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National Servicing Center


The goal of HUD's National Servicing Center (NSC) is to work with FHA homeowners and their lenders to avoid foreclosure. NSC staff also provides direction and training to mortgage lenders and Housing Counseling Agencies, who are then better able to provide assistance to homeowners.

Requests for Partial Claim Payoffs and Subordinations:
SMART Integrated Portal

For questions related to partial claim information, call or email:
Secretary-Held Servicing Contractor: (877) 622-8525
Payoff Requests: PCPayoffs@hud.gov
Subordination Requests: PCSubordinations@hud.gov
Release Requests: PCReleases@hud.gov

For Partial Claims being paid off with Federal Homeowner Assistance Funds (HAF):  HAFPCPayoffs@hud.gov

All NSC general mail:
U.S. Department of Housing and Urban Development
National Servicing Center
301 NW 6th Street, Suite 200
Oklahoma City, OK 73102
Phone: (877) 622-8525

Home Equity Conversion Mortgage (HECM) Borrowers:
U.S. Department of Housing and Urban Development
National Servicing Center
110 West 7th Street, Suite 1110
Tulsa, OK 74119
Phone: (877) 622-8525
Fax: (918) 292-8984
Email: hecm.servicing@novadconsulting.com

Other Helpful Links and Email Information:

Requests for Extensions and Variances:
https://evars.hudnsc.org

Questions related to Extensions and Variances:
extension_requests@hud.gov

Training Issues:
eclass@hud.gov

TRS, Data, SFDMS Reporting:
sfdatarequests@hud.gov

 

Online Answers 24/7

Click here to access the online FAQ site.

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