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If you have questions about:
  • Buying a home or qualifying for a loan
  • Down payment assistance
  • HUD Homes
  • Refinancing
  • Liens
  • HUD-1 settlement statements
  • Other issues with an FHA-insured mortgage
Contact the FHA Resource Center by calling (800) 225-5342 or emailing answers@hud.gov.
Payoff requests Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources).
FHA Single Family Secretary-held Portfolio Subordinate Mortgages and Home Equity Conversion Mortgages Contact a Secretary-Held Mortgage Servicing Contractor.


Need help buying a home? You may qualify for one of these programs. For more information on Homeownership: Getting Started, Buying a Home, Owning and Maintaining Your Home, and more.

Statewide and Regional Programs

Programs by City/Town

The cities listed below offer various incentives for Homebuying. Contact the city for details.

City Phone Contact
Aurora (630) 844-3627 Bill Wiet
Champaign (217) 403-7070 Kerri Wiman
Decatur (217) 424-2797 Linda Love
DeKalb (815) 748-2060 Sue Guio
Joliet (815) 724-4100 Bob Listner
Kankakee (815) 933-0421 Larry Nolan
Madison Co. (618) 296-4247 Walter Williams
McHenry Co. (815) 334-4560 Dennis Sandquist
Moline (309) 797-0710 Frankie Atwater
Normal (309) 545-9557 Steve Westerdahl
Rockford (815) 987-5690 General information
Springfield (217) 789-2377 Chet Schneider
Urbana (217) 384-2335 Jen Gonzalez/HOME Coordinator
Will County (815) 722-0722 ext. 225 Andrea Buechel