Welcome to the HUD Direct Distribution Center
The Direct Distribution Center provides essential support to the public, HUD clients and employees navigating the complex landscape of HUD programs and policies. As a centralized source, the center offers comprehensive information and guidance to customers nationwide while actively assisting clients in understanding HUD services, connecting them with local, state, and federal offices that specialize in HUD programs. Our mission is to empower individuals with knowledge and resources needed to access affordable housing opportunities and achieve sustainable homeownership.
The Direct Distribution Center provides the following materials:
- Publications
- Handbooks and Policies
- Forms
- Posters, Pamphlets, and Signs
- Mortgagee letters
- Ethics letters
- Title 1 letters
- Labor Relations letters
- And much more!
Most items can be viewed online at HUDUser, HUDCLIPS, and HUDExchange; and available to download 24 hours per day. Some items must be mailed and will arrive in 7 to 10 business days.
HUD has many online systems available for its business partners and citizens. Review our systems matrix with information for different audience groups.
For all Direct Distribution Center requests, HUD outreach material orders, or other inquiries, please contact us at (800) 767-7468 or by email, Monday through Friday, between the hours of 8:00 a.m. and 4:30 p.m. ET.
The Direct Distribution Center is committed to providing fast, courteous, and quality customer service!