The Office of Field Policy and Management (FPM) is your first contact for services and information. We strive to meet the needs of our customers and make a positive difference in their lives. The regional and field offices communicate the priorities and policies of the Secretary and develop community relationships that ensure the success of the Secretary's initiatives and special projects. FPM addresses program delivery issues and determines program impacts. The Office is instrumental in providing operational feedback that influences program design and Departmental policy making.