name
  • Correct selection of Program (e.g. paid to the Office of Healthcare Programs rather than Multifamily)
  • Correct fee type (e.g. application vs. inspection vs. MIP vs. TPA, etc.)
  • Correct program type (e.g. SNF vs. ALF vs. Board & Care; 223(a)(7) vs. 223(f) vs. New Construction, etc.)

Keywords: Pay.gov


Consideration of Business Income Coverage Provisions of Property Insurance Policies in light of COVID-19

Questions have arisen regarding whether business interruption insurance or related coverage may cover certain losses arising from the COVID-19 national emergency. Relevant language among property insurance policies can vary significantly in this respect. However, with respect to projects experiencing a COVID-19-related substantial reduction in NOI, the lender servicer should carefully consider this matter and should engage the insured in investigating whether the particular applicable policy, in light of pertinent exclusions and/or endorsements, does provide relevant coverage. If some coverage is potentially available, then pursuing the coverage, though a business decision, could be an important component of an action plan encompassed in HUD-93334-ORCF, Servicer’s Notification to HUD of Risks to Healthcare Project and Action Plan for Remedy, Section 232, and/or HUD-Form 93335-ORCF, Operator’s Notification to HUD of Threats to Permits and Approvals. Information regarding Section 232 property and liability insurance coverages is set forth in ORCF’s Handbook 4232.1, Section II, Chapter 14.

Keywords: Insurance


ORCF Asset Management Risk Monitoring Routine Launch

As referenced in the February 26, 2020 Email Blast, ORCF Asset Management is rolling out its new Risk Monitoring Routine. In the coming weeks, ORCF will be sending a list of those projects with potential risk indicators in each servicing lender’s portfolio to contacts at each lender. This communication will be sent from the shared mailbox, 232RiskMonitoring@hud.gov, and will include all assigned ORCF Account Executives (and supervising Workload Managers).

Servicing Lenders will be asked to provide a response to the assigned ORCF Account Executive within 10 business days, unless existing guidance prescribes a faster timeframe. The lender’s response should either: 1) validate the risks cited with the submission of a complete Servicer’s Notification to HUD of Risks to Healthcare Project and Action Plan for Remedy (Form HUD-93334-ORCF), or 2) inform the AE that the risk is unsubstantiated, and provide justification and documentation explaining why the risk indicated is invalid.

For those risks that are verified, Servicers/Lenders will be expected to work with their Borrowers and Operators to develop an Action Plan, which the Servicers/Lenders will provide to HUD with the Form HUD-93334-ORCF (as an addendum thereto should the project participants need additional time). Such addendums should be submitted no later than 30 business days after the date of the Risk Monitoring Routine email.

Keywords: Asset Management, Risk Monitoring


Reminding Section 232 Lenders/Servicers of Their Obligations

The Office of Residential Care Facilities (ORCF) is responsible for asset and risk management of all Section 232 insured projects. Lenders/Servicers also provide routine reviews of these projects that include analyses of quarterly and annual financial performance and reporting when a project’s performance is at risk to the assigned ORCF Account Executive (AE).

All Operators are required by 24 CFR Section 232.1015 to provide prompt notification to HUD and the Lender/Servicer of circumstances placing the value of security at risk, as fully delineated in that CFR provision(link (www.govregs.com/regulations/expand/title24_chapterII_part232_subpartF_section232.1015#title24_chapterII_part232_subpartF_section232.1015). Although that provision applies to Operators of any Section 232 facility, the requirement is further set forth in Paragraph 25(d) of the Borrower Regulatory Agreement (92466-ORCF).

In addition to their routine reviews, Servicers/Lenders must also ensure that HUD has been made aware of any and all circumstances that place the value of security at risk. The required form for this notification is the Servicer’s Notification to HUD of Risks to Healthcare Project and Action Plan for Remedy (Form HUD-93334-ORCF).

Keywords: Asset Management, Servicing Lender Obligations


ORCF Asset Management Update on Operator Financial Submissions

As ORCF Asset Management introduces its risk monitoring routine, it would like to take this opportunity to remind servicing lenders of their obligations in reporting quarterly operator financial data via the 232 Healthcare Portal.

ORCF acknowledges the varied state of Operator-prepared quarterly financial statements. Here are some suggestions and best practices for lenders to consider when making adjustments for each property’s financial calculations prior to submitting through the 232 Healthcare Portal, based on ORCF Asset Management’s review of lender portal submissions:

  • Actual vs. Normalized: To ensure accurate portal calculations, Lenders should report actual figures for a given reporting period (3, 6, 9 or 12 months), rather than normalizing a given reporting period’s figures
  • Identity-of-Interest Management Fees: Management fees are included in the Total Operating Expenses calculation lenders submit to the 232 Healthcare Portal. Handbook 4232.1 Section II, Chapter 8.7 A 5 notes that these fees “must be clearly designated in the management agreement, must be computed and paid in accordance with HUD Program Obligation, and must be approved by ORCF.” As such, we suggest that Identity-of-Interest Management Fees are included in the Total Operating Expenses to ensure an accurate picture of an operator’s cash flow is reflected in the 232 Healthcare Portal.
  • Debt Service Coverage Ratios (DSCR): DSCRs calculated in the 232 Healthcare Portal are cumulative for a given fiscal year, meaning that the reported DSCR covers the number of months in the given reporting period (3, 6, 9 or 12 months). Lenders should take note that ORCF’s internal DSCR calculations focus on the trailing 12 month (T12) average DSCR, regardless of the point in time it is calculated.

The following bullets reiterate and clarify the information that can be found in the “Definitions and Data Format” tab of the “Batch File Upload Spreadsheet” found on ORCF’s 232 Healthcare Portal (here):

  • Total Operating Revenues: This is the income derived from sources related to a facility’s everyday business operations and other income that is related to the services provided to the residents.
    • What this includes: Common operating incomes sources include private pay, private insurance, Medicare, Medicaid, VA, etc. Other income includes extra services provided to the residents (e.g. barbering/beautician servicers, extra meals, etc.)
    • What this excludes: Interest income, one-time gains, such as grants, revenue derived from selling assets, etc.
  • Total Operating Expenses: These are the expenditures that are incurred as a result of performing normal operations directly related to the facility.
    • What this includes: For residential healthcare facilities, cash operating expenses typically consist of: General & Administrative, Payroll Taxes & Benefits, Resident Care, Food Service, Activities, Housekeeping/Laundry, Plant Operations, Utilities, Marketing/Promotions and Insurance (property & liability). This also includes: Bad Debt Expense, Real Estate Taxes, Management Fees and the required Reserve for Replacement (R4R) deposit
    • What this excludes: Non-cash operating expenses, such as depreciation and amortization, rent or lease expenses and capital expenditures are excluded from operating expenses.
  • FHA Insured Principal + Interest Payment: The total amount paid in a given financial reporting period should be reported cumulatively (e.g. for an operator with a 12/31 FY end date, the quarter ending 3/31 would include 3 months of payments, the quarter ending 6/30 would include 6 months of payments, and so on).
  • FHA Mortgage Insurance Premium (MIP): Although MIP is paid in advance for one year, the lender should report MIP cumulatively (e.g. ¼ of the annual payment should be reported for 3 months of reporting, ½ of the annual payment should be reported for 6 months of reporting, and so on).
  • Actual Number of Resident Days: 1 resident day = one day that one person resided in the facility and/or paid the daily rate for rent and services.

Keywords: Risk Notification, Operator Financial Reporting


Enhanced Resources for Notifying ORCF of Action Plans

In the February 26, 2020 Email Blast, ORCF Asset Management provided some additional guidance to its stakeholders on the expected components of a corrective action plan for improving verified deficiencies. These include: a root cause analysis and an action plan with measurable goals, a timeline for completion and a schedule for ensuring ongoing monitoring of an action plan, and a mechanism for revising a plan if the established plan is not proving effective.

In order to assist lenders and servicers in their efforts to work with borrowers and operators to establish effective corrective action plans, ORCF Asset Management collaborated with members of an HMAC Working Group and the MBA Servicers’ Subcommittee to develop some resources for Lenders.

Please find on ORCF’s Loan Servicing Guidance Home Page (here), under “Documents for Notifying ORCF of Action Plans” the following optional resources:

  • Sample ORCF Action Plan

ORCF commits to continuing to refine these sources, based on the feedback servicing lenders provide.

Keywords: Risk Notification, Operator Financial Reporting

June 2020

June 1, 2020

MORTGAGEE LETTER 2020-15 PUBLISHED EXTENDING TEMPORARY REVISIONS TO UNDERWRITING STANDARD PROCESSES FOR THIRD-PARTY AND LENDER SITE INSPECTIONS.

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2020-15 dated May 28, 2020, extending temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-10.


June 26, 2020

Federal Housing Administration (FHA): Section 232 Healthcare Facility Insurance Program – Updating Section 232 Program Regulations for Memory Care Residents (FR 6022-F-02) Final Rule Published June 26, 2020

A Final Rule, “Federal Housing Administration (FHA): Section 232 Healthcare Facility Insurance Program – Updating Section 232 Program Regulations for Memory Care Residents,” was published on June 26, 2020 (FR 6022-F-02). This Final Rule updates the requirements for the location of bathrooms in existing board and care homes and assisted living facilities providing memory care. The Final Rule is applicable to projects financed under Section 232 pursuant to Section 223(f) or 223(a)(7) of the National Housing Act. This Final Rule follows publication of a September 13, 2019 Proposed Rule and takes into consideration the public comments received on the Proposed Rule. These regulatory updates will improve the Section 232 Program’s availability for insuring certain existing facilities whose bathroom configuration meets the needs of their memory care residents but which have to date not comported with the applicable regulatory provision. This Final Rule is effective July 27, 2020. Please see the final rule here (www.federalregister.gov/documents/2020/06/26/2020-13090/federal-housing-administration-fha-section-232-healthcare-facility-insurance-program-updating) for more details.

Keywords: 24 CFR 232.7, Bathroom Waivers


Reminder to Carefully Review Pay.gov Submission Data

Since the April 30, 2020, Email Blast regarding reviewing Pay.gov submission data, HUD recorded a 25% increase in errors in the information provided with the Pay.gov fee/receipt submissions. Please be sure to carefully review your Pay.gov submissions before hitting “submit.” Examples from the April 30, 2020 Email Blast are included again here as a reminder:

If the “Section of the Act” is entered as new construction when it is actually a 223(f) refinance, or if a skilled nursing facility is listed as an assisted living facility, it will create an error in the system that requires a back-end correction. We are asking that careful attention be paid to each piece of data provided, including the following:

  • FHA #
  • Project Name
  • Correct Selection of Program (e.g., paid to the Office of Healthcare Programs rather than Multifamily)
  • Correct Fee Type (e.g., application vs. inspection vs. MIP vs. TPA, etc.)
  • Correct Program Type (e.g., SNF vs. ALF vs. Board & Care; 223(a)(7) vs. 223(f) vs. New Construction, etc.)

Keywords: Pay.gov


Clarification on Professional Liability Insurance Reviews

Handbook 4232.1, Section II, Appendix 14.1.A provides ORCF’s requirements for Professional Liability Insurance (PLI) Reviews. ORCF has developed sample tools to assist lenders with submissions related to this topic.

  • HUD-2 ORCF Waiver Requests: ORCF has developed a sample tool to assist lenders with completing PLI waiver requests.
  • 50+ PLI Reviews: ORCF has developed a sample lender narrative discussion template for projects requiring a 50+ PLI review.

Lenders are reminded that if the Professional Liability and General Liability Insurance policies are combined, a waiver of Handbook 4232.1, Section II, Chapter 14.6.C may also be required.

Keywords: Professional Liability Insurance


All Asset Management Transactions Must Be Submitted Through the Healthcare Portal Beginning September 1, 2020

ORCF announced the roll-out of the 232 Healthcare Portal in the September 13, 2018 Email Blast that required Production applications to be submitted through the Healthcare Portal by December 1, 2018. Currently, the majority of Asset Management transactions are submitted through the Portal. Effective September 1, 2020, ORCF will no longer accept non-Portal submissions for Asset Management transactions.

Keywords: Asset Management, Portal


FROM THE CLOSING CORNER

Key Items When Submitting a Closing Package to ORCF

Please be reminded of the following when submitting a closing package to ORCF:

  1. As stated in the August 28, 2019 and December 18, 2019 Email Blasts, all Firm Commitments that were underwritten in the Portal must be closed using the Portal. If there are issues, please contact the assigned Closing Coordinator.
  2. After the assigned HUD Attorney has received a complete draft closing package, a complete draft closer package should be submitted through the Portal. After this has been done, a request for the assignment of an ORCF Closer should be sent to the Closer Mailbox at ORCFCloser@hud.gov.
  3. To facilitate timely processing, the request should include any known circumstances that influence the closing date. Please also include the name of the HUD attorney that received the package and the date it was submitted. The Lender will be notified by email when an ORCF Closer has been assigned.
  4. If the draft closer package is incomplete or substantially incorrect, the assigned Closer’s review may be postponed until a complete/acceptable package has been submitted to the Portal.

    Please note that a complete package includes:

    • Critical repair documentation and the Borrower’s signed and dated Critical Repair Certification (HUD-91118-ORCF);
    • Signed and dated Lender’s Certification of Insurance (HUD-92435-ORCF); and
    • Documents required to satisfy all special conditions.
  5. If any non-critical repairs are completed prior to closing documentation, the Borrower’s signed and dated HUD-92117-ORCF must be submitted as early as possible.
  6. For Section 223(f) projects, the final draft Cost Certification (HUD-2205A-ORCF) is due immediately after a closing date is agreed to by ORCF Closer, HUD Attorney and Lender, and must be provided no less than five (5) business days prior to closing.
  7. The individual signing closing documents must be authorized to sign on behalf of the entity; the HUD attorney will confirm that organizational documents include an acceptable resolution authorizing each individual signatory.

Keywords: ORCF Closer Packages, Signing Closing Documents; Closer Assignment


Reminders for Scheduling a Closing Date

A tentative closing will be scheduled by the ORCF closer and HUD Attorney taking into consideration:

  1. The acceptability of required exhibits;
  2. The need to allow three (3) business days for HUD to sign and return documents after authorization has been provided; and
  3. The number of days needed for pre-recording.

The Closing date will not be confirmed (set/finalized) until all ORCF and HUD Attorney comments have been satisfied.

Please keep in mind that the closing will be postponed if the complete and acceptable closing package is not delivered to the HUD Attorney by the established deadline.

Keywords: Closings

August 2020

August 13, 2020

Updated COVID-19 Questions and Answers for External Stakeholders

The Office of Residential Care Facilities (ORCF) updated the COVID-19 Questions and Answers (Q&A) for External Stakeholders on August 12, 2020. ORCF will continue to update this document as needed and asks stakeholders to check our website for updates. The Federal Housing Administration (FHA) encourages all stakeholders to provide input by submitting questions to LeanThinking@hud.gov.

Keywords: COVID-19


Mortgagee Letter 2020-25 Published Extending Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2020-25 on July 31, 2020, extending temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-15.

Keywords: COVID-19


August 26, 2020

Production Queue Assignments

As ORCF has presented in various industry meetings, below is the general order of assigning applications out of the Production Queues for underwriting review:

  • Section 223(f) transactions below $25M – Assigned to either ORCF Underwriters (UW’s) or Contract UW’s, based on capacity:
    1. Opportunity Zone applications, by application submission date
    2. Oldest application submission date
  • Section 223(f) transactions over $25M and all other loan types – Assigned only to ORCF UW’s; based on availability of UW capacity with specific loan type (i.e., $25M+ transactions, construction transactions):
    1. Section 223(a)7 applications, by application submission date
    2. Section 223(f) Opportunity Zone applications, by application submission date
    3. Oldest application submission date and available specialized UW capacity.

Exceptions:

  • Applications that are part of a portfolio may be assigned as a group, based on Underwriter capacity. As a result, some applications may be assigned ahead of individual deals with earlier application submission dates.
  • Applications that are taken off Temporary Hold are placed back in the queue based on the original application date, as agreed to with lenders, and may go ahead of other applications in the queue.
  • ORCF reserves the right to assign applications in a different order as needed, based on circumstances such as specific application details or specific Underwriter capacity.

Keywords: Application Processing


HUD Underwriting Queue Questions

As a reminder, any questions regarding the HUD Underwriting Queues posted on Hud.gov should be directed to LeanThinking, rather than individual ORCF staff. LeanThinking will coordinate with the appropriate contacts within ORCF to provide responses.

Keywords: Application Processing


Portfolio Names and Numbers

If a project is part of a portfolio, it requires a portfolio name. Lenders provide the portfolio name when an FHA Number Request is submitted*.

A portfolio number is also needed in order to complete FHA Number Requests.

If a project is part of an existing portfolio and the Lender does not know the portfolio name and/or portfolio number, this information can be requested through the FHA Number Request. Lenders should note the request and any related information in the comments box, or by submitting an email inquiry to LeanThinking.

Changes to portfolio names after an FHA Number has been issued require changes to multiple systems and may take a considerable amount of time to complete. ORCF requests that lenders identify their preferred portfolio name before an FHA Number is assigned to the portfolio.

* Portfolio names are added to the name of the project for workload tracking in HUD systems so that the individual projects in the portfolio may be tracked together. This naming convention does not impact the legal name of the project.

Keywords: Portfolios


Updated Email Address on Lender Narrative for Requests to Release or Modify Original Loan Collateral (form HUD-90030-ORCF)

ORCF is in the process of updating the email address in the Environmental section of the Lender Narrative for Requests to Release or Modify Original Loan Collateral (form HUD-90030-ORCF). Please use OHPTribeNotice@hud.gov for submission of tribal notification documents. For further information, please see the associated Lender Checklist: Requests to Release or Modify Original Loan Collateral Checklist on the Loan Servicing website.

Keywords: Change of Collateral


FROM THE CLOSING CORNER

Correctly Identifying Section of the Act Code in Pay.gov

As stated in the June 26, 2020, Email Blast, it is crucial to use the correct Section of the Act (SOA) Code at the beginning of the process. Please ensure that the correct Program Type is used (e.g. SNF vs. ALF vs. Board & Care; 223(a)(7) vs. 223(f) vs. New Construction, etc.). Below are key times during the application process to double check the SOA Code to ensure it is correct:

  • Application/Exam Fee at Firm Application Submission – Check before sending the Application (Exam) Fee to Pay.gov
  • MIP Fee at Closing – Check before sending the MIP Fee to Pay.gov for Closing
  • Inspection Fee, if applicable, at Closing – Check before sending the Inspection Fee to Pay.gov for Closing

(Note: If you experience a problem with a Pay.gov payment, it can be canceled within 24 hours if you contact pay.gov directly. Contact the Pay.gov helpline via phone at (800) 624-1373).

For a complete list of SOA Codes under the Section 232 Program, please refer to the list below:

(Note: If the project is a mixed-use facility, the type of project will be determined by the highest number of underwritten bed type and the SOA Code to be used.)

SOA Codes under the Section 232 Program

Keywords: Section of the Act, Pay.gov


Closing Document Changes

As a reminder, all changes to the closing documents must be approved by HUD and identified in the memo to form HUD Request for Endorsement, HUD-92023-ORCF. Section IC9 of the Request for Endorsement provides:

Lender certifies that all HUD form closing documents submitted to HUD in connection with this transaction (with the exception of the Opinion by Counsel to Borrower and the accompanying Certification by Borrower) conform to those documents Lender obtained from HUD and such documents have not been changed or modified in any manner except as suitably identified and approved by HUD as evidenced by the Closing Documents Memorandum attached as Exhibit (XX). It is understood that changes and modifications do not include filling in blanks, attaching exhibits or riders, deleting inapplicable provisions or making changes authorized by Program Obligations. Lender further certifies that all closing documents submitted to and accepted by HUD at closing in connection with this transaction are listed in the Closing Documents Memorandum attached as Exhibit (XX).

The requirement for the memo of approved changes to the Request for Endorsement is to maintain consistency in the approval of revisions made to the closing documents as well as to ensure that the approved changes are consistent within a portfolio, a subject matter, or the transactional history of a project where the original loan is refinanced with a new HUD-insured loan. The memo required by the Request for Endorsement is also essential where the revisions approved for one deal are cited as precedent for approving proposed changes to another deal. The memo is intended to create a record that efficiently tracks the revisions approved in each deal in one document certified by the lender.

The memorandum to the Request for Endorsement should identify the changes by listing the document title and section containing the change(s) and language redlined against the HUD form that shows how the redlined language deviates from the HUD form language.

For example:

Borrower’s Regulatory Agreement, Section 11, Property Operation/Encumbrances

Borrower’s Regulatory Agreement, Section 11, Property Operation/Encumbrances

Keywords: Closings

October 2020

October 1, 2020

Mortgagee Letter 2020-33 Published Extending Temporary Revisions to Underwriting Standard Processes for Third-Party and Lender Site Inspections

The Office of Residential Care Facilities (ORCF) published Mortgagee Letter 2020-33 on October 1, 2020, extending temporary revisions to underwriting standard processes for third-party and Lender site inspections as a result of the COVID-19 National Emergency previously detailed in ML 2020-15.

Keywords: COVID-19


October 28, 2020

Section 106 Historic Preservation Reviews

Lenders and Third-Party environmental consultants are reminded of the importance of submitting complete information to the State Historic Preservation Officer (SHPO) for use in the Section 106 consultation. In particular, please ensure that you are specific about the scope of work that is being completed as part of the FHA-insured project. Please include a full list of proposed construction, site work and repairs, including Critical, Non-Critical and Borrower Proposed repairs, a map, photos, and project plans as applicable. Please pay special attention to work which exceeds the level of “routine maintenance". Guidance on clarifying the difference between maintenance and repairs can be found here (www.hudexchange.info/resource/3197/guidance-categorizing-activity-as-maintenance-environmental-regulations-24-cfr-parts-50-and-58/). Please check SHPO’s website here (https://ncshpo.org/directory/) prior to submitting a request for consultation because some states have their own process and submission requirements. While SHPOs have 30 days to review a submission, the submission must be complete and correct or the SHPO may require additional information, which can add to the review time.

Keywords: Section 106


Reminder of Flood Level Marking Requirements

Lenders and third-party consultants are reminded of the importance of submitting, as necessary, well-researched and documented Exhibit 2-4.D_Identification marks of past or estimated flood levels in the Application. In particular, please be aware that the mark needs to be permanent, located in a public area to “enhance public awareness of and knowledge about flood hazards”, and it must identify the past and estimated flood level. A metal plaque which is permanently installed on the exterior of the building would be acceptable. The Exhibit should include the information/calculation used to determine the estimated flood level. The reason the mark is required is for compliance with Executive Order 11988, “Floodplain Management”, Section 3, where it states:

(c) If property used by the general public has suffered flood damage or is located in an identified flood hazard area, the responsible agency shall provide on structures, and other places where appropriate, conspicuous delineation of past and probable flood height in order to enhance public awareness of and knowledge about flood hazards.

HUD implements the EO’s requirement for the flood mark at 24 CFR 55.20(e)(3)(iv):

(3) Actions covered by § 55.12(a) (www.law.cornell.edu/cfr/text/24/55.12#a) must be rejected if the proposed minimization is financially or physically unworkable. All critical actions (https://www.law.cornell.edu/definitions/index.php?width=840&height=800&iframe=true&def_id=eee6c620f78fff3d1ca456e9a7fadafd&term_occur=999&term_src=Title:24:Subtitle:A:Part:55:Subpart:C:55.20) in the 500-year floodplain shall be designed and built at or above the 100-year floodplain (in the case of new construction) and modified to include:

(i) Preparation of and participation in an early warning system;

(ii) An emergency evacuation and relocation plan;

(iii) Identification of evacuation route(s) out of the 500-year floodplain; and

(iv) Identification marks of past or estimated flood levels on all structures.

Keywords: Floodplain, Application Processing


Clarification of Expectations for Refinances of Recently Purchased Projects

ORCF has recently received a high number of applications with a recent purchase date, and therefore, a short operating history under the current owner and/or operator. In these cases, typically the underwritten net operating income is not consistent with historic operations, and market values exceed the purchase price despite the recent purchase. In addition, there have been cases where the participants have minimal industry experience. Lenders are expected to proactively address the risks associated with a transaction and to propose appropriate mitigation (for example: reduced loan sizing, debt service escrow, partnership equity remaining in the project, seasoning until a longer operating history can be established). In general, these risks warrant conservative underwriting.

There are two key risks that lenders should address:

  • Experience: You are reminded that HUD Handbook 4232.1, Section II, Chapter 2.5 FF, Experience of the Development Team, notes that three years of experience is the minimum experience. In addition, experience in a market near the proposed market is more highly valued than experience in a different region of the country. Lenders should evaluate the experience of the development team in their transactions to assure that recent purchase projects and other projects with multiple risk factors have strong development team experience, well in excess of the minimum three-year requirement. Transactions where the participants do not meet the minimum experience requirements are not eligible.
  • Operations: Lenders are also reminded that Handbook 4232.1, Section II, Chapter 3.13.F.2, requires a minimum of 12 months (under the new operator) demonstrated net operating income that supports the requested mortgage amount. For transactions that include a change of operations or turnarounds, the operator must have a proven track record of successful changes in operations or turnarounds and maintaining operations. In support of the operator’s proven track record, the FHA lender must provide, in the Lender Narrative, documentation from other similar project operations. Please see the turnaround example template that includes the minimum information that should be included in the application for turnaround projects.

Keywords: Underwriting


Important ORCF Appraisal Dates

There are three important dates in ORCF appraisals:

  1. The date of value – Historically this is the date of the inspection, but while the inspection requirement is being waived, the appraiser can choose another date such as the date the comparables were surveyed or the date of the most recent financial reports.
  2. The date of the report – This is the date the report is finalized and transmitted to the lender.
  3. The date of the most recent financials used in the appraisal.

ORCF is seeing a larger gap than normal between the date of the financials used in the appraisal and the date of the report. ORCF’s expectation is that lenders will get appraisals with the freshest financials practicable. ORCF will be asking for new appraisal reports when it is clear newer data could have been used AND the operations have experienced a material change.

Keywords: Appraisals, Financial Reports


FROM THE CLOSING CORNER

Section 232/223(a)(7) Refinance – Required Fees

ORCF looks to the Lender to ensure the correct fees are included on the Firm Commitment, the Maximum Insurable Loan Calculation (HUD-92264a-ORCF), and Request for Final Endorsement of Credit Instrument (HUD-92455-ORCF). Please note the correct fees for Section 232/223(a)(7) Refinance loans.

  1. HUD Application Fees:

    An application for Firm Commitment must be accompanied by an application Commitment fee equal to $1.5 per $1,000 (15 basis point/0.15%) of the requested loan amount.

  2. HUD MIP Fees (October 2020):
  • Section 232/223(a)(7) Refinance without LIHTC: 0.50 basis points for Upfront MIP Rate at Closing
  • Section 232/223(a)(7) Refinance without LIHTC: 0.55 basis points for Annual MIP Rate (life of loan)
  • Section 232/223(a)(7) Refinance with LIHTC: 0.50 basis points for Upfront MIP Rate at Closing
  • Section 232/223(a)(7) Refinance with LIHTC: 0.45 basis points for Annual MIP Rate (life of loan)
  1. HUD Inspection Fees: Not Applicable

Should you have any questions, please contact the assigned Closing Coordinator for the project.

Keywords: 223(a)(7), Application Fees, Mortgage Insurance Premium (MIP), Inspection Fee Amount


Section 232/223(f) Purchase/Refinance – Required Fees

ORCF looks to the Lender to ensure the correct fees are included on the Firm Commitment, the Maximum Insurable Loan Calculation (HUD-92264a-ORCF), and Request for Final Endorsement of Credit Instrument (HUD-92455-ORCF). Please note the correct fees for Section 232/223(f) Purchase/Refinance below:

  1. HUD Application Fees:

    An application for Firm Commitment must be accompanied by an application Commitment fee equal to $3 per $1,000 (30 basis point/0.30%) of the requested loan amount.

  2. HUD MIP Fees (October 2020):
  • Section 232/223(f) Refinance without LIHTC: 100 basis points (1%) for Upfront MIP Rate at Closing
  • Section 232/223(f) Refinance without LIHTC: 65 basis points (0.65%) for Annual MIP Rate (life of loan)
  • Section 232/223(f) Refinance with LIHTC: 100 basis points (1%) for Upfront MIP Rate at Closing
  • Section 232/223(f) Refinance with LIHTC: 45 basis points (0.45%) for Annual MIP Rate (life of loan)
  1. HUD Inspection Fees:

    $30 per underwritten bed if the total cost of the critical, non-critical and Borrower-proposed repairs is equal or less than $3,000 per underwritten bed.

    1% of the total cost of the critical, non-critical and Borrower-proposed repairs.

Should you have any questions, please contact the assigned Closing Coordinator for the project.

Keywords: 223(f), Application Fees, Mortgage Insurance Premium (MIP), Inspection Fee Amount


Wire Transfer Confirmation for Payoff after Closing

The HUD Multifamily Insurance Operations Branch highly recommends wire transfer confirmation for payoff after closing in order to get timely processing of the refinances. For all Section 223(a)(7) loans, and those Section 223(f) that are paying off an FHA insured loan, please submit the wire transfer confirmation for payoff within 24 hours after the Note is endorsed and distributed. Please provide confirmation for payoff to the assigned ORCF Closing Coordinator and Mike Lawassani.

Please contact your assigned ORCF Closing Coordinator if you have any questions.

Keywords: Wire Transfers, 223(a)(7), 223(f)

December 2020

December 16, 2020

Mortgage Reserve Funds and Debt Service Reserve Escrows on 223(a)(7) Loans

ORCF has received requests to reduce Mortgage Reserve Funds and Debt Service Reserve Escrows as part of a 223(a)(7) loan. It is ORCF’s expectation that the entire existing amount of any mortgage reserve or debt service reserve escrow funds will be rolled over to a new reserve escrow at closing. Because of this, no reductions in the new reserve escrow will be allowed. The release provisions from the original transaction should remain the same in the new escrow agreement at the 223(a)(7) closing. The lender should disclose any mortgage reserve fund or debt service reserve escrows in the application and should include existing escrows as a source and a non-eligible use on the Maximum Insurable Loan Calculation form (HUD-92264a-ORCF).

Keywords: 223(a)(7) Mortgage Reserve Funds, 223(a)(7) Debt Service Reserve Escrows


FROM THE CLOSING CORNER

Insurance Requirements Prior to Issuance of Permission to Occupy (PTO)

As a reminder, Firm Commitments for New Construction, Substantial Rehabilitation and 241(a) transactions require all insurance must be in place prior to issuance of the Permission to Occupy (PTO). Please ensure all Property, Liability and Fidelity Insurance coverage is in place and in conformance with current program requirements prior to submitting to the ORCF Construction Manager for final approval. This will avoid delays with issuance of the Permission to Occupy (PTO). Insurance certificates/ACORDS must be valid and include, at a minimum, the coverages and deductibles cited in Item 32 of the Firm Commitment and Special Conditions, as may be amended.

Please contact Rick Price, ORCF Construction Manager if you have any questions.

Keywords: Permission to Occupy (PTO), Insurance


Section 223(a)(7) Firm Commitments – Review [Bracket] Language Before Submitting

Section 232/223(a)(7) loans apply to the refinancing of loans insured under Section 232 and loans originally insured under Section 232 pursuant to Section 223(f). The firm commitment has several places with language in [brackets], which means a choice must be made and the inapplicable language deleted. For example, in the second paragraph of the firm commitment:

It is your intention to present the said Note and Security Instrument to the Federal Housing Commissioner acting herein on behalf of the Department of Housing and Urban Development ("HUD") for mortgage insurance under the provisions of Section 232 pursuant to [Section 223(a)(7) OR Section 223(f) pursuant to Section 223(a)(7)] of the National Housing Act (the "NHA"), and the Regulations thereunder now in effect (the "Regulations").

The correct type of loan must also be correctly stated in closing documents, including the Healthcare Regulatory Agreement -Borrower (HUD-92466-ORCF) and Regulatory Agreement – Operator (HUD-92466a-ORCF).

Please ensure that the draft firm commitment and closing documents include the correct type of loan when they are submitted to HUD for review.

Please contact your assigned ORCF Underwriter directly if you have any questions.

Keywords: Section 223(a)(7), Firm Commitment, Closing Documents


Required Language When Requesting an Extension to the Firm Commitment

When submitting an Amendment Request to extend the term of the Firm Commitment, the request for extension must include the following statement (if true) from Handbook 4232.1, Section II, Chapter 9.3.B.1:

“The requested delay is not likely to change significantly the underwriting data on which the commitment was based or to undermine the feasibility of the project due to a change in the market, inflation, or other factors affecting cost.”

Extension requests that do not include such required language will be returned.

Please contact your assigned ORCF Closing Coordinator directly if you have any questions.

Keywords: Firm Commitment Extensions

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