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REAC Property and Unit Inspections

HUD conducts physical inspections based on set standards to make sure your housing is decent, safe, and sanitary.

REAC Property and Unit Inspections

HUD conducts physical inspections based on set standards to make sure your housing is decent, safe, and sanitary.

 
Warning

Inspections have resumed after a temporary pause due to the COVID-19 pandemic

Real Estate Assessment Center (REAC) physical inspections increased in June. NSPIRE demonstration inspections began September 2021. The Property and Unit Inspections flyer (PDF) provides more details for residents. The flyer is also available in 19 languages.

 
 

Residents

If you live in public housing, a HUD-funded property, or are a voucher recipient (Section 8), learn about inspections, how to report housing issues, and where to get help. Also, find out what has changed because of COVID-19.

 

 

Housing professionals

HUD collaborates with public housing agencies, property agent/owners, lenders, inspectors, and other partners to complete Real Estate Assessment Center (REAC) inspections.

 
Housing professionals

 

Online secure systems

Reset your password. Need access to secure systems? Register online.

More about HUD’s online systems >

 

Inspections updates and notices

All PIH Notices >

All Inspector Notices >

Inspectors

  • Inspector training: Information and training for those interested in becoming certified to conduct public and multifamily housing inspections.
  • Exigent health and safety: Health and safety updates, reporting features, and forms.
 

 

Affordable housing and inspection standards

HUD helps make homes affordable through several rental assistance programs. HUD inspects these properties based on federal inspections standards set by HUD’s Real Estate Assessment Center (REAC).

Public and multifamily housing

Public housing and multifamily housing properties are inspected every 1 to 3 years. How often they are inspected is based on their previous inspection score. Properties that score well are inspected less often.

NSPIRE inspections >

Public housing inspection scores >

Multifamily housing inspection scores >

 

Housing choice vouchers

The housing choice voucher program allows families to choose their housing based on certain criteria. Once a family finds a home, the unit must be inspected before they can rent the property. Afterwards, inspections occur every 1 to 2 years.

Housing Quality Standards (HQS) inspections >

 

National Standards for the Physical Inspection of Real Estate (NSPIRE) Demonstration

HUD is testing new inspection standards and processes. The new NSPIRE standards increase the focus on resident homes (units). They also place more emphasis on hazards such as lead-based paint and mold. Public housing agencies and property owners and agents volunteer to participate in the demonstration. HUD welcomes feedback on all aspects of the standards before they are finalized.

NSPIRE Demonstration >

 

 

Get help and contact us

Residents

Public housing, housing choice vouchers, and other HUD-assisted housing

Customer Service Center
1-800-955-2232
Monday – Friday (except for federal holidays)
9:00 a.m. – 5:00 p.m. EST

Multifamily properties

Project-Based Contract Administrator (PBCA)
PBCAs are contracted (or hired) by HUD to make sure property owners are following HUD’s rules and guidance. You can contact your PBCA with questions, concerns, and issues.

PBCA contact information by state or territory:

Select your state to find your local PBCA.

Alabama

Navigate Affordable Housing Partners, Inc. (Alabama)
500 Office Park Drive
Suite 300
Birmingham, AL 35223
888-466-5572

1827 1st Avenue, North
Suite 100
Birmingham, AL 35203
888-466-5572

Arkansas

Southwest Housing Compliance Corporation
1124 South IH 35
Austin, TX 78704
888-842-4484

Arizona

Arizona Department of Housing
1110 W. Washington Street
Suite 280
Phoenix, AZ 85007
866-890-0177

California

Los Angeles LOMOD Corporation
515 Columbia Avenue
3rd Floor
Los Angeles, CA 90017
877-240-4904

California Affordable Housing Initiatives, Inc. (CAHI)
505 14th street
Suite 940
Oakland, CA 94612-1406
800-982-5221

Colorado

Colorado Housing and Finance Authority
1981 Blake Street
Denver, CO 80202-1272
303-297-7442

Connecticut

Navigate Affordable Housing Partners, Inc.
1827 1st Avenue North
Suite 100
Birmingham, AL 35203
888-466-5572

District of Columbia

Assisted Housing Services Corporation
20000 Polaris Parkway
Suite 110
Columbus, OH 43240
800-982-5219

Assisted Housing Services Corporation
880 East 11th Avenue
Columbus, OH 43211-2771
800-982-5219

Delaware

Delaware State Housing Authority
26 The Green
Dover, DE 19901
888-363-8808

Delaware State Housing Authority
18 The Green
Dover, DE 19901
888-363-8808

Florida

North Tampa Housing Development Corporation, Inc.
4300 West Cypress St.
Suite 970
Tampa, FL 33607
800-982-5232

Goergia

National Housing Compliance
1975 Lakeside Parkway
Suite 310
Tucker, GA 30084
888-530-8266

Hawaii

Hawaii Public Housing Authority
1002 N. School Street
Honolulu, HI 96813
866-591-6218

Illinois

Georgia HAP Administrators, Inc.
1875 Lakeside Parkway
Suite 310
Tucker, GA 30084
888-530-8266

Iowa

Iowa Finance Authority
1963 Bell Avenue
Suite 200
Des Moines, IA 50315
800-432-7230

Idaho

Idaho Housing & Finance Association
565 West Myrtle
P.O. Box 7899
Boise, ID 83707-1899
855-505-4700

Indiana

Indiana Housing & Community Development Authority
30 South Meridian St.
Suite 1000
Indianapolis, IN 46204
317-656-8808

Kansas

Kansas Housing Resources Corporation
611 South Kansas Avenue
Suite 300
Topeka, KS 66603-3803
800-752-4422

Kentucky

Kentucky Housing Corporation
1231 Louisville Road
Frankfort, KY 40601-6191
844-797-5078

Louisiana

Louisiana Housing Corporation
2415 Quail Drive
Baton Rouge, LA 70808
888-454-2001

Massachusetts

Massachusetts Housing Finance Agency
One Beacon Street
Boston, MA 02108
800-452-4668

Maryland

Maryland Department of Housing & Community Development
7800 Harkins Road
Lanham, MD 20706
877-863-9583

Maine

Maine State Housing Authority
353 Water Street
Augusta, ME 04330-4633
800-452-4668

Michigan

Michigan State Housing Development Authority
735 East Michigan Avenue
P.O. Box 30044
Lansing, MI 48909
844-674-3224

Minnesota

Minnesota Housing Finance Agency
400 Wabasha Street North
Suite 400
St Paul, MN 55102
800-657-3769

Mississippi

Navigate Affordable Housing Partners, Inc.
500 Office Park Drive
Suite 300
Birmingham, AL 35223
888-466-5572

Missouri

Missouri Housing Development Commission
4625 Lindell
Suite 300
St. Louis, MO 63108-3729
866-605-7467

Montana

Montana Department of Housing
301 South Park Avenue
P.O. Box 200548
Helena, MT 59620-0548
800-761-6264

North Carolina

North Carolina Housing Finance Agency
3508 Bush Street
Raleigh, NC 27609-7509
866-318-0808

North Dakota

North Dakota Housing Finance Agency
P.O. Box 1535
Bismarck, ND 58502-1535
800-292-8621

Nebraska

Housing Authority of the City of Bremerton (Nebraska)
345 6th Street, Suite 200
Bremerton, WA 98337-1860
877-792-9175

New Hampshire

New Hampshire Housing Finance Authority
32 Constitution Drive
Bedford, NH 03110
800-640-7239

New Jersey

New Jersey Housing and Mortgage Finance Agency
637 South Clinton Avenue
P.O. Box 18550
Trenton, NJ 08650-2085
800-654-6873

New Mexico

New Mexico Mortgage Finance Authority
344 Fourth Street SW
Albuquerque, NM 87102
800-657-9647

Nevada

Washoe Affordable Housing Corporation
1525 East Ninth Street
Reno, NV 89512-3012
888-202-9036

New York

New York State Housing Trust Fund Corporation
Hampton Plaza
38-40 State Street
Albany, NY 12207
866-641-7901

Ohio

Columbus Metropolitan Housing Authority (Ohio)
2000 Polaris Parkway
Suite 201
Columbus, OH 43240
877-506-3552

Columbus Metropolitan Housing Authority dba Assisted Housing Services Corporation
880 East 11th Street
Columbus, OH 43211-2771
877-506-3552

Oklahoma

Oklahoma Housing Finance Agency
100 N.W. 63rd Street
Suite 200
Oklahoma City, OK 73126
800-436-1347

Oklahoma Housing Finance Agency
2054 N.W. 63rd Street, Suite 140
Oklahoma City, OK 73126
800-436-1347

Oregon

Oregon Housing & Community Services
725 Summer Street NE, Suite B
Salem, OR 97301-1266
800-453-5511

Pennsylvania

Pennsylvania Housing Finance Agency
211 North Front Street
P.O. Box 8029
Harrisburg, PA 17105
877-253-7709

Puerto Rico

Puerto Rico Housing Finance Corporation
PO Box 71361
San Juan, PR 00936-8461
787-765-7577

Rhode Island

Rhode Island Housing & Mortgage Finance
44 Washington Street
Providence, RI 02903-1721
800-427-5560

South Carolina

South Carolina State Housing Finance & Development Authority
300-C Outlet Pointe Boulevard
Columbia, SC 29210
800-540-4241

South Dakota

South Dakota Housing Development Authority
PO Box 1237
Pierre, SD 57501-1237
800-540-4241

Tennessee

Tennessee Housing Development Agency
502 Deaderick Street
3rd Floor
Nashville, TN 37243-0900
800-314-9320

Texas

Southwest Housing Compliance Corporation
1124 South IH 35
Austin, TX 78704
888-842-4484

Utah

Norm Dicks Government Center
345 6th Street
Suite 200
Bremerton, WA 98337
877-792-9175

Vermont

Vermont State Housing Authority
One Prospect Street
Montpelier, VT 05602-3556
855-243-4100

Virginia

Navigate Affordable Housing Partners, Inc.
1827 1st Avenue North
Suite 100
Birmingham, AL 35203
888-466-5572

Wisconsin

Wisconsin Housing & Economic Development Authority
201 West Washington Avenue, Suite 700
P.O. Box 1728
Madison, WI 53701-1728
800-943-9430

West Virginia

West Virginia Housing Development Fund
814 Virginia Street East
Charleston, WV 25301
888-334-6065

Housing Development Fund
5710 MacCorkle Avenue SE
Charleston, WV 25304
800-933-9843

Wyoming

Cheyenne Housing Authority
3304 Sheridan Street
Cheyenne, WY 82009
866-628-7222

 

Or contact your multifamily regional center or local office.

 

 

Housing professionals

Providers, lenders, inspectors, agent/owners, and other HUD partners

Technical Assistance Center (TAC)
1-888-245-4860
Monday – Friday
7:00 a.m. – 8:30 p.m. EST

Inspector Administration
REAC_Inspector_admin@hud.gov

Subscribe to a mailing list

NSPIRE mailing list: Learn the latest news about the NSPIRE demonstration, standards, upcoming notices, training opportunities, and more.

TAC users mailing list: Receive updates, as well as answers to common questions.

All HUD mailing lists >