About the Office of Residential Care Facilities
The Office of Residential Care Facilities administers the Section 232 loan program. Section 232 is an FHA loan product that provides mortgage insurance for residential care facilities. Nursing homes, assisted living facilities, and board and care are all examples of this type of housing (a project may include more than one type).
Section 232 may be used to finance the purchase, refinance, new construction, or substantial rehabilitation of a project. A combination of these uses is acceptable - e.g. refinance of a nursing home coupled with new construction of an assisted living facility.
The program was re-engineered in 2008 to provide exceptional customer service, reduce processing time, and streamline operations to reduce risk to the FHA fund.
The Office of Residential Care Facilities is led by an Office Director, Roger Lewis, and three division directors.
Asset Management – Philip Head, Director
Monitoring of Section 232 Assets includes reviewing state inspection surveys, analyzing Mortgagor FASS submissions and lessee/operator financial submissions, reviewing PASS physical inspections and monitoring Centers for Medicare and Medicaid Service (CMS) ratings.
The Asset Management Division is organized into Loan Management Branches led by Angela Collier, Edward Chlystek and Rita Dockery and a Risk Mitigation Branch led by Tim Coon.
Policy, Risk Analysis and Lender Relations Division – John Hartung, Director
Production Division –Tim Gruenes, Director
The Production Division is further separated into teams led by Terry Bessette, Susan Gosselin, Wayne Harris and Rachel Coleman .