Customer Satisfaction Survey

Federal Register Notices, Rules, and Regulations

	Deregulation for Small Public Housing Agencies; Final Rule, 24 CFR Parts 902, 903 and 985, (06/24/03)
	Public Housing Assessment System Resident Service and Satisfaction Scoring Process; Notice

Handbooks, Guidance, and Instructions

	Updating and Certifying Unit Address in PIC
	Media Packet Guidelines for PHA's
	Resident Satisfaction Fact Sheet with Poster for PHAs (09/27/05)
	Survey Meeting Flyer for PHAs (05/10/04)
	Guide for Implementation Plan
	Viewing Survey Results/Certifying Follow-Up Plan Information (12/06/06)
	Follow-up Plan Guidelines (02/18/04)
	Follow-up Plan Survey Question Report (03/29/04)

	Multi-Family Resident Satisfaction Poster
	Multi-Family Survey Flyer
	Multi-Family Users Manual
	Multi-Family Media Packet Guidelines (08/11/04)

Letters

	PHA Media Packet Letter (FYE 12/31/05)
	PHA Media Packet Letter (FYE 03/31/06)
	PHA Media Packet Letter (FYE 06/30/06)
	PHA Media Packet Letter (FYE 09/30/06)

	PHA Notification Letter (FYE 3/31/06)
	PHA Notification Letter (FYE 6/30/06)
	PHA Notification Letter (FYE 9/30/06)
	PHA Notification Letter (FYE 12/31/06)