Planning and Preparing

• Get A Game Plan – Louisiana pre- and post-hurricane resources
• How to Prepare for a Hurricane
• NOLA Ready – City of New Orleans Emergency alert. Visit their website or text NOLAREADY to 77295 to sign up.
• Protect your family and property
• Ready.gov - Be informed, be involved, be ready

Immediate Disaster Assistance

• Apply for FEMA disaster assistance - after a federally declared disaster, your first point of contact for assistance is FEMA.
  • Apply online at DisasterAssistance.gov
  • Apply via a smartphone
  • Apply by phone 1 (800) 621-FEMA (3362); TTY 1-800-462-7585
  • Visit a Disaster Recovery Center
• FEMA email updates - sign up to receive email updates during a disaster
• Federally declared disaster areas in Louisiana eligible for assistance

Immediately After a Disaster

• Shelters (Louisiana)
• Blue Roof Temporary Roofing by U. S. Corps of Engineers
• Scammer Alerts
• Search available rental housing - FEMA Housing Portal

Recovering and Rebuilding

• American Red Cross
• Checklist: Counseling for Healthy Homes After a Disaster
• Crisis Debris Clean Up: If you need assistance with clean up, please go to https://www.crisiscleanup.org/about or call 1-844-965-1386
• Dial 211 – Louisiana case management and referrals for disaster-related services
• Disaster Assistance
• Disaster Distress Helpline_SAMHSA's:  1-800-985-5990 (call or text); 24/7, 365-day-a-year crisis counseling/support to people experiencing emotional distress related to disasters
• Disaster Relief Options for FHA Homeowners
• Disaster Supplemental Nutrition Assistance Program (DSNAP) – call 1-888-524-3578 or visit their website
• Food Banks in Louisiana
• Food Disaster Assistance by USDA
• Foreclosure Avoidance
• Government-owned property for sale
• Habitat for Humanity - apply for a Habitat house; donate or volunteer with the Habitat affiliate serving your area.
• Homeless Providers in Louisiana
• Homeless Referral Contact: Louisiana Balance of State Continuum of Care, Homeless Referral Contact, Mr. Winona Connor, wconnor@lhc.la.gov, (225) 242-1389
• Homeless Veterans
• Housing Assistance
• Housing Counseling Agencies Counseling Agencies
• HUD disaster recovery resources for Louisiana
• HUD-funded rental assistance
• Hurricane Ida Sheltering Program - To register for sheltering options in affected parishes, please visit IdaShelteringla.com, or call (844) 268-0301, or for TTY services call (844) 458-1806.
• Insurance Checks Endorsed by HUD

  • Please mail insurance checks to the address below for HUD endorsement.
    Note:  Checks must be signed prior to sending to HUD, or check will be returned.  Please include FHA# (if available) to help expedite processing.

    ATTN: Sean Foley
    U.S. Dept. of HUD - National Servicing Center
    301 NW 6th Street, Room 200
    Oklahoma City, OK 73102

  • If questions, call 1-800-CALL-FHA (1-800-225-5342), or email hecm.servicing@novadconsulting.com

• Rebuild Healthy Homes Guide to Post Disaster Restoration for a Safe and Healthy Home
• Rebuilding Resources FEMA Guidance
• Rental Assistance
• SBA disaster recovery loans - low-interest disaster loans are available for homeowners, renters, businesses of any size and most nonprofits.
• United Way - Louisiana
• Utility Assistance

State and Local Agencies

• Office of the Governor of Louisiana
• Louisiana Governor’s Office of Homeland Security and Emergency Operations (GOHSEP)
• Louisiana Government Directory - state, county and city websites
• Louisiana Department of Public Health
• Louisiana Department of Public Safety
• Louisiana Housing Corporation
• State of Louisiana's Emergency Rental Assistance Program – or call 877-459-6555, via email at info@LAStateRent.com

Pay Off Request – HUD Secretary Held Mortgages

• Please send your request to HUD's Servicing Contractor, NOVAD Management Consulting by:
  • Email to: PCPayoffs@hud.gov
  • Fax: (800) 489-1733
• The request must include the following:
  • Ten-digit FHA Case number
  • Property address
  • Borrower's name
  • Anticipated payoff date
  • Requestor's contact information
  • Instruction of where to send the payoff
  • Borrower signed authorization form, Power of Attorney, or other documentation showing legal authorization, if applicable.
• Payoff statement expires 90 calendar days from the date of the statement
• Please allow up to 6 business days for the request to be processed.