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Pay Off Request – HUD Secretary Held Mortgages

For submitting a Written Payoff Request from Borrower, Mortgagee, or Authorized Third Party
  • Please send your request to HUD's Servicing Contractor, NOVAD Management Consulting by:
  • The request must include the following:
    • Ten-digit FHA Case number
    • Property address
    • Borrower's name
    • Anticipated payoff date
    • Requestor's contact information
    • Instruction of where to send the payoff
    • Borrower signed authorization form, Power of Attorney, or other documentation showing legal authorization, if applicable.
  • Payoff statement expires 90 calendar days from the date of the statement
  • Please allow up to 6 business days for the request to be processed.