Resident Assessment Subsystem (Rass) User's Manual

The Resident Assessment Subsystem (RASS) User's Manual contains step-by-step detailed instructions on each piece of RASS functionality that relates to PHA and Multifamily users.

To save downloading time, the Resident Assessment Subsystem (RASS) User's Manual is available in separate chapters. The content of each chapter is identified below.

PHA User Manual

 -   Chapter 1: Updating/Certifying Unit Address and Language Information
 -   Chapter 2: Certifying Implementation Plan Information
 -   Chapter 3: Viewing Survey Information/Certifying Follow-up Plan Information
 -   Appendix A: Accessing the Current Customer Satisfaction Survey
 -   Appendix B: Logging on to RASS

Multifamily User's Manual

 -   Viewing Multifamily Survey Result Information