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Service Coordinators in Multifamily Housing (SCMF) Discretionary FY24 



The Service Coordinators in Multifamily Housing (SCMF) program supports service coordinator positions for elderly individuals and non-elderly persons with disabilities living in HUD assisted housing. Service coordinators play a critical role in connecting older adults and persons with disabilities with community-based supportive services for independent living and reducing premature and unnecessary transitions to higher levels of care. Service Coordinators work to Page 4 of 61 promote access to resources, financial security, social connections, health and well-being for residents in assisted housing. Service coordinators help residents identify and access supportive services that will enable them to continue living independently in the community and age in place. Participation in the service coordinator program is voluntary, and residents choose which services they accept. Service coordinators work with residents and their families to identify the individual needs and preferences of residents and connect them with appropriate resources. Services may include nutrition support, housekeeping and shopping assistance, coordination with healthcare providers, help accessing public benefits, financial management assistance, and other services that support Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) including services for persons with severe disabilities. Service coordinators also organize educational programming that gives residents tools to support independent living, and help property management better understand the service and support needs of their particular resident population.


Changes from Previous NOFO


In lieu of a national lottery HUD will now award applicants through a rating and regional lottery system.  Applicants will be randomly selected for funding via a regional lottery. A regional lottery will be held for each Multifamily Region lottery pool (Northeast, Southeast, Midwest, Southwest, and West) plus Expansion Only. A map showing the boundaries of the Multifamily Regions is available at: https://www.hud.gov/program_offices/housing/mfh/hsgmfbus/abouthubspcs. For purposes of this NOFO, applicants seeking an expansion to their existing program will be assigned to the Expansion Only lottery pool. Please review the Rating Factors and Threshold Requirements section carefully for more details on qualifying for this year’s NOFO award.  In the 2013 NOFO, HUD gave highest priority to applicants who had also been selected for funding in the Assisted Living Conversion Program (ALCP) or the Service Enriched Housing (SEH) programs. In this NOFO, past ALCP and SEH program grantees are eligible to apply, but will not receive priority over other applicants. ALCP and SEH properties will receive the same review and consideration for funding as other applicants.  Properties are no longer required to have a minimum of 25% frail or at-risk residents to apply.  You are required to provide an Advancing Racial Equity narrative (see section III.F.)  You must provide an Affirmative Marketing narrative (see section III.F.) You must submit a narrative describing how your proposed NOFO activities are aligned with Affirmatively Furthering Fair Housing (AFFH) requirements (see Section IV.G)

You must describe your experience promoting racial equity (see Section V.B)  Federal Relay Service – The Federal Relay Service contract expired in February 2022. HUD no longer uses the service. The NOFO is updated to include the use of Federal Communications Commission (FCC) relay services for individuals who are deaf or hard of hearing or who have speech or communication disabilities.

HUD welcomes and is prepared to receive calls from individuals who are deaf or hard of hearing, as well as individuals with speech or communication disabilities. To learn more about how to make an accessible telephone call, please visit: https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs


Available Funds

Funding of approximately $40,000,000 is available through this NOFO.

Additional funds may become available for award under this NOFO consistent with Section VI.A.2.e., Adjustments to Funding. Use of these funds is subject to statutory constraints. All awards are subject to the funding restrictions contained in this NOFO.

Funding Opportunity Title:

Service Coordinators in Multifamily Housing (SCMF) Discretionary

Funding Opportunity Number:


Assistance Listing Number (formerly CFDA Number):


Due Date for Applications:



Program NOFO

NOFO Webinar Presentation

NOFO Webinar Recording

NOFO Webinar Recording, Part 2

Service Coordinator NOFO Webinar, Meeting Recording, February 6, 2024. - YouTube

A video from HUDchannel on YouTube provided by: https://www.youtube.com/

Service Coordinator NOFO FAQs