www.hudclips.org 


U. S. Department of Housing and Urban Development
Washington, D.C. 20410-8000

September 15, 1992
OFFICE OF THE ASSISTANT SECRETARY
FOR HOUSING-FEDERAL HOUSING COMMISSIONER
MORTGAGEE LETTER 92-29
      TO:  ALL APPROVED MORTGAGEES
      SUBJECT:  Single Family Mortgage Insurance Claim Submissions
                   and Inquiries
 
            This Mortgagee Letter is to update the address used
      when sending Form HUD-27011 Parts A and B, related
      documents, and correspondence to HUD Headquarters by private
      courier/express mail.  A completed copy of the enclosed
      transmittal form should accompany Form HUD-27011s.  Please
      note that courier/express mail should only be used when
      circumstances do not permit the use of the regular mailing
      address.  Both addresses are shown below:
 
            Mailing Address
            Department of Housing & Urban Development
            Office of Mortgage Insurance Accounting and Servicing
            Single Family Mortgage Insurance Claims Branch
            P.O. Box 23998
            Washington, D.C.  20026-3998
 
            Courier/Express Mail
            Department of Housing and Urban Development
            c/o ICS (Information Control System)
            Executive Office Group
            2000 L Street, N.W., Room 51
            Washington, D.C.  20036
            Attn:  HUD-Single Family Claims
 
            If you have questions about status of claim
      submissions, you may call the Service Support Center at
      703-235-9102.  This service center is now equipped with an
      interactive voice response capability.  You may obtain basic
      claim payment data by using a touchtone telephone.  You must
      enter the first five digits of the holder or servicer number
 
_____________________________________________________________________
                                                        2
 
and the FHA Case Number to find out whether a claim was
paid, the amount of the payment, when it was paid, and the
mortgagee number of the payee.  Up to 15 claims may be
researched per call.  The option to transfer to an operator
for further assistance is also available.
 
     We would also like to remind you about the procedures
for filing negative Part B conveyance claims.  Please do not
send a check with an original Part B claim with a net
negative balance.  HUD will calculate the claim and will
bill you for the amount due.
 
                           Very sincerely yours,
 
                           Arthur J. Hill
                           Assistant Secretary for Housing
                             - Federal Housing Commissioner
 
_____________________________________________________________________
 
For use when submitting Single Family Claims For Insurance
Benefits, Form 27011, via courier service.
 
Holding Mortgagee Name: ___________________________________________________
 
Mortgagee No: ______________________________________________
 
Name of Courier Service: __________________________________________________
 
Tracking Number: ___________________________________________
 
           FHA Case Number                         FHA Case Number
 
     1. _______________________              11. _______________________
 
     2. _______________________              12. _______________________
 
     3. _______________________              13. _______________________
 
     4. _______________________              14. _______________________
 
     5. _______________________              15. _______________________
 
     6. _______________________              16. _______________________
 
     7. _______________________              17. _______________________
 
     8. _______________________              18. _______________________
 
     9. _______________________              19. _______________________
 
    10. _______________________              20. _______________________
 
    FOR HUD USE ONLY
___________________________________________________________________________
 
    Attachment For Form 27011
 
                     *U.S. Government Printing Office: 1992 - 312-218/60272