How and Where to File An Installation Complaint
Find Your State Contact
To find the Manufactured Home Installation Program contact for your state, click on your state's abbreviation. If your state does not have its own installation program, you may contact HUD's Office of Manufactured Housing Programs.
AL | AZ | AR | CA | CO | DE | FL | GA | ID | IN | IA | KS | KY | LA | ME | MN | MO | MS | NV | NH | NM | NY | NC | ND | OH | OK | OR | SC | TN | TX | UT | VA | WA | WV | WI
These states are handled by HUD’s Office of Manufactured Housing Programs
AK | CT | HI | IL | MD | MA | MI | MT | NE | NJ | PA | RI | SD | VT | WY
| State | Address | Contact | Phone/Fax/Email |
| HUD | U.S. Department of Housing and Urban Development 451 Seventh Street, SW, Room 9170 Washington, DC 20410-8000 | OFFICE OF MANUFACTURED HOUSING PROGRAMS | PH: (202) 402-2698 or (800) 927-2891 FAX: (202) 708-4213 Email: mhs@hud.gov |
| AL | Alabama Manufactured Housing Commission 350 South Decatur Street Montgomery, AL 36104-4306 | Steve Pinckard, Administrator | PH: (334) 242-1418 FAX: (334) 240-3178 Email: steve.pinckard@amhc.alabama.gov |
| AZ | Arizona Department of Housing Office of Manufactured Housing 1110 West Washington, Suite 280 Phoenix, AZ 85007-2957 | Tara Brunetti, Assistant Deputy Director | PH: (602) 771-1035 FAX: (602) 771-1002 Email: tara.brunetti@azhousing.gov |
| AR | Arkansas Manufactured Home Commission 900 West Capitol Avenue, Suite 400 Little Rock, AR 72201 | Aaron Howard, ASQ CQA Director | PH:(501) 324-9032 FAX: (501) 683-3638 Email: aaron.howard@arkansas.gov |
| CA | Department of Housing and Community Development Manufactured and Factory-Built Housing Programs 9342 Tech Center Dr., Suite 500 Sacramento, CA 95826 | John J. Westfall, District Representative II | PH: (916) 263-7430 FAX: (916) 263-4713 Email: john.westfall@hcd.ca.gov |
Department of Housing and Community Development Program Mailing Address: | Suraj Dutta, Codes and Standards Administrator | Email: suraj.dutta@hcd.ca.gov | |
| CO | Office of Regulatory Oversight Department of Local Affairs, Division of Housing 1313 Sherman Street, #321 Denver, CO 80203-2244 | Samuel W. Albrecht, Director | PH: (303) 864-7838 FAX: (303) 864-7857 Email: sam.albrecht@state.co.us |
| DE | Department of State Division of Professional Regulation Delaware Manufactured Home Installation Board 861 Silver Lake Blvd., Suite 203 Dover, DE 19904 | David C. Mangler, Director Designee: Alison Warren | PH: (302) 744-4500 |
| FL | Operations Services Manager Department of Highway Safety and Motor Vehicles Division of Motorist Services Manufactured Housing Section 318 S.E. 25th Ave. Ocala, FL 34431 | Tomy Houseworth | PH: (352) 512-6799 Email: tomyhouseworth@flhsmv.gov |
| Ocala Field Supervisor, IPIA Program Manufactured Housing Section 318 SE 25th Avenue Ocala, FL 34431 | Designees: Bobbie Wilson | PH: 352-512-6793 Fax: 352-732-1459 Email: bobbiewilson@flhsmv.gov | |
| Tampa Field Supervisor IPIA, SAA, Installation Programs Manufactured Housing Section 5701 E Hillsborough Avenue Suite 2228 Tampa, FL 33610 | Ellen Saint Vil | PH: 813-302-5036 Fax: 813-612-7131 Email: ellensaintvil@flhsmv.gov | |
| GA | Manufactured Housing Division State Fire Marshal's Office #2 Martin Luther King Jr. Drive, #920 West Tower Atlanta, GA 30334 | Keith Shadix Director | PH: (404) 656-9498 Email: manhousing@oci.ga.gov |
| ID | State of Idaho Division of Occupational and Professional Licenses 11341 W. Chinden Blvd. Boise, ID 83714 | Mike Davis Inspector/Advisor, Idaho SAA/IPIA Coordinator | PH: 208-332-7132 FAX: 208-855-2164 Email: mike.davis@dopl.idaho.gov |
| KY | Department of Housing, Building, and Construction Manufactured Housing Division 101 Sea Hero Road, Suite 100 Frankfort, KY 40601 | Kevin Dotson, Director, Building Codes Enforcement | PH: 502-573-1795 FAX: 502-573-1059 Email: kevin.dotson@ky.gov |
| IN | Indiana Professional Licensing Agency Indiana Real Estate Commission Real Estate Appraiser Licensure and Certification Board Home Inspectors Licensing Board Manufactured Home Installer Licensing Board Indiana Auctioneer Commission 402 W. Washington Street, Room W072 Indianapolis, IN 46204 | Deanna Alexander, Director | PH: (317) 234-3009 FAX: (317) 233-4236 Email: dealexander@pla.in.gov Website |
| IA | Manufactured Housing Coordinator State Fire Marshal's Division 215 E. 7th Street Des Moines, IA 50319-0047 | PH: (515) 725-6157 FAX: (515) 725-6140 | |
| KS | Kansas Housing Resources Corporation 611 S. Kansas Avenue, Suite 300 Topeka, KS 66603-3812 | Randy Holm, Program Manager | PH: (785) 217-2062 FAX: (785) 232-8084 Email: rholm@kshousingcorp.org |
| Designee: Ryan Vincent Deputy Director/General Counsel | PH: (785) 217-2001 FAX: (785) 232-8084 Email: rvincent@kshousingcorp.org | ||
| KY | Department of Housing, Building, and Construction Manufactured Housing Division 101 Sea Hero Road, Suite 100 Frankfort, KY 40601 | Kevin Dotson, Director, Building Codes Enforcement | PH: 502-573-1795
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| LA | State Fire Marshals Office Manufactured Housing Division 8181 Independence Blvd. Baton Rouge, LA 70809 | Bryan J. Adams, SAA Director/Administrator | PH: (225) 925-4911 or 1(800) 256-5452 FAX: (225) 925-3813 Email: Bryan.Adams2@la.gov |
| Designee: Troxie Snearl | Email: Troxie.Snearl@la.gov | ||
| ME | Maine Manufactured Housing Department of Professional and Financial Regulations 35 State House Station Augusta, ME 04333-0035 | Peter Holmes, Executive Director | PH: (207) 624-8618 Direct: (207) 624-8678 FAX: (207) 624-8637 Email: peter.t.holmes@maine.gov |
| MD | Division of Labor and Industry Maryland Department of Labor 10946 Golden West Drive, Suite 160 Hunt Valley, MD 21031 | Rob Emard Director, Building Codes Administration | PH: (410) 767-0548 FAX: (410) 767-2986 Email: rob.emard@maryland.gov |
| Designee: Jun Zhao | Email: jun.zhao@maryland.gov | ||
| MN | Minnesota Department of Labor and Industry Construction Codes and Licensing Division 443 Lafayette Road North St. Paul, MN 55155-4341 | Jason Kelzer, Manufactured Structures Supervisor |
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| Designee: Herman Hauglid | PH: (651) 284-5870 Email: herman.hauglid@state.mn.us | ||
| MS | Robert E. Lee Building 239 N. Lamar Street, Suite 101 Jackson, MS 39201 | Connie Dolan Fire Marshal, State Chief Deputy Manufactured Housing Division State Fire Marshal's Office | Email: firemarshal@mid.state.ms.us |
| Designee: Timothy Fagerburg Compliance Inspector Supervisor | PH: (601) 359-1071 Email: timothy.fagerburg@mid.ms.gov | ||
| MO | Missouri Public Service Commission Manufactured Housing and Modular Units Programs 200 Madison Street, Suite 500 P.O. Box 360 Jefferson City, MO 65102-3254 | David Freeman, Manufactured Housing Program Manager | PH: (800) 819-3180 FAX: (573) 522-2509 Email: david.freeman@psc.mo.gov |
| Designee: David Freeman Manufactured Housing Program Manager | Email: jdavid.freeman@psc.mo.gov | ||
| NE | Housing and Recreational Vehicle Department Nebraska Public Service Commission 1200 "N" Street, 300 The Atrium Lincoln, NE 68508 | Steve Kelso, Director | Email: steven.kelso@nebraska.gov |
| Mailing Address: P.O. Box 94927 Lincoln, NE 68509-4927 | PH: (402) 471-0518 FAX: (402) 471-7709 | ||
| NV | Department of Business and Industry Manufactured Housing Division 1830 College Parkway, Suite 120 Carson City, NV 89706 | Stephen G. Aichroth, Administrator | PH: (775) 684-2950 FAX: (775) 684-2949 Email: steve.aichroth@mhd.state.nv.us |
| Designee: Doug Smith, Deputy Administrator | Phone: (702) 486-5982 Email: Doug.smith@housing.nv.gov | ||
| NH | OPLC Real Estate Commission Board of Manufactured Housing 121 South Fruit Street Concord, NH 03301 | Rick Wisler, Administrator III | PH: 603-271 -0606 FAX: 603-271-6990 Email: ricky.wisler@oplc.nh.gov |
| NM | Regulation and Licensing Department Construction Industries Division and Manufactured Housing Division 5500 San Antonio Drive NE - Suite F Albuquerque, NM 87109 | Clay Bailey, Director | PH: (505) 222-9808 Email: clay.bailey@state.nm.us |
| Designee: Jesus Carrasco | Email: jesus.carrasco@state.nm.us | ||
| NY | New York Department of State Division of Building Standards and Codes One Commerce Plaza 99 Washington Avenue, Suite 1160 Albany, NY 12231-0001 | William E. Sherman Assistant Director for Inspection and Manufactured Housing | PH: (518) 474-4073 FAX: (518) 486-4487 Email: william.sherman@dos.ny.gov |
| NC | Office of the State Fire Marshal Manufactured Building Division 1429 Rock Quarry Road, Ste. 105 Raleigh, NC 27610 | Keisha Hoggard, Program Manager | PH: (919) 647-0053 Email: keisha.hoggard@ncdoi.gov |
| Mailing Address: 1202 Mail Service Center Raleigh, NC 27699-1202 | Designee for Subpart I Issues: Pat Walker, Technical Advisor | PH: (919) 215-0470 Email: pat.walker@ncdoi.gov | |
| ND | North Dakota Department of Commerce Division of Community Services 1600 East Century Avenue, Suite 6 P.O. Box 2057 Bismark, ND 58502-2057 | Maria Effertz, Director | PH: (701) 328-5300 FAX: (701) 328-5320 Email: meffertz@nd.gov |
| OH | Ohio Department of Commerce Division of Industrial Compliance 6606 Tussing Road Reynoldsburg, OH 43068 | Jaqueline T. Williams, Executive Director | PH: (614) 644-2223 FAX: (614) 644-2618 Email: ic@com.state.oh.us |
| OK | Oklahoma Used Motor Vehicle and Parts Commission 2401 NW 23rd Street, Suite 57 Oklahoma City, OK 73107 | John W. Maile | PH: (405) 521-3600 FAX: (405) 521-3604 Email: john.w.maile@umvpc.ok.gov |
| OR | Oregon Building Codes Division Department of Consumer and Business Services Building Codes Division 1535 Edgewater Street, NW Salem, OR 97304-4635 | Alana Cox, Administrator | PH: (503) 378-4133 Email: alana.cox@dcbs.oregon.gov |
| Oregon Building Codes Division 1535 Edgewater Street NW P.O. Box 14470 Salem, OR 97309-0404 | Designee: Mark Campion Policy Analyst SAA/IPIA Coordinator | PH: (503) 779-9937 Email: mark.campion@dcbs.oregon.gov | |
| SC | South Carolina Department of Labor, Licensing, and Regulation 110 Centerview Drive Columbia, SC 29211 | Maggie Smith, Board Executive South Carolina Building Codes Council SC Manufactured Housing Board P.O. Box 11329 Columbia, SC 29211-1329 | PH: (803) 896-4688 FAX: (803) 896-4814 Email: maggie.smith@llr.sc.gov |
| TN | Tennessee Department of Commerce and Insurance Division of Fire Prevention 500 James Robertson Parkway 10th Floor, Davy Crockett Tower Nashville, TN 37243 | James (Jim) Hightower, Director Manufactured Housing and Modular Building Section Tennessee State Fire Marshal's Office | PH: (615) 253-5317 FAX: (615) 741-9388 Email: jim.hightower@tn.gov |
| Designee: Danny Isleyen, IPIA/SAA Program Manager | PH: (629) 259-0280 Email: danny.isleyen@tn.gov | ||
| TX | George H.W. Bush State Office Building 1801 N Congress Ave., Suite 11.400 Austin, TX 78701 | Jim R. Hicks, Executive Director Manufactured Housing Division TX Department of Housing and Community Affairs | PH: (512) 475-3589 FAX: (512) 936-9635 Email: james.hicks@tdhca.texas.gov |
| Mailing Address: P.O. Box 12489 Austin, TX 78711-2489 | Designee: Cindy Bocz, Manager | PH: (512) 475-2884 FAX: (512) 463-7951 Email: cindy.bocz@tdhca.texas.gov | |
| UT | State of Utah Div. of Occupational and Professional Licensing P.O. Box 146741 160 E. 300 South Salt Lake City, UT 84111-6741 | Stephen Duncombe, Bureau Manager | PH: (801) 530-6720 FAX: (801) 530-6511 Email: sduncombe@utah.gov |
| Alternate: Sharon Smalley, Board Secretary | PH: (801) 530-6163 Email: ssmalley@utah.gov | ||
| VA | VA Department of Housing and Community Development Main Street Centre 600 East Main Street, Suite 300 Richmond, VA 23219 | Jeff Brown, Director Division of Building and Fire Regulation | PH: (804) 371-7161 FAX: (804) 371-7092 Email: jeff.brown@dhcd.virginia.gov |
| WA | Department of Labor and Industry P.O. Box 44420 Olympia, WA 98504-4420 | Charles Parton FAS Technical Specialist SAA/IPIA Administrator Installer Certification | PH: (509) 454-3785 Email: pacs235@lni.wa.gov |
| WV | Division of Labor 1900 Kanawha Boulevard, East State Capitol Complex - Building 3, Room 200 Charleston, WV 25305 | Mitchell E. Woodrum, Commissioner | PH: 304-558-7890 FAX: 304-558-2447 Email: MHBoard@wv.gov |
| WI | Wisconsin Department of Safety and Professional Services 4822 Madison Yards Way P.O. Box 7302 Madison, WI 53705 | Branden Piper Division of Industry Services Administrator | PH: (608) 267-9420 FAX: (608) 267-9723 Email: branden.piper@wisconsin.gov |
| Designee: Kirk Ruetten, Section Chief | PH: (920) 492-6505 Email: kirk.ruetten1@wisconsin.gov |