How can we help?
Homelessness
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 3-1-1 and contact a homeless service provider in your area.
- Dial 3-1-1. Press 2 for homeless services or dial (505)768-2000.
**If you are unable to get a response from 3-1-1 or receive a message that the service is not available from your location, you may go here and enter your zip code to find the number for your local office. - Find Help by Zip Code.
- Contact a homeless service provider
- Search justshelter.org to find community organizations working to preserve affordable housing, prevent eviction & reduce family homelessness
- Contact the New Mexico Human Services Department
Call: 1-800-283-4465 or TTY: 1-855-227-5485 Chat: 24/7 - Chat Here or Text: (505) 370-7130 or Email: NM.Customers@state.nm.us - Veterans:
Contact a VA medical center in New Mexico and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838 - Developmentally Disabled and Persons with Behavioral Health Needs
- Seniors:
New Mexico Aging and Long-Term Services Department
The New Mexico Aging and Long-Term Services Department Information Line: (800) 432-2080. - Persons Experiencing Violence:
New Mexico Domestic Violence Resource CenterNew Mexico Domestic Violence Resource Center: (505) 248-3165 or dvrc@dvrcnm.org.
New Mexico Coalition Against Domestic Violence
New Mexico Coalition Against Domestic Violence: (505) 246-9240 or info@nmcadv.org.
The National Domestic Violence Hotline
The National Domestic Violence Hotline: (800) 799-7233 or TTY (800) 787-3224 or Text “START” to 88788
Affordable Places to Live
HUD supports many organizations that provide housing assistance and/or supportive services to people.
For direct assistance, please refer to the following resources:
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Contact your Local Public Housing Authority to inquire about information about public housing programs (Housing Choice Vouchers HUD Facts, Public Housing).
Find a list of Public Housing Authority contacts in New Mexico or call (800) 955-2232 for help to find your local Public Housing Authority. - Use the HUD Resource Locator to find affordable housing opportunities near you.
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
- Low-Income Housing Tax Credit (LIHTC) Properties
A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by the New Mexico Mortgage Finance Authority. These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant’s income but instead set by the use restriction tied to the unit. Note: LIHTC owners accept Section 8 voucher tenants.
To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.
To get further information on LIHTC properties, contact the New Mexico Mortgage Finance Authority for more information,
Click here for the link to their Resources & LIHTC Housing-Directory or dial: Phone numbers- (505) 843-6880 (800) 444-6880 (Toll free in New Mexico)
TTY/Voice 711, or if no answer: 1-800-659-8331 (English) 1-800-327-1857 (Spanish)
*A New Mexico Relay CA will answer by saying: "New Mexico Relay Go Ahead.". - USDA Rural Development Multifamily Housing
U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.
To search for RD Multifamily Housing Rentals in New Mexico visit:
Rural Development Multi-Family Housing Rentals - Affordable Housing by New Mexico Affordable Housing Properties
- Local Listings: You are also advised to check your local city and/or county’s website for additional affordable housing opportunities.
Link to Apartments.com for Property Search and Renter Resources in New Mexico
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
- To apply, contact your local Public Housing Authority in New Mexico.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority in New Mexico. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
Homeownership
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or reach out to New Mexico’s HUD Approved Housing Counselors: New Mexico Housing Counseling & Money Management Contacts
- Explore Homeowner Assistance Fund (HAF)
- Contact a New Mexico Legal Aid
or New Mexico Center on Law and Poverty
- Learn more about homebuying from HUD's website or the Consumer Financial Protection Bureau
- Speak with a HUD Approved Housing Counselor about becoming a homeowner.
A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Find the answer online
- Email us
- Call toll-free (800) CALL-FHA (800-225-5342)
TTY: Dial 7-1-1 (Not available in all areas)
- Use the HUD Home Store to find HUD homes for sale
- Find Information on my FHA loan
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov
Call: (800) 225-5342 - USDA Rural Development local office - housing repair and rehabilitation loans
Report Housing Discrimination
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
- Online
- Call: (800) 347-3739
Rent Relief & Eviction Resources
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Seek Legal Assistance or apply for legal aid here or call Toll-free statewide intake number: (833) 545-4357 (833-LGL-HELP)
Intake hours: Monday-Thursday 9:30 AM - 12:30 PM
Statewide civil legal representation for low-income New Mexicans. - Review HUD’s Step-by-Step guide for people at risk of eviction and the process for eviction in New Mexico
- Speak with a HUD Approved Housing Counselor to help avoid eviction:
A HUD Approved Housing Counseling Agency can offer advice customized to help you prevent eviction. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287, or reach out to a New Mexico HUD Approved Housing Counselor: New Mexico Housing Counseling Contacts - Tenants Rights and Responsibilities
- Contact: New Mexico Gas Company for LIHEAP assistance to pay utility bill. or Call: (575) 758-8804 or (888) 664-2726
- Contact: PNM for LIHEAP assistance to pay utility bill. or Call: (844) 378-5792
- Contact: New Mexico Health and Human Services Department for LIHEAP assistance to pay utility bill.
or Call 1(800) 283-4465 - Contact: Salvation Army of Albuquerque for HEAT New Mexico Program for assistance to pay utility bill.
or Call (505) 872-1171
Speak to a Housing Counselor
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
- Home improvements/repairs to my home
- Renting
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer expert advice customized to your specific housing needs.
- Search online for a HUD Approved housing counselor near you or call (800) 569-4287
Housing Quality & Improved Living Conditions
- Resident Information
- REAC Real Estate Assessment Center
- Search HUD's New Mexico Web page for Homeownership/Home Repairs Funding Programs Assisting New Mexican’s
- The programs and resources listed below help homeowners with home repairs and improvements.
New Mexico Mortgage Finance Authority- finance the purchase or the refinance of a home in need of repair
Habitat for Humanity - through volunteer labor, builds and rehabilitates houses for families in need
Habitat for Humanity ReStores - discounted used and surplus building materials
Veterans Affairs Regional Loan Center - loans and grants to qualifying veterans to adapt an existing dwelling to meet specific needs
USDA Rural Development Office - home improvement loans and grants to low-income homeowners in rural areas
Make your home more energy efficient
Programs by City/Town
Other Local Resources
Consumer Protection Division - file a complaint against a licensed contractor
Find your local Better Business Bureau - check out New Mexico contractors before starting home repairs
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD’s Home Improvements programs
- If you have more questions, contact the FHA Resource Center
Email: answers@hud.gov or Call: (800) 225-5342 - USDA Rural Development local office - housing repair and rehabilitation loans
Disaster Resources
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
- Reach out to your local American Red Cross-New Mexico
- HUD Disaster Resources or Call: HUD Disaster Line at (800) 304-9320 or email recovery@hud.gov
- New Mexico Department of Homeland Security Disaster & Emergency Management or Call (505) 476-9600
- Visit the Disaster Assistance Web page to get-assistance/find-assistance.
Native American Programs
- Contact my Local ONAP Office
- All ONAP Funding Programs that are available
- Reach out to your local ONAP Staff
- Apply for Tribal HUD VASH
- Visit: Link to Learn more information on HUD SWONAP Indian Housing Programs
- Visit: Link to Learn About Section 184 Indian Home Loan Guarantee Program.
- Visit: Link to the Office of Native American Programs Codetalk
- Visit: Link to U.S. Department of Housing and Urban Development Southwest Office of Native American Programs
- Search: Section 184 & Section 184A Loan Guarantee Program's Frequently Asked Questions
- Search: SWONAP Phone Numbers & Office Address
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
U.S. Dept. of Housing and Urban Development
Albuquerque Field Office
500 Gold Ave. SW, 7th Floor, Suite 7301
Post Office Box 906
Albuquerque, New Mexico 87103
In Person Office Hours:
Monday - Thursday 8:00 a.m. to 4:00 p.m.
Friday - Closed to the Public
Federal Holidays - Closed
Phone: (505) 346-6463
TTY: Dial 7-1-1 (Not available in all areas)
Fax: (202) 485-9175
Lawrence C. Reyes, Field Office Director
Interested in learning more about what HUD is doing in your community?
⚠ In Distress? Reach Out for Help Now
At HUD, we know housing challenges often come with other struggles. You’re not alone. These resources can help with safe housing, emergencies, or connecting with someone who will listen.
If you are in immediate danger or need urgent help, please call 911 or go to the nearest emergency room.
988 Suicide & Crisis Lifeline. Life’s challenges can sometimes be difficult. If you are feeling overwhelmed, facing mental health struggles, or emotional distress, free support is available any time:
- Call: 988
- Text: 988
- Chat: 988lifeline.org
Trained counselors are here to listen and help, 24/7.
Support for Domestic Violence Survivors. If you or someone you know is experiencing domestic violence, confidential help is available 24/7:
- Call: 1-800-799-SAFE (7233)
- Text: "Start" to 88788
- Visit: The National Domestic Violence Hotline
Mental Health & Substance Use Support. The U.S. Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline offers free and confidential support for mental health, drug or alcohol use, and recovery:
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- Text: Your ZIP code to 435748
- Visit: SAMHSA's National Helpline
Rental, Homelessness, and Eviction Help. Need help with housing challenges, like eviction, renting, foreclosure, or credit issues?
- Find a Housing Counselor: HUD's Housing Counseling Resources
- Call: 800-569-4287 (or 202-708-1455 for TTY) for multilingual assistance or disaster relief assistance.
- Visit: www.findhelp.org