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Title I and Other Debt Collection Guidance Handbook (4740.2)
Transmittal   WORD
Cover   WORD
Table of Contents   WORD
References   WORD
CHAPTER 1: GENERAL POLICIES AND PROCEDURES   WORD
CHAPTER 2: ROUTINE DEBT COLLECTION   WORD
CHAPTER 3: HANDLING EXCEPTIONS   WORD
CHAPTER 4: COLLECTION INITIATIVES   WORD
CHAPTER 5: DISPOSITION OF ACCOUNTS   WORD
CHAPTER 6: FILES, SYSTEMS AND REPORTS   WORD
CHAPTER 7: FISCAL PROCEDURES   WORD
CHAPTER 8: COLLECTING GENERIC DEBTS   WORD
APPENDIX 1: Title I Claim for Loss PDF  
APPENDIX 2: Sample DCAMS Credit Bureau Warning Letter   WORD
APPENDIX 3: Sample DCAMS Demand Letter (Title I Claim)   WORD
APPENDIX 4: Debt Resolution Program Financial Statement PDF  
APPENDIX 5: Debt Resolution Program Repayment Agreement PDF  
APPENDIX 6: Debt Resolution Program Settlement Offer PDF  
APPENDIX 7: Settlement Offer Record PDF  
APPENDIX 8: IRS Form 1099-C PDF  
APPENDIX 9: Sample DCAMS Notice of Intent to Collect By Treasury Offset (Title I Claim)   WORD
APPENDIX 10: Sample Substitute IRS Form 1098, Mortgage Interest Statement   WORD
APPENDIX 11: Title I Violation(s) Complaint Report PDF  
APPENDIX 12: Procedures for Filing a Forgery Affidavit   WORD
APPENDIX 13: Sample Notice of Intent to Foreclose   WORD
APPENDIX 14: Justification for Closing   WORD
APPENDIX 15: Sample DCAMS Case Reconstruction Report   WORD
APPENDIX 16: Sample DCAMS Case Remarks Screen   WORD
APPENDIX 17: Debt Resolution Program Preauthorization Debits; HUD PAD Authorization   WORD
APPENDIX 18: Financial Transaction Adjustment Request   WORD
APPENDIX 19: Generic Debt Referral Template   WORD