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Real Estate Assessment Center (REAC)


Provide our customers with independent, actionable assessments that advance risk-informed decisions about the condition of the nation’s affordable housing portfolio.


To lead with innovative assessments that empower our customers to improve the nation’s affordable housing portfolio.

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Rules of behavior for HUD systems


Information for residents

Information about inspections for residents living in HUD-assisted housing (public housing, multifamily, or housing choice voucher rental properties). Learn about inspections, how to report housing issues, and where to get help.

Inspection information for residents >

HUD increased physical inspections in June 2021 after a temporary pause due to the COVID-19 pandemic. The Property and Unit Inspections flyer (PDF) provides more details for residents and is available in 19 languages.



  • NATIONAL STANDARDS FOR THE PHYSICAL INSPECTION OF REAL ESTATE (NSPIRE) NSPIRE is now effective for all HUD-assisted rental housing, but some programs have extensions to October 1, 2024..
  • Remote Video Inspections for Housing Choice Voucher Program - Read the PIH Notice for public housing agencies (PHAs) guidance on conducting Housing Quality Standards (HQS) inspections using Remote Video Inspections (RVIs).
  • Waivers of Unaudited Financial Data Submissions Are Not Warranted - Pursuant to 24 CFR 902.60 (Data Collection), in the event of extenuating circumstances, an HA must request an extension of time to submit its unaudited financial information 15 days before the submission due date, by electronically submitting the requests through the FASS-PH Secure System website. The HA’s electronic request must include an objectively verifiable justification as to why the unaudited financial information cannot be submitted by the required due date. The final determination will be forwarded electronically back to the requesting HA.

    The only exception for a waiver of time to submit unaudited financial information is within the stipulated guidance issued under a Federal Register Notice, and/or the allowable flexibilities pertained within a Presidentially-Declared Disaster Area(s) Notice for specific state locations and/or specific HAs. During the specified-timeframe only, may a one-time-exception also be applicable to the Integrated Assessment System Public Housing Assessment System (NASS/PHAS) scoring, which may possibly include the indicators/sub-indicators of subsequent Program offices’ (where necessary). Specifically, the PHAS indicators of Physical Assessment Subsystem (PASS); Management Assessment Subsystem (MASS), and Capital Fund Program (CFP).
  • Submission Timelines for PHAS Scoring
  • Physical Inspection Alignment Program
  • Inspection Standards & Data for Voucher Division (ISDV)
  • VMS - PMC Submission Issue
  • Under the National Disaster Recovery Framework/Federal Disaster Recovery Coordination, HUD has been designated the Coordinating Agency for examination of housing-related issues and unmet housing needs after a major disaster declaration working closely with primary agencies and supporting organizations. Under the NDRF/FDRC, in the aftermath of Hurricane Sandy, HUD and the Housing Recovery Support Function were tasked with developing the Housing Recovery Support Strategy. The Housing RSS supports State and local efforts with regards to the preservation, rehabilitation, and development of housing in impacted communities. Recommendations include support for public housing resiliency measures by PHAs to mitigate against future storms, which may be of interest to a wide audience of PHAs, not just PHAs directly impacted by Hurricane Sandy in New York. For further information, please click here (see Chapter 3 of the anthology – Housing).
  • Secure Systems Access Disabled after 90-days of Inactivity - HUD Handbook 2400.25, revision 1, Section 5.1 states, "User IDs will are disabled after a period of inactivity of no more than 90 days." Secure Systems will start implementing this policy starting November 1st, 2007, therefore all Secure Systems users must log on to Secure Systems to prevent the disabling of their account due to inactivity. If your account is disabled, please contact the Technical Assistance Center to reactivate your account.
  • REAC Archives


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