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Important Information Regarding Continuation of Business Operations Related to COVID-19

As it relates to COVID-19 (Coronavirus), the Federal Housing Administration (FHA) wants to assure its mortgagees and other interested stakeholders of its continued business operations in this evolving environment, should some or all its offices be required to close. This Question and Answer (Q&A) document has been prepared to address and provide answers to stakeholder questions regarding the continuity of FHA's business operations and any possible impacts. This Q&A will be revised as needed. Stakeholders are advised to regularly access this document for updates.

FHA Single Family Housing COVID-19 Q&A

Interagency COVID-19 Forbearance Fact Sheet for Servicers NEW

 

FHA Catalyst

The platform provides enhanced digital solutions for stakeholders conducting business with FHA.

FHA Catalyst: Case Binder Module User Guide
FHA Catalyst: Case Binder Module Q&A
FHA Catalyst: Case Binder Module Pre-recorded Webinar
FHA Catalyst: Claims Module - Single Submission Pre-recorded Webinar

 

Daily Announcements

Information in English and Spanish for FHA-insured homeowners living in disaster areas.

On May 20, FHA INFO 20-33 announced that FHA published a 30-Day Notice of Proposed Information Collection: Application for FHA-Insured Mortgages (Loan-Level Certifications) in the Federal Register (Docket No. FR-7024-N-22); and shared a video message from FHA Commissioner Brian Montgomery to homeowners with FHA-insured mortgages experiencing financial hardships caused by the COVID-19 emergency.

On May 14, FHA INFO 20-32 announced that FHA published Mortgagee Letters (ML) 2020-13, Extension of Foreclosure and Eviction Moratorium and New Reporting Requirements Related to CARES Act Loss Mitigation Options, and ML 2020-14, Extension of the Effective Date of Re-verification of Employment and Exterior-Only and Desktop-Only Appraisal Scope of Work Options; and the availability of a new COVID-19 consumer website.

On April 28, FHA INFO 20-29 announced the availability of a new COVID-19 related Default Reason Code in the Single Family Default Monitoring System (SFDMS) to ensure loss mitigation actions are accurately recorded. 

 

Mortgage Payment Relief for Homeowners

Interagency COVID-19 Forbearance Fact Sheet for Consumers NEW

Online Answers 24/7

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