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Loan Review System

The Federal Housing Administration (FHA) must manage a variety of risks in operating its Single Family Housing insurance programs. In carrying out its responsibilities as established by the National Housing Act, FHA reviews various aspects of Title II forward and reverse mortgage loans.

The Loan Review System (LRS) is the electronic platform for FHA's quality assurance review processes, including:  

 

Functions and Features

 

User Roles

Lenders use LRS to interact with FHA on the majority of Title II Single Family quality assurance processes. All users access LRS through FHA Connection (FHAC) via the "Loan Review System" link on FHAC's Single Family FHA Business Areas screen.  For any FHAC user ID that requires access to LRS, the organization's FHAC Application Coordinator must grant specific LRS authorizations in the "Loan Review System" section of the FHAC ID Administration screen.  For more information on registering new users in FHAC, please reference the online FHA Connection Guide. 

LRS has three user roles that may be assigned to users, each with different access levels and authority to perform specific functions:

  • Read Only: Provides access to the Active Reviews, Completed Reviews, and Reports menu items. Users with this role can view detailed review results, but they cannot edit or submit responses, upload documents, manage binder requests or create self-reports.
  • Response Submission: Provides access to the Active Reviews, Binder Request, Create Self-Report, Completed Reviews, and Reports menu items. Users with this role can view detailed review results, edit and submit responses to review findings, upload documents, and/or create self-reports.
  • Indemnification Submission: Provides access to all functions included in the Response Submission role, and allows the user to electronically sign and submit indemnification agreements in response to unacceptable findings. Users with this role must have the authority to legally bind the institution. 

Other Important User Roles

Onboarding to LRS requires lenders to perform certain functions in other FHA systems:

  • Designate or update the Administrative Contact in the Lender Electronic Assessment Portal (LEAP).  Each lender's designated Administrative Contact, as recorded in LEAP, will be the individual that receives daily email notifications summarizing any new LRS response requests.
  • Assign or update FHAC user IDs through the FHAC Application Coordinator. Users will be able to access FHAC within one day of the FHAC Application Coordinator assigning or reactivating an FHAC user ID.

 

 

LRS Policy and Information
Quality Assurance Webinars

Take advantage of FHA's online webinar offerings to stay up-to-date on quarterly quality assurance results, most common findings, and additional guidance for lenders related to quality assurance processes.

Additional Resources  

LRS User Manual

 
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