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FHA Servicing & Loss Mitigation 
Classroom and Webinar Training
Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
August 22, 2017 – August 23, 2017 Waitlist

FHA's National Servicing Center offers classroom training at the Oklahoma Field Office in Oklahoma City, OK.  This training is open to HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors.  For-profit Housing Counselors are not permitted to attend this training. The training covers a broad range and includes full coverage of the Single Family Housing Policy Handbook 4000.1, Servicing and Loss Mitigation Section, including:  Delinquencies, Defaults, Mortgage Collection Activities and HUD's Loss Mitigation Waterfall Program.  Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and the Single Family Default Monitoring System. 

There is no registration fee. Space is limited to 45 participants; registration is first come, first served.  "Duplicate" registrations will not be permitted.  Class sign-in begins at 8:00 a.m.  The classroom training will begin promptly at 8:30 a.m. and continue to 4:00 p.m. each day.  Dress is business casual.

Register for classroom training

For technical issues with the registration process, please email:  hud-it@novadconsulting.com.

Should you not be able to attend after registering, or if you have any questions, please email: eclass@hud.gov.


Webinar Schedule

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD’s Loss Mitigation options and process workflows.  ALL REGISTRATION REQUESTS MUST BE SUBMITTED AT LEAST 1 HOUR PRIOR TO THE START OF THE WEBINAR.

 

Webinar Title:

Webinar III: HUD Loss Mitigation – Home Disposition Options

Date/Time:

Wednesday, July 19, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/3191015123841364482

Description:

The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on FHA’s loss mitigation home disposition options: the pre-foreclosure sale program and deed-in-lieu. Topics include: the features and benefits of each loss mitigation home disposition option; how to review, qualify, and process each option; and the actions required to comply with HUD as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar IV: Neighborhood Watch System - Servicer Tools

Date/Time:

Wednesday, July 26, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/8701106595766420994

Description:

The Federal Housing Administration’s (FHA) National Servicing Center will provide an overview of how FHA-Approved Servicers can utilize HUD’s Neighborhood Watch system.  Topics include: system access; servicing reports available; and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.1: SFDMS - Reporting Basics

Date/Time:

Wednesday August 2, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/6546349678348877314

Description:

FHA's National Servicing Center will provide guidance to FHA-approved servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics include: deadlines; Electronic Data Interchange (EDI) files vs. manual reporting; and reporting resources.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.2:  SFDMS - Reporting Examples

Date/Time:

Wednesday, August 9, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/8708207241858833922

Description:

The Federal Housing Administration’s (FHA) National Servicing Center will provide FHA-approved servicers with an opportunity to review various default scenarios and the Single Family Default Monitoring System (SFDMS) reporting that should be associated with each one. Examples will include: default; loss mitigation; bankruptcy; and foreclosure.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.3:  SFDMS - Errors

Date/Time:

Wednesday, August 16, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/2885884154459428354

Description:

The Federal Housing Administration’s (FHA) National Servicing Center will provide FHA-approved servicers the opportunity to review what causes fatal and non-fatal errors in Single Family Default Monitoring System (SFDMS) reporting, and what can be done to prevent or fix the problems. Servicers will also learn how SFDMS reporting affects their Tier Ranking System (TRS) II score.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar VI: HUD Extension of Time and Variance Request System (EVARS) Training

Date/Time:

Wednesday, August 30, 2017 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/5770672812255343362

Description:

FHA’s National Servicing Center will enhance the Lender's understanding of HUD's minimum time requirements for submission of an extension of time request, as well as the Lender’s understanding of when a variance from HUD’s policy is required. Topics to be covered include: types of extensions and variances, events that affect the First Legal Deadline, system access, and how to submit both an Extension of Time Request and Variance.  

Special Instructions:

This webinar is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Course Title:     

FHA’s Claims Without Conveyance of Title (CWCOT)

Date/Time:

Wed, Sep 13, 2017 2:00 PM - 4:00 PM EDT

Event Location:

Webinar – No Fee

Registration Link: 

https://attendee.gotowebinar.com/register/55644467676771842

Description:

 

The Federal Housing Administration’s (FHA) National Servicing Center will provide guidance on The Claims Without Conveyance of Title (CWCOT) program in which the Mortgagee attempts to secure a third-party purchaser for the mortgaged Property so that conveyance to HUD is not required in exchange for mortgage insurance benefits. Topics include:  how foreclosing on FHA properties may differ from previous guidelines; requirements for appraisals; bidding instructions; and claim requirements. The target audience is FHA-approved mortgagees (foreclosure valuation, claims, and default reporting personnel) and any vendors that might be involved (real estate auction vendors and foreclosure attorneys).

Special Instructions:

A valid company email address and the FHA 5-digit Lender ID are required at the time of registration, (Vendors and Attorneys should obtain and enter the FHA 5-digit Lender ID from the Mortgagee with whom they are conducting business).  For additional information, please email:  Stacey.a.brown@hud.gov

 


NSC Training News
At this time, only the "Extension of Time Requests and Variances (Module 9)" is available from the EClass system. All other modules are temporarily unavailable. We apologize for the inconvenience.

The EClass System provides web-based training to HUD-approved loan servicers and Housing Counseling Agencies, nonprofit Housing Counseling Agencies, and HUD staff.