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Contact HUD: Illinois
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How can I get help from HUD during the COVID-19 pandemic?
Due to the COVID-19 pandemic, HUD has adjusted its normal operations. To ensure you receive a timely response, it is recommended to contact HUD by email or phone, (312) 353-6236. If leaving a voicemail, please include your name, address, contact number, and a detailed description of your needs.

Please see the table below to find the best contact to address your needs.

 
What issue are your facing? Where to get help
Experiencing homelessness In Chicago: Call 3-1-1 and ask for "short-term assistance"
Outside Chicago: Call 2-1-1
Local Homeless Service Provider (Continuum of Care)
Help with paying rent Go to Rental Help: Illinois
Contact your local Community Action Agency or visit Help Illinois Families
Call Illinois Department of Human Services "Help is Hereā€ at (833) 234-6343
Need affordable rental housing Use the HUD Resource Locator to search for HUD-assisted and affordable housing options and go to Rental Help: Illinois
Housing Choice Vouchers (Section 8) Local Public Housing Agency
Public Housing Local Public Housing Agency
Housing discrimination (based on race, color, national origin, religion, sex, familial status, or disability) 1) File a complaint online 2) Call toll-free at (800) 669-9777 or (800) 877-8339
Eviction Contact a HUD-approved housing counseling agency, local legal assistance organization, and review local tenant rights, laws, and protections
Issues with landlord or tenant Review local tenant rights, laws, and protections
FHA-insured mortgage, refinancing, liens FHA Resource Center at (800) 225-5342
Foreclosure Contact a HUD-approved housing counseling agency, local legal assistance organization, and review other foreclosure resources
Home repairs Contact a HUD-approved housing counseling agency and review home repair resources
Need help with utility bills Visit Help Illinois Families, call the Low Income Home Energy Assistance Program (LIHEAP) Hotline at (877) 411-9276, and see other utility resources

For general questions about HUD or its programs, contact our Chicago Regional Office.

Chicago Regional Office

Ralph Metcalfe Federal Building
77 West Jackson Boulevard
Chicago, Illinois 60604

Phone: (312) 353-6236
If leaving a voicemail, please include your name, address, contact number, and a detailed description of your needs.
Fax: (312) 913-8293
TTY: (312) 353-7143
Email: IL_Webmanager@hud.gov

Contact the Regional Administrator's Office

How can I get help from HUD during the COVID-19 pandemic?

Office Hours: 8:00 a.m. to 4:30 p.m.
Monday through Friday

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Information for HUD Partners
Regional Administrator

Across the country, HUD is organized into ten regions, each with an administrator. 

Region V jurisdiction: Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin

Contact the Regional Administrator's Office

HUD's Phone Book