Resident Feedback on NSPIRE Inspections

HUD's Real Estate Assessment Center (REAC) is committed to building enduring relationships with residents. Through the development and evaluation of the National Standards for the Physical Inspection of Real Estate (NSPIRE), REAC seeks to maintain a resident-focused approach that prioritizes resident health and safety.

REAC sought feedback from resident stakeholders throughout the development and implementation of NSPIRE via in-person meetings and formal requests for public comment. HUD's Strategic Plan includes two initiatives to gather continuous feedback to improve collaboration and resident engagement in the inspection process:

1. Provide a survey to capture tenants' opinions of the inspection process, and
2. Allow a resident council or equivalent to recommend units for inspection.

Learn more about the resident survey and the recommended units for inspection in this PDF.