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FHA Servicing & Loss Mitigation
Classroom and Webinar Training

Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
New dates to be announced in a future update.  

FHA's National Servicing Center offers classroom training at the Oklahoma Field Office in Oklahoma City, OK. This training is open to HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors. For-profit Housing Counselors are not permitted to attend this training. The training covers a broad range and includes full coverage of the Single Family Housing Policy Handbook 4000.1, Servicing and Loss Mitigation Section, including: Delinquencies, Defaults, Mortgage Collection Activities and HUD's Loss Mitigation Options. Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and the Single Family Default Monitoring System.

There is no registration fee. Space is limited to 45 participants; registration is first come, first served. "Duplicate" registrations will not be permitted. Class sign-in begins at 8:00 a.m. The classroom training will begin promptly at 8:30 a.m. and continue to 4:00 p.m. each day. Dress is business casual.

Register for classroom training

For technical issues with the registration process, please contact technical support at:1-888-647-5893. Should you not be able to attend after registering, please withdraw your registration in the ECLASS system. If you have any questions, please email: eclass@hud.gov.

Webinar Schedule

New Webinars coming soon!

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD's Loss Mitigation options and process workflows.



NSC Training News

The Federal Housing Administration (FHA) recently launched newly redesigned and enhanced Electronic Courses on Loss Mitigation and Servicing System (ECLASS) and the Extensions and Variances Requests System (EVARS) web applications.

ECLASS is a portal to self-paced, online training for FHA-approved servicers, FHA-approved counseling agencies (HCA), and other non-profit counseling agencies. Our ECLASS web-based registration portal provides more opportunities for servicers/lenders and HCAs to easily self-enroll into the FHA National Servicing Center's self-paced online and onsite training, and is accessible 24x7.

EVARS is a web-based application that gives servicers the ability to request Extensions of Time and Variances related to FHA-insured Title II forward loans.

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