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Contact HUD: Illinois
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Housing instability can be profoundly distressing. If you are struggling, in crisis, or need help for yourself or someone else, please call or text 988 or visit 988lifeline.org to connected with a trained listener.

Before you consider contacting HUD
You can find the best resources and contacts for what you need in the table below.

We’ve also answered many of your most frequently asked questions (FAQs) on HUD’s FAQs.

What issue are your facing? Where to get help
At risk of or experiencing homelessness
Help with paying rent
Need affordable rental housing
Housing Choice Vouchers (Section 8) or Public Housing
Report an issue or concern (HUD-assisted residents)
Housing discrimination
Based on race, color, national origin, religion, sex
(including gender identity and sexual orientation), familial status, and disability
Source of income discrimination (Illinois)
  • It is against the law in Illinois to discriminate in all aspects of real estate transactions, including renting or leasing, based on your source of income.
  • This includes non-employment income, such Housing Choice Vouchers (Section 8) or disability payments.
  • File a charge with the Illinois Department of Human Rights


Housing protections for survivors of domestic violence, dating violence, sexual assault, and/or stalking
  1. Go to Rental Help: Illinois to find emergency rental assistance programs
  2. Contact Eviction Help Illinois (855-621-0811) or a local legal assistance organization, and review local tenant rights.
  3. Contact a HUD-approved housing counseling agency or call (800) 569-4287.
Issues with landlord or tenant
FHA-insured mortgages, HUD homes, refinancing, liens, HUD-1 settlement statements, etc.
Payoff requests
FHA Single Family Secretary-held Portfolio Subordinate Mortgages and Home Equity Conversion Mortgages
  1. Contact a HUD-approved housing counseling agency or call (800) 569-4287
  2. Explore Homeowner Assistance Fund (HAF) help and other foreclosure resources
  3. Contact a local legal assistance organization
Home repairs
Need help with utility bills

Illinois Field Office

Phone: (312) 353-6236
If leaving a voicemail, please include your name, address, contact number, and a detailed description of your needs.
TTY: (312) 353-7143
Email: IL_Webmanager@hud.gov
Fax: (312) 913-8293


Name Title Phone Number
Kimberly Danna Field Office Director (312) 913-8662
Rodney Flippen Management Analyst Trainee (312) 913-8374
Nicole Winston Program Analyst (312) 913-8603

Address (Get Directions):
Ralph Metcalfe Federal Building
77 West Jackson Boulevard
Chicago, Illinois 60604
Office Hours: 9:00 a.m. to 4:00 p.m., Monday through Friday

Great Lakes Regional Office

Contact: Office of the Regional Administrator
Jurisdiction: Region 5 – Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin



Information for HUD Partners
Regional Administrator

Across the country, HUD is organized into ten regions, each with an administrator. Region 5 is under the leadership of Diane Shelley, Regional Administrator.

Region 5 jurisdiction: Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin

Contact the Regional Administrator's Office

HUD's Phone Book