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FHA Servicing & Loss Mitigation 
Classroom and Webinar Training
Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
July 24-25, 2018 July 2, 2018 
September 18-19, 2018 September 3, 2018
 

FHA's National Servicing Center offers classroom training at the Oklahoma Field Office in Oklahoma City, OK.  This training is open to HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors.  For-profit Housing Counselors are not permitted to attend this training. The training covers a broad range and includes full coverage of the Single Family Housing Policy Handbook 4000.1, Servicing and Loss Mitigation Section, including:  Delinquencies, Defaults, Mortgage Collection Activities and HUD's Loss Mitigation Waterfall Program.  Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and the Single Family Default Monitoring System. 

There is no registration fee. Space is limited to 45 participants; registration is first come, first served.  "Duplicate" registrations will not be permitted.  Class sign-in begins at 8:00 a.m.  The classroom training will begin promptly at 8:30 a.m. and continue to 4:00 p.m. each day.  Dress is business casual.

Register for classroom training

For technical issues with the registration process, please contact technical support at:1-888-647-5893. Should you not be able to attend after registering, please withdraw your registration in the ECLASS system. If you have any questions, please email: eclass@hud.gov.


Webinar Schedule

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD's Loss Mitigation options and process workflows.  ALL REGISTRATION REQUESTS MUST BE SUBMITTED AT LEAST 1 HOUR PRIOR TO THE START OF THE WEBINAR.

 

Webinar Title:

Webinar II.1: HUD Loss Mitigation -  Option Priority Waterfall, Forbearance Plans and Special Forbearance Option 

Date/Time:

Wednesday, May 23, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

  https://attendee.gotowebinar.com/register/2881410248840305409

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will review FHA's option priority waterfall and the process steps to be followed when evaluating owner-occupant borrowers for home retention options.  This webinar also covers guidance on the use of informal and formal forbearance repayment plans; how to review, qualify, and process the special forbearance unemployment home retention option; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar II.2: HUD Loss Mitigation – FHA HAMP Option

Date/Time:

Wednesday, June 6, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

  https://attendee.gotowebinar.com/register/2202893926758354177

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will provide guidance on HUD's FHA-HAMP Loss Mitigation Home Retention Option. Topics include: how to review, qualify, and use the calculations in HUD's loss mitigation option priority waterfall to determine which, if any, FHA-HAMP option is most appropriate; and the actions required to comply with HUD guidance as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar III: HUD Loss Mitigation – Home Disposition Options

Date/Time:

Wednesday, June 13, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

 https://attendee.gotowebinar.com/register/574247825673317633

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will provide guidance on FHA's loss mitigation home disposition options: the pre-foreclosure sale program and deed-in-lieu. Topics include: the features and benefits of each loss mitigation home disposition option; how to review, qualify, and process each option; and the actions required to comply with HUD as outlined in the Single Family Housing Policy Handbook 4000.1.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar IV: Neighborhood Watch System - Servicer Tools

Date/Time:

Wednesday, June 20, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

 https://attendee.gotowebinar.com/register/2984368517665300993

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will provide an overview of how FHA-Approved Servicers can utilize HUD's Neighborhood Watch system.  Topics include: system access; servicing reports available; and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.

Special Instructions:

This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.1: SFDMS - Reporting Basics

Date/Time:

Wednesday June 27, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

  https://attendee.gotowebinar.com/register/6519686528569761793

Description:

Representatives from the FHA's National Servicing Center will provide guidance to FHA-approved servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics include: deadlines; Electronic Data Interchange (EDI) files vs. manual reporting; and reporting resources.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.2:  SFDMS - Reporting Examples

Date/Time:

Wednesday, July 11, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

https://attendee.gotowebinar.com/register/5662531452811420161

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will provide FHA-approved servicers with an opportunity to review various default scenarios and the Single Family Default Monitoring System (SFDMS) reporting that should be associated with each one. Examples will include: default; loss mitigation; bankruptcy; and foreclosure.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.3:  SFDMS – Reporting Errors

Date/Time:

Wednesday July 18, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

 https://attendee.gotowebinar.com/register/4672117766789881601

Description:

Representatives from the The Federal Housing Administration's (FHA) National Servicing Center will provide FHA-approved servicers the opportunity to review what causes fatal and non-fatal errors in Single Family Default Monitoring System (SFDMS) reporting, and what can be done to prevent or fix the problems. Servicers will also learn how SFDMS reporting affects their Tier Ranking System (TRS) II score.

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.4: SFDMS - Neglected Defaults

Date/Time:

Wednesday, July 25, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

 https://attendee.gotowebinar.com/register/9113001250912046337

Description:

Representatives from the Federal Housing Administration's (FHA) National Servicing Center will assist FHA-Approved Lenders that service defaulted loans better understand the consequences of failing to update the Single Family Default Monitoring System (SFDMS), as well as  iscuss the definition of neglected defaults, their impact on the TRS II scoring system, and how they might be corrected. 

Special Instructions:

This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers. It is recommended for mortgage servicers who have previously had training on the SFDMS system. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar VI: FHA's Claims Without Conveyance of Title (CWCOT)

Date/Time:

Wednesday, August 1, 2018 2:00 PM - 4:00 PM EDT

Event Location:

Webinar – No Fee

Registration Link: 

 https://attendee.gotowebinar.com/register/309466734007284481

Description:

The Federal Housing Administration's (FHA) National Servicing Center will provide guidance on The Claims Without Conveyance of Title (CWCOT) program in which the Mortgagee attempts to secure a third-party purchaser for the mortgaged Property so that conveyance to HUD is not required in exchange for mortgage insurance benefits. Topics include:  how foreclosing on FHA properties may differ from previous guidelines; requirements for appraisals; bidding instructions; and claim requirements. The target audience is FHA-approved mortgagees (foreclosure valuation, claims, and default reporting personnel) and any vendors that might be involved (real estate auction vendors and foreclosure attorneys).

Special Instructions:

A valid company email address and the FHA 5-digit Lender ID are required at the time of registration, (Vendors and Attorneys should obtain and enter the FHA 5-digit Lender ID from the Mortgagee with whom they are conducting business).  For additional information, please email:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar VII: HUD Extension of Time and Variance Request System (EVARS) Training

Date/Time:

Wednesday, August 8, 2018 2:00 PM - 4:00 PM EDT

Event Location:

On-line Webinar - No Fee

Registration Link:

 https://attendee.gotowebinar.com/register/1411716145736455425

Description:

FHA's National Servicing Center will enhance the Lender's understanding of HUD's minimum time requirements for submission of an extension of time request, as well as the Lender's understanding of when a variance from HUD's policy is required. Topics to be covered include: types of extensions and variances, events that affect the First Legal Deadline, system access, and how to submit both an Extension of Time Request and Variance.  

Special Instructions:

This webinar is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration. For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

 

 

NSC Training News

The Federal Housing Administration (FHA) recently launched newly redesigned and enhanced Electronic Courses on Loss Mitigation and Servicing System (ECLASS) and the Extensions and Variances Requests System (EVARS) web applications.

ECLASS is a portal to self-paced, online training for FHA-approved servicers, FHA-approved counseling agencies (HCA), and other non-profit counseling agencies. Our ECLASS web-based registration portal provides more opportunities for servicers/lenders and HCAs to easily self-enroll into the FHA National Servicing Center’s self-paced online and onsite training, and is accessible 24x7.

EVARS is a web-based application that gives servicers the ability to request Extensions of Time and Variances related to FHA-insured Title II forward loans.