How and Where to File An Installation Complaint
Find Your State Contact
To find the Manufactured Home Installation Program contact for your state, click on your state's abbreviation. If your state does not have its own installation program, you may contact HUD's Office of Manufactured Housing Programs.
AL | AZ | AR | CA | CO | DE | FL | GA | ID | IN | IA | KS | KY | LA | ME | MN | MO | MS | NV | NH | NM | NY | NC | ND | OH | OK | OR | SC | TN | TX | UT | VA | WA | WV | WI
These states are handled by HUD’s Office of Manufactured Housing Programs
AK | CT | HI | IL | MD | MA | MI | MT | NE | NJ | PA | RI | SD | VT | WY
| State | Address | Contact | Phone/Fax/Email |
| HUD | U.S. Department of Housing and Urban Development 451 Seventh Street, SW, Room 9170 Washington, DC 20410-8000 | OFFICE OF MANUFACTURED HOUSING PROGRAMS | PH: (202) 708-6423 or (800) 927-2891 FAX: (202) 708-4213 Email: [email protected] |
| AL | Alabama Manufactured Housing Commission 350 South Decatur Street Montgomery, AL 36104-4306 | Steve Pinckard, Administrator | PH: (334) 242-1418 FAX: (334) 240-3178 Email: [email protected] |
| AZ | Arizona Department of Housing Office of Manufactured Housing 1110 West Washington, Suite 280 Phoenix, AZ 85007-2957 | Tara Brunetti, Assistant Deputy Director | PH: (602) 771-1035 FAX: (602) 771-1002 Email: [email protected] |
| AR | Arkansas Manufactured Home Commission 900 West Capitol Avenue, Suite 400 Little Rock, AR 72201 | Aaron Howard, ASQ CQA Director | PH: (501) 324-9032 FAX: (501) 683-3638 Email: [email protected] |
| CA | Department of Housing and Community Development Program Mailing Address: | Suraj Dutta, Codes and Standards Administrator | PH: (209) 628-3876 Email: [email protected] |
| CO | Office of Regulatory Oversight Department of Local Affairs, Division of Housing 1313 Sherman Street, #321 Denver, CO 80203-2244 | Samuel W. Albrecht, Director | PH: (303) 864-7838 FAX: (303) 864-7857 Email: [email protected] |
| DE | Department of State Division of Professional Regulation Delaware Manufactured Home Installation Board 861 Silver Lake Blvd., Suite 203 Dover, DE 19904 | Shauna Slaughter, Director Designee: Maya Echols | PH: (302) 744-4500 |
| FL | Operations Services Manager Department of Highway Safety and Motor Vehicles Division of Motorist Services Manufactured Housing Section 318 S.E. 25th Ave. Ocala, FL 34431 | Tomy Houseworth | PH: (352) 512-6799 Email: [email protected] |
| Ocala Field Supervisor, IPIA Program Manufactured Housing Section 318 SE 25th Avenue Ocala, FL 34431 | Designees: Bobbie Wilson | PH: (352) 512-6793 Fax: (352) 732-1459 Email: [email protected] | |
| Tampa Field Supervisor IPIA, SAA, Installation Programs Manufactured Housing Section 5701 E Hillsborough Avenue Suite 2228 Tampa, FL 33610 | Ellen Saint Vil | PH: (813) 302-5036 Fax: (813) 612-7131 Email: [email protected] | |
| GA | Manufactured Housing Division State Fire Marshal's Office #2 Martin Luther King Jr. Drive, #920 West Tower Atlanta, GA 30334 | Keith Shadix Director | PH: (404) 656-9498 Email: [email protected] |
| ID | State of Idaho Division of Occupational and Professional Licenses 11341 W. Chinden Blvd. Boise, ID 83714 | Mike Davis Inspector/Advisor, Idaho SAA/IPIA Coordinator | PH: (208) 332-7132 FAX: (208) 855-2164 Email: [email protected] |
| KY | Department of Housing, Building, and Construction Manufactured Housing Division 101 Sea Hero Road, Suite 100 Frankfort, KY 40601 | Kevin Dotson, Director, Building Codes Enforcement | PH: (502) 573-1795 FAX: (502) 573-1059 Email: [email protected] |
| IN | Indiana Professional Licensing Agency Indiana Real Estate Commission Real Estate Appraiser Licensure and Certification Board Home Inspectors Licensing Board Manufactured Home Installer Licensing Board Indiana Auctioneer Commission 402 W. Washington Street, Room W072 Indianapolis, IN 46204 | Deanna Alexander, Director | PH: (317) 234-3009 FAX: (317) 233-4236 Email: [email protected] Website |
| IA | Manufactured Housing Coordinator State Fire Marshal's Division 215 E. 7th Street Des Moines, IA 50319-0047 | PH: (515) 725-6157 FAX: (515) 725-6140 | |
| KS | Kansas Housing Resources Corporation 611 S. Kansas Avenue, Suite 300 Topeka, KS 66603-3812 | Randy Holm, Program Manager | PH: (785) 217-2062 FAX: (785) 232-8084 Email: [email protected] |
| Designee: Ryan Vincent Deputy Director/General Counsel | PH: (785) 217-2001 FAX: (785) 232-8084 Email: [email protected] | ||
| KY | Department of Housing, Building, and Construction Manufactured Housing Division 101 Sea Hero Road, Suite 100 Frankfort, KY 40601 | Kevin Dotson, Director, Building Codes Enforcement | PH: (502) 573-1795
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| LA | State Fire Marshals Office Manufactured Housing Division 8181 Independence Blvd. Baton Rouge, LA 70809 | Bryan J. Adams, SAA Director/Administrator | PH: (225) 925-4911 or (800) 256-5452 FAX: (225) 925-3813 Email: [email protected] |
| Designee: Troxie Snearl | Email: [email protected] | ||
| ME | Office of Professional & Occupational Regulation 35 State House Station Augusta, ME 04333-0035 | Ryan Chandler, Acting Executive Director | PH: (207) 624-8618 Direct: (207) 215-8618 Email: [email protected] |
| MD | Division of Labor and Industry Maryland Department of Labor 10946 Golden West Drive, Suite 160 Hunt Valley, MD 21031 | Rob Emard Director, Building Codes Administration | PH: (410) 767-0548 FAX: (410) 767-2986 Email: [email protected] |
| Designee: Jun Zhao | Email: [email protected] | ||
| MN | Minnesota Department of Labor and Industry Construction Codes and Licensing Division 443 Lafayette Road North St. Paul, MN 55155-4341 | Jason Kelzer, Manufactured Structures Supervisor | Email: [email protected] |
| Designee: Herman Hauglid | PH: (651) 284-5870 Email: [email protected] | ||
| MS | Robert E. Lee Building 239 N. Lamar Street, Suite 101 Jackson, MS 39201 | Connie Dolan Fire Marshal, State Chief Deputy Manufactured Housing Division State Fire Marshal's Office | Email: [email protected] |
| Designee: Timothy Fagerburg Compliance Inspector Supervisor | PH: (601) 359-1071 Email: [email protected] | ||
| MO | Missouri Public Service Commission Manufactured Housing and Modular Units Programs 200 Madison Street, Suite 500 P.O. Box 360 Jefferson City, MO 65102-3254 | David Freeman, Manufactured Housing Program Manager | PH: (800) 819-3180 FAX: (573) 522-2509 Email: [email protected] |
| Designee: David Freeman Manufactured Housing Program Manager | Email: [email protected] | ||
| NE | Housing and Recreational Vehicle Department Nebraska Public Service Commission 1200 "N" Street, 300 The Atrium Lincoln, NE 68508 | Steve Kelso, Director | Email: [email protected] |
| Mailing Address: P.O. Box 94927 Lincoln, NE 68509-4927 | PH: (402) 471-0518 FAX: (402) 471-7709 | ||
| NV | Department of Business and Industry Manufactured Housing Division 1830 College Parkway, Suite 120 Carson City, NV 89706 | Stephen G. Aichroth, Administrator | PH: (775) 684-2950 FAX: (775) 684-2949 Email: [email protected] |
| Designee: Doug Smith, Deputy Administrator | Phone: (702) 486-5982 Email: [email protected] | ||
| NH | New Hampshire Office of Professional Licensure and Certification / Installation Standards Board 7 Eagle Square Concord, NH 03301 | Jeremy Munroe, Hearings Clerk | PH: (603) 271 -2152 FAX: (603) 271-6990 Email: [email protected] Website: https://www.oplc.nh.gov/alternative-dispute-resolution |
| NM | Regulation and Licensing Department Construction Industries Division and Manufactured Housing Division 5500 San Antonio Drive NE - Suite F Albuquerque, NM 87109 | Clay Bailey, Director | PH: (505) 222-9808 Email: [email protected] |
| Designee: Jesus Carrasco | Email: [email protected] | ||
| NY | New York Department of State Division of Building Standards and Codes One Commerce Plaza 99 Washington Avenue, Suite 1160 Albany, NY 12231-0001 | William E. Sherman Assistant Director for Inspection and Manufactured Housing | PH: (518) 474-4073 FAX: (518) 486-4487 Email: [email protected] |
| NC | Office of the State Fire Marshal Manufactured Building Division 1429 Rock Quarry Road, Ste. 105 Raleigh, NC 27610 | Keisha Hoggard, Program Manager | PH: (919) 647-0053 Email: [email protected] |
| Mailing Address: 1202 Mail Service Center Raleigh, NC 27699-1202 | Designee for Subpart I Issues: Pat Walker, Technical Advisor | PH: (919) 215-0470 Email: [email protected] | |
| ND | North Dakota Department of Commerce Division of Community Services 1600 East Century Avenue, Suite 6 P.O. Box 2057 Bismark, ND 58502-2057 | Maria Effertz, Director | PH: (701) 328-5300 FAX: (701) 328-5320 Email: [email protected] |
| OH | Ohio Department of Commerce Division of Industrial Compliance 6606 Tussing Road Reynoldsburg, OH 43068 | Jaqueline T. Williams, Executive Director | PH: (614) 644-2223 FAX: (614) 644-2618 Email: [email protected] |
| OK | Oklahoma Used Motor Vehicle, Dismantler, and Manufactured Housing Commission 421 NW 13th Street, Suite 330 Oklahoma City, OK 73107 | Brian Wilson, Executive Director | PH: (405) 521-3600 FAX: (405) 521-3604 Email: Brian.Wilson@[email protected] Website: https://okus-oumvdmhc.ongovcore.com/public/file-complaint |
| OR | Oregon Building Codes Division Department of Consumer and Business Services Building Codes Division 1535 Edgewater Street, NW Salem, OR 97304-4635 | Alana Cox, Administrator | PH: (503) 378-4133 Email: [email protected] |
| Oregon Building Codes Division 1535 Edgewater Street NW P.O. Box 14470 Salem, OR 97309-0404 | Designee: Mark Campion Policy Analyst SAA/IPIA Coordinator | PH: (503) 779-9937 Email: [email protected] | |
| SC | South Carolina Department of Labor, Licensing, and Regulation 110 Centerview Drive Columbia, SC 29211 | Maggie Smith, Board Executive South Carolina Building Codes Council SC Manufactured Housing Board P.O. Box 11329 Columbia, SC 29211-1329 | PH: (803) 896-4688 FAX: (803) 896-4814 Email: [email protected] |
| TN | Tennessee Department of Commerce and Insurance Division of Fire Prevention 500 James Robertson Parkway 10th Floor, Davy Crockett Tower Nashville, TN 37243 | James (Jim) Hightower, Director Manufactured Housing and Modular Building Section Tennessee State Fire Marshal's Office | PH: (615) 253-5317 FAX: (615) 741-9388 Email: [email protected] |
| Designee: Danny Isleyen, IPIA/SAA Program Manager | PH: (629) 259-0280 Email: [email protected] | ||
| TX | George H.W. Bush State Office Building 1801 N Congress Ave., Suite 11.400 Austin, TX 78701 | Jim R. Hicks, Executive Director Manufactured Housing Division TX Department of Housing and Community Affairs | PH: (512) 475-3589 FAX: (512) 936-9635 Email: [email protected] |
| Mailing Address: P.O. Box 12489 Austin, TX 78711-2489 | Designee: Cindy Bocz, Manager | PH: (512) 475-2884 FAX: (512) 463-7951 Email: [email protected] | |
| UT | State of Utah Div. of Occupational and Professional Licensing P.O. Box 146741 160 E. 300 South Salt Lake City, UT 84111-6741 | Stephen Duncombe, Bureau Manager | PH: (801) 530-6720 FAX: (801) 530-6511 Email: [email protected] |
| Alternate: Sharon Smalley, Board Secretary | PH: (801) 530-6163 Email: [email protected] | ||
| VA | VA Department of Housing and Community Development Main Street Centre 600 East Main Street, Suite 300 Richmond, VA 23219 | Florin Moldovan, Director State Building Codes Office | PH: (804) 441-4538 FAX: (804) 371-7092 Email: [email protected] |
| WA | Department of Labor and Industry P.O. Box 44420 Olympia, WA 98504-4420 | Charles Parton FAS Technical Specialist SAA/IPIA Administrator Installer Certification | PH: (509) 454-3785 Email: [email protected] |
| WV | Division of Labor 1900 Kanawha Boulevard, East State Capitol Complex - Building 3, Room 200 Charleston, WV 25305 | Mitchell E. Woodrum, Commissioner | PH: (304) 558-7890 FAX: (304) 558-2447 Email: [email protected] |
| WI | Wisconsin Department of Safety and Professional Services 4822 Madison Yards Way P.O. Box 7302 Madison, WI 53705 | Branden Piper Division of Industry Services Administrator | PH: (608) 267-9420 FAX: (608) 267-9723 Email: [email protected] |
| Designee: Kirk Ruetten, Section Chief | PH: (920) 492-6505 Email: [email protected] |