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  2. Single Family Premium Collection Subsystem-Periodic Information Packet

Single Family Premium Collection Subsystem-Periodic Information Packet

This is the information packet for the Single Family Premium Collection Subsystem-Periodic (SFPCS-P), the Department of Housing and Urban Development's financial system for billing and tracking the collection of monthly mortgage insurance premium for Federal Housing Administration (FHA) insurance on single family Title II forward mortgages.

Basic Information

Submitting Payments

 

Getting Reports

Layouts for Report Files

Answers to Mortgagee Questions

Get Upfront Premium Information

Information is also available on Upfront Mortgage Insurance Premium (UFMIP)

What's New (Updates)

Get updates to the SFPCS Periodic Information Packet

Contacts

For a question or issue that is not covered by the Answers to Mortgagee Questions, email HUD's Single Family Insurance Operations Division (SFIOD) at: LenderAssistance@hud.gov

For a batch file transmission problem with a payment, contact the HITS Help Desk

For issues concerning the collection process for Periodic (monthly) premium, email: SfpaygovPeriodic@hud.gov

For issues concerning Alternate Report Retrieval, email: LenderAssistance@hud.gov

For issues concerning data quality (e.g., mortgage record correction), email SFIOD's Systems Management Branch, Data Quality Control Section at: SystemManagement@hud.gov

For FHA Connection issues not relating to monthly premiums, contact the FHA Resource Center

Contacts for Changes to FHA Insured Case Data

In order to process mortgage record changes or obtain the results of mortgage record change transactions, error code descriptions, and directions for correcting errors, lenders should go to the FHA Connection.

If a correction cannot be made through the FHA Connection, the lender can contact HUD's Single Family Insurance Operations Division, Systems Management Branch, Data Quality Control Section to obtain assistance with the following data quality corrections:

  • Address Changes
  • Reinstatements
  • Refinance Cases
  • BI Error Codes
  • Premium Problems (Endorsement and/or Termination corrections)
  • Premium Reconciliation and/or Billing questions -- contact LenderAssistance@hud.gov
  • Data Quality Corrections for Claims
  • Exceptions
  • Other Problems

In order to process your request more efficiently, please send an email to SystemManagement@hud.gov. Please include your FHA Lender ID number and FHA Case Number(s) with your request. Documentation to support your changes and/or screen prints of the error message(s) should be scanned and included as an attachment to your email.