Please see the table below to find the best contact to address your needs.
| What issue are your facing? | Where to get help |
| Need affordable rental housing | HUD funds rental assistance so your rent will be more affordable but does not own or operate its own housing.
Contact Pennsylvania Housing Search. https://www.pahousingsearch.com/ Call 1-877-428-8844 or dial 711 for TTY Services. (Your local HUD Field Office can mail you subsidized housing packets) |
| HUD-Approved Housing Counseling | HUD funds and certifies a network of housing counselors to provide you with 1-1 assistance and training on homeownership, rental assistance, finding an apartment, home repair, foreclosure and eviction prevention, and improving credit.
|
| Help with paying rent and utilities | Call 2-1-1 or visit PA DHS ERAP to see if Emergency Rental Assistance is available.
Contact your local Homeless Assistance Program about homelessness prevention. Get help paying bills. Call the LIHEAP Hotline at 1-866-857-7095 or visit PA DHS LIHEAP. If you live in Philadelphia: |
| Eviction Prevention | Seek out legal aid.
Attempt to resolve the issue with your landlord. If you live in Philadelphia, call the Philly Tenant Hotline at 267-443-2500 or visit PhillyTenant.org. Seek rental assistance and contact your county assistance office. |
| Public Housing Issues | Contact your Local Public Housing Agency first.
Contact your local HUD Field Office. |
| Issue with Subsidized Housing | Contact your property management company first.
For additional assistance, contact your local HUD Field Office, or the numbers below
|
| Currently Experiencing Homelessness | Call 2-1-1 statewide or
215-232-1984 and visit here if in Philadelphia. |
| All FHA mortgage inquiries | Contact FHA Resource Center at 1-800-CALL FHA (225-5342) or answers@hud.gov
Contact the National Servicing Center at 877-622-8525 with questions about servicing your loan More specialized resources for FHA loans in rows below. |
| Payoff requests | Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources). |
| FHA Single Family Secretary-held Mortgages including Home Equity Conversion Mortgages | Contact a Secretary-Held Mortgage Servicing Contractor. |
| Non-FHA Foreclosure Prevention | Please contact FHA if you’re at risk of foreclosure with an FHA mortgage
Seek out Pennsylvania Homeowner Assistance Fund (HAF) help and other foreclosure resources. Seek out legal aid. |
| Housing discrimination (based on race, color, national origin, religion, sex, familial status, or disability) | File a complaint online, call toll-free at (800) 669-9777, or email ComplaintsOffice03@hud.gov. |
For additional information about HUD or its programs, contact the HUD office nearest you. In Pennsylvania, offices are located in Philadelphia and Pittsburgh.
Philadelphia Regional Office
The Strawbridge Building
801 Market Street, 12th Floor
Philadelphia, PA 19107
Phone: (215) 656-0500
Email: Customer Service
Fax: (215) 656-3445
TTY: Dial 7-1-1
Office of the Regional Administrator
Robert Ford, Field Office Director
Office Hours: 8:00 a.m. to 4:30 p.m.
Monday through Friday
Pittsburgh Field Office
William Moorhead Federal Building
1000 Liberty Avenue, Suite 1000
Pittsburgh, PA 15222-4004
Phone: (412) 644-6428
Email: Customer Service
Fax: (412) 644-6499
TTY: Dial 7-1-1
Michael Horvath, Field Office Director
Office Hours: 8:00 AM to 4:30 PM
Monday through Friday
![[Pennsylvania Map]](/sites/dfiles/State/images/penn-co-map.jpg "[Pennsylvania Map]")
Across the country, HUD is organized into ten regions, each with an Administrator. Region III is under the leadership of Matthew Heckles, Regional Administrator.
Region III jurisdiction: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia
Contact the Regional Administrator's Office
Invitations and Meeting Requests for the Regional Administrator