REAC Learning Tools
As part of our new charge for improved customer service, and to facilitate communication with our clients throughout the United States, we are providing these learning tools to help you better understand the various aspects of REAC processes.
(Note: All videos are stored on YouTube.com and open in a new window/tab. Click on the name of the titles to access the videos.)
Public Housing Agency Governance
| Title | Description |
| Annual Audits and OMB Circular A-87 | This presentation session will provide an overview of the annual audit process; and provide commissioner’s with an understanding of the requirements found in OMB Circular A-87 |
| Commissioner's Responsibilities and Financial Recordkeeping Requirements | This presentation will provide an overview of commissioner’s responsibilities with respect to a PHA’s financial operations and recordkeeping requirements relevant to a PHA. |
| The Budget Process | This presentation covers the commissioner's role with respect to the budget process. Topics include the annual budget formulation process, some techniques to use on a monthly basis to monitor a PHA’s progress throughout the reporting period. You will also learn how to identify variances and resolve variances. |
| The Interim PHAS Rule and Financial Indicator Scoring | This presentation will highlight key provisions of the Interim PHAS Rule; and show Commissioners’ how a PHA’s Financial Indicator Score is computed. |
Physical Assessment Subsystem (PASS)
| Title | Description |
| Exigent Health and Safety Internal | This session assists the Field Office staff with the Exigent Health and Safety mitigation process for the public housing physical inspections. |
| Exigent Health and Safety External | This session assists PHA users with the Exigent Health and Safety mitigation process for the property physical inspections. |
| Introduction to the Inspection Scheduling module | This session provides a high level introduction of the Servicing Mortgagee External Scheduling process under the Scheduler module of the new 4.0 Inspection Software. |
| Introduction to the Portfolio module | This session provides a high level detail about verifying and validating Servicing Mortgagee Portfolio |
| Introduction to the Inspection Reports module | This session provides details about the multi family Inspection Reports. |
| Introduction to the Master Scheduler Assignment module | This session provides details about the Servicing Mortgagees to assign a single or multiple inspections. |
| Introduction to the Bulk Scheduling module | This session provides details about the Bulk Scheduling process including the XML file creation under the Scheduler module of the new 4.0 Inspection Software. |
| Introduction to request for a Participant ID | This session provides details about the Contractor Participant Registration process to obtain a Participant ID. |
| Introduction to request for a (RAP) ID | This session provides details about obtaining the Reverse Auction Program (RAP) ID. |
| Introduction to the Contractor Profile View module | This session provides details about the Contractor Profile to view, update and submit information. |
| Introduction to the Inspector Profile View module | This session provides detail about the Inspector Profile to view, update and submit information |
| Introduction to the Search Inspections module | This session provides detail about searching any type of Inspection (RAP, QA, SM and Special) |
| Introduction to the Public Scheduler module | This session provides details about the public access to the scheduling activities of the physical inspections for REAC inspected properties. |
| Introduction to the 4.0 POA Report | This session provides details about the new 4.0 Property Owner Agent (POA) report. |
| Quality Assurance Division (PASS-QA) | PASS Quality Assurance Division (PASS-QA) oversees the physical assessment process and is responsible for evaluating and systematically monitoring REAC’s Physical Inspection Program to ensure reliable, replicable, and reasonable inspections. |
| Database Adjustment | A request for Database Adjustment (DBA) initiates a review of the results of a physical inspection. |
| Technical Review | A Technical Review (TR) may be on requested if, during the physical, an objectively verifiable and material error(s) occurred that, if corrected, would result in an improvement in the property's overall score. |
| Scoring | Footage on brief overview of REAC's scoring methodology and a few factors that significantly affect scores. |
| Inspection Review | Inspection Review allows for responses to questions to clarify observations and remedy incorrect observations. |
| Physical Inspection Review/Timestamp Analysis | Overview on how to "prepare for success" and "timestamp" analysis. |
| Reverse Auction Process (RAP) | The Reverse Auction Program (RAP) is a process of procuring competitive bids to conduct physical inspections of HUD's housing portfolio, review and accept inspections, and authorizing payments to participating contractors. |
Inspector Administration Version 1 (Audience: PHAs) Inspector Administration Version 2 (Audience: Inspectors) | Inspector Administration's (IA) mission is to provide timely and quality service by monitoring inspector performance and taking corrective action, as needed, to ensure that the Real Estate Assessment Center (REAC) inspections are conducted within a pre-defined acceptable quality level. |
Technical Assistance Center (TAC)
| Title | Description |
| Customer Service Help Desk Mission | We are here to help Inspectors Property owners PIH-REAC trusted business partner using PIH-REAC products. |
| Customer Service Help Desk | Some responsibilities of the REAC Technical Assistance Center or 'TAC'. |