How can I get help from HUD during the COVID-19 pandemic?
Due to the COVID-19 pandemic, HUD has adjusted its normal operations. To ensure you receive a timely response, it is recommended to contact HUD by email or phone, at (515) 284-4512. If leaving a voicemail, please include your name, address, contact number, and a detailed description of your concerns.
Please see the table below to find the best contact to address your concerns.
| What issues are you facing? | Where to get help |
| Experiencing homelessness |
|
| Help with paying rent | |
| Need affordable rental housing |
|
| Public Housing | |
| Housing Choice Vouchers (Section 8) | |
| Housing discrimination (based on race, color, national origin, religion, sex, familial status, or disability) |
|
| Eviction |
|
| Landlord or Tenant concerns | |
| FHA-insured mortgages, HUD homes, refinancing, liens, HUD-1 settlement statements, etc. |
|
| Payoff requests |
|
| Homeownership |
|
| Foreclosure |
|
| Home repairs |
|
| Need help with utility bills |
For general questions about HUD or its programs, contact our Des Moines Field Office.
Omaha Field Office
1616 Capitol Ave., Ste. 329
Omaha, NE 68102
Office Hours: 8:00 a.m. to 4:30 p.m.
Phone: (402) 492-3101
If leaving a voicemail, please include your name, contact information, and a detailed description of your concerns.
Email: NE_Webmanager@hud.gov