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Attention:
The current version of the UPCS Inspection software, PASS Version
2.3.2, is NOT compatible with the new Microsoft Windows VISTA Operating
System. The software will continue to operate with Microsoft Windows
XP only.
Attention
Inspectors: PIH-REAC will no longer provide service to inspectors
experiencing a corrupted DCD database due to associated risks to
HUD’s systems. Corrupted DCD databases may result in the loss of
inspection data requiring the inspector to re-perform the inspection.
A corrupted DCD database is usually a result of the following issues:
Not
compressing the DCD database after inspections have been deleted
–PIH-REAC recommends all inspectors select the “Run Compress on
Exit” option from the Administration Menu in the DCD software.
Insufficient
free space on the hard disk of the computer – PIH-REAC recommends
all inspectors have at least 40 MB of free space on their computer’s
hard disk at all times; the amount of hard disk free space should
be checked on a regular basis.
Abrupt
power loss to the computer – PIH-REAC recommends that inspectors
close the DCD software properly when the battery failure warning
is displayed. Additionally, PIH-REAC recommends inspectors have
a back-up battery on hand during inspections.
Abnormal
shutdown of the DCD software – PIH-REAC recommends inspectors back
up their inspection data regularly.
It
is imperative that all inspectors follow instructions provided in
training to prevent database corruption. Additionally, a UPCS
DCD v2.3.2 Maintenance Guide has been created to further assist
inspectors in maintaining their DCD database.
During
training, inspectors are informed that they are responsible for
the maintenance of their computers. If you experience a corrupted
database, please take your computer to your local computer service
center. Thank you for your continued cooperation.
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