How can we help?
Homelessness
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 2-1-1 and contact a homeless service provider in your area.
- Dial 2-1-1. Press 1 for homeless services.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://nc211.org/ and enter your zip code to find the number for your local office. - Contact the North Carolina Continuum of Care Program. This plan provides housing and services to help people who are homeless find stable homes and become independent. The plan also includes steps to end homelessness and keep people from becoming homeless again. Need Homeless Assistance? - HUD Exchange
- Veterans:
Contact the NC medical center near you and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838 - Seniors:
North Carolina Department of Health and Human Services: Aging and Adult Services
The NC Aging Division Information Line: (919) 855-3400 - Persons Experiencing Violence:
- If you are in danger, please call 911. The national domestic violence hotline is 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
Or text “START” to 88788. - Contact North Carolina Coalition Against Domestic Violence
- If you are in danger, please call 911. The national domestic violence hotline is 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
Affordable Places to Live
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Contact your Local Public Housing Authority for information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts in North Carolina or call (800) 955-2232 to find your local Public Housing Authority. - Use the HUD Resource Locator to find affordable housing opportunities near you
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
- Low-Income Housing Tax Credit (LIHTC) Properties
A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by the North Carolina Housing Finance Agency (NCHFA). These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant's income but instead set by the use restriction tied to the unit. Note: LIHTC owners accept Section 8 voucher tenants.
To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.
To get further information on LIHTC properties, contact the NCHFA for more information, dial (919-877-5700). - USDA Rural Development Multifamily Housing
U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.
To search for RD Multifamily Housing Rentals in North Carolina, visit:
USDA Multifamily Housing Program or call 800-292-8293. - Affordable Housing by NC Housing Search - NCHousingSearch.org | North Carolina Apartments | North Carolina Rental Homes
- Local Listings. You are also advised to check your local city and/or county's website for additional affordable housing opportunities.
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
- To apply, contact your local Public Housing Authority.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
- The Davis-Bacon and Related Acts apply to contractors and subcontractors performing on federally funded or assisted contracts in excess of $2,000 for the construction, alteration, or repair (including painting and decorating) of public buildings or public works. Find more information on Davis Bacon Labor Standards.
- Section 3 is a means by which HUD fosters local economic development, neighborhood economic improvement, and individual self-sufficiency. Section 3 is the legal basis for providing jobs for residents and awarding contracts to businesses in areas receiving certain types of HUD financial assistance. Find more information on Section 3.
- Information on the Developing Housing Interest or
- The Community Development Block Grant (CDBG) Program provides annual grants on a formula basis to states, cities, and counties to develop viable urban communities by providing decent housing and a suitable living environment, and by expanding economic opportunities, principally for low- and moderate-income persons. Learn more about the Community Development Block Grant Program
- The Housing Trust Fund (HTF) provides grants to states to produce and preserve affordable housing for extremely low- and very low-income households. States and state-designated entities are eligible grantees for the HTF. HUD allocates HTF funds by formula annually. Learn more about the Housing Trust Fund.
Homeownership
- Learn more about homebuying from HUD's website or the Consumer Financial Protection Bureau
- Speak with a HUD Approved Housing Counselor about becoming a homeowner.
A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Find the answer online
- Email us
- Call toll-free (800) CALL-FHA (800-225-5342)
TTY: Dial 7-1-1 (Not available in all areas)
- Use the HUD NC Home Store to find HUD homes for sale
- Find Information on my FHA loan
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- Repair Your Home with the North Carolina Housing and Finance Agency - NCFHA Home Improvement
- The North Carolina Department of Health and Human Services - Division of Aging and Adult Services offers housing and home improvement services for those 60 years and older. The housing and home services provide minor repairs to homeowners and renters, for more information click here.
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342 - USDA Rural Development local office - housing repair and rehabilitation loans
Don't lose your home! Here is some guidance on default and foreclosure prevention.
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or reach out to North Carolina's HUD Approved Housing Counselor: North Carolina Housing Counseling Network (919) 881-0707
- Explore Homeowner Assistance Fund (HAF)
- Legal Assistance
- Contact a Legal Aid Of North Carolina
- Contact Charlotte Center for Legal Advocacy. They serve residents in Mecklenburg, Gaston, Lincoln, Cabarrus, Iredell, Rowan, Stanly, Union and Catawba Counties.
- Contact Pisgah Legal Services. They serve residents in Western North Carolina. Counties served can be viewed here.
- Contact North Carolina Justice Center, (919) 856-2162.
- HUD Exchange Homeownership
Report Housing Discrimination
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Online
- Call: (800) 440-8091
- By mail:
Mail it to your regional FHEO office at the address on this list.
Contact FHEO | HUD.gov
- Read HUD’s information on Assistance Animals and Fair Housing
- Contact the HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
1. Call: (303) 894-2997
Rent Relief & Eviction Resources
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Seek Legal Assistance or Find The Eviction process in North Carolina
- Review HUD’s Step-by-Step guide for people at risk of eviction
- The Eviction Appeal
- Commonly asked questions
- NC Eviction Prevention Toolkit
- Tenants Rights
- Legal Aid Articles about various eviction issues (overview, Notice to vacate, appealing a magistrate’s judgment for eviction, padlocking.)
- Contact the Legal Aid Office near you here
- Contact the NC Legal Aid for help with evictions, fair housing, and more.
- Contact Charlotte Emergency Housing Assistance. They serve residents in Mecklenburg, Gaston, Lincoln, Cabarrus, Iredell, Rowan, Stanly, Union and Catawba Counties.
- Contact Pisgah Legal Services. They serve residents in Western North Carolina. Counties served can be viewed here. Or contact Pisagh Legal Services at (828) 489-0406 or toll-free at (800) 489-6144.
- If you need emergency rental assistance, the United Way’s 211 service to identify local assistance in your area. The United way can help connect you to faith-based, non-profit, and local government programs that may be of assistance to you. Please call 211 or visit www.nc211.org.
- Speak with a HUD Approved Housing Counselor to help avoid eviction:
A HUD Approved Housing Counseling Agency can offer advice customized to help you prevent eviction. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287. - Rent Relief Resources
- The local resources
- Contact your local government office, find your local Community Service Providers in your area
- Contact the Low-Income Home Energy Assistance Program (LIHEAP) Hotline at (800) 662-7030
- Local resources
- Wake County residents: find out about assistance that may be available at housewake.org.
- Mecklenburg County residents: find out about assistance that may be available at Crisis Assistance Ministry.
- Greensboro residents: find out about assistance that may be available at Greensboro Housing Coalition.
- Wilmington residents: find out about assistance that may be available at Good Shepherd Wilmington Eviction Prevention Project.
- Asheville residents: find out about assistance that may be available at Assistance Programs and www.homewardboundwnc.org.
- Chapel Hill residents: find out about assistance that may be available at gov/HousingAssistance.
- High Point residents: find out about assistance that may be available by calling (336) 883-3111.
- Hickory residents: find out about assistance that may be available at ccmhickory.org.
- Cabarrus County residents: find out about assistance that may be available at Utility assistance program.
- Burlington residents: find out about assistance that may be available at LIEAP
Speak to a Housing Counselor
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved housing counselor near you or call (800) 569-4287, or reach out to North Carolina’s HUD Approved Housing Counselor: NCHC Housing Counseling Network (919) 881-0707
Housing Quality & Improved Living Conditions
- Resident Information
- REAC Real Estate Assessment Center
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- Repair Your Home with the North Carolina Housing and Finance Agency - NCFHA Home Improvement
- The North Carolina Department of Health and Human Services - Division of Aging and Adult Services offers housing and home improvement services for those 60 years and older. The housing and home services provide minor repairs to homeowners and renters, for more information click here.
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342 - USDA Rural Development local office - housing repair and rehabilitation loans
Disaster Resources
- Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
- Reach out to your local Red Cross
- HUD Disaster Resources
- HUD Disaster Line: Call (800) 304-9320 or email recovery@hud.gov
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287 OR, reach out to North Carolina’s HUD Approved Housing Counselor: NCHC Housing Counseling Network (919) 881-0707.
- Contact North Carolina Justice Center, (919) 856-2162.
- Contact a Legal Aid Of North Carolina
- Contact Charlotte Center for Legal Advocacy. They serve residents in Mecklenburg, Gaston, Lincoln, Cabarrus, Iredell, Rowan, Stanly, Union and Catawba Counties.
- Contact Pisgah Legal Services. They serve residents in Western North Carolina. Counties served can be viewed here.
Native American Programs
- Contact my Local ONAP Office
- All ONAP Funding Programs that are available
- Reach out to your local ONAP Staff
- Apply for Tribal HUD VASH
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
Greensboro Field Office
Asheville Building
1500 Pinecroft Road
Suite 401
Greensboro, NC 27407
Phone: (336) 547-4000
TTY: Dial (336) 547-4054
Fax: (336) 547-4138
Office Hours: 8:00 a.m. to 4:30 p.m.
Monday through Thursday
Jon Anderson, Acting Field Office Director
Interested in learning more about what HUD is doing in your community?
⚠ In Distress? Reach Out for Help Now
At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.
If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.
988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:
- Call: 988
- Text: 988
- Chat: 988lifeline.org
Trained counselors are here to listen and help, 24/7.
Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:
- Call: 1-800-799-SAFE (7233)
- Text: "Start" to 88788
- Visit: The National Domestic Violence Hotline
Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- Text: Your ZIP code to 435748
- Visit: SAMHSA's National Helpline
Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?
- Find a Housing Counselor: HUD's Housing Counseling Resources
- Call: 800-569-4287 (or 202-708-1455 for TTY) for multilingual assistance or disaster relief assistance.
- Visit: www.findhelp.org