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[Single Family Origination Module]

The FHA Catalyst: Servicing Module provides users with Periodic Mortgage Insurance Premium (PMIP) due notification data and the ability to query a case through use of an application programming interface (API) and user interface (UI). For those who are servicing FHA-insured single family mortgages, the Servicing Module will eventually be the main gateway for all servicing functions.

Module Technology Enhancements
FHA has released the first functionality of the FHA Catalyst: Servicing Module. Users can query Periodic MIP due notification data and other case details within FHA Catalyst.

  • Periodic Mortgage Insurance Premium (PMIP) Due Notification:
    • FHA Catalyst provides all periodic mortgage insurance premium (PMIP) due notifications for a servicer including: notification type, notification date, first PMIP due date, and other case details.
  • Case Query:
    • Servicers can retrieve FHA Single Family case details by either a single case query (by providing a single FHA case number), or by a bulk case query, by which FHA Catalyst will retrieve case details for all cases associated with a specific Lender ID.
    • Case details provided by FHA Catalyst through this feature will include: property information, loan information, endorsement information, MIP information, servicing transfer information, and case termination information.

As part of its case query functions, the Servicing Module provides case information previously submitted in the FHA Catalyst: Origination Module. This is the first time two modules are connecting data within FHA Catalyst – laying the groundwork for achieving a unified case record for FHA-insured mortgages that eliminates redundant information submission and allows access to all relevant case data through one query.

Servicer Resources

User Guide
The FHA Catalyst: Servicing Module External User Guide provides detailed instructions for navigating the Servicing Module, including login support and step-by-step instructions for accessing PMIP due notification data and querying a case.
Access the User Guide

FHA Resource Center Knowledge Base
The FHA Resource Center's online knowledge base includes frequently asked questions about the FHA Catalyst: Servicing Module.
Access the Knowledge Base

FHA Catalyst Onboarding
FHA-approved servicers may onboard to FHA Catalyst and begin using the Servicing Module via the user interface or API, once they have an interface between their servicing system and the module.

Users may request access to the FHA Catalyst: Servicing Module via the FHA Resource Center by emailing answers@hud.gov or by calling 1-800-CALL FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at 1-800-877-8339.

More to Come
Future releases for this module will include capabilities to allow mortgagees to perform servicing actions like Terminations, Transfers, Transfers, and MIP Billing reviews.

About FHA Catalyst
FHA has embarked on a multi-year IT modernization initiative, FHA Catalyst, which is improving how mortgagees and their authorized users do business with FHA. FHA Catalyst is supported by a $60 million appropriation from Congress and a partnership between the HUD Office of the Chief Information Officer (CIO) and the Office of Housing. FHA Catalyst is a secure, flexible, cloud-based platform that provides a modern, automated system for lenders, servicers, and other FHA program participants. FHA Catalyst enables FHA to more efficiently and effectively manage its programs and processes, benefiting those who do business with FHA.