Contents
Browse Questions and Answers
How can I find a head of household?
There is an HA Query Report in the Ad Hoc module that will search
all 50058 and MTW heads of household for a match and will display
the HA Code, Action Type and Effective Date for the HOH.
How can I find a household member?
There is no way to search directly for a household member. If a
member of one of your households is also in the system somewhere
else, the Possible Dupe Tenant Report in Tenant ID Management will
display both instances of the individual. Alternatively, you can
request help from the REAC_TAC to find the individual and the request
will be passed to a contractor to generate the data for you.
How can I find a tenant at another PHA?
If the individual is a Head of Household (HOH), you can use the
HA Query Report that will search all 50058 and MTW heads of household
for a match and will display the HA Code, Action Type and Effective
Date for the HOH.
How can I show all my forms for a time period?
The HA Transaction Report in Viewer will generate a report from
current records for any specified effective date range or update
date range.
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How can I print a Form 50058 for a family?
By using Search in Viewer to find the Head of Household, you can
click the right hand column of the search response labeled View.
This will display a facsimile of the Form 50058 for that family,
which you can then print.
What is an on-line EOP?
EOP refers to End of Participation, when a tenant moves
out. Normally, an EOP is created in the agency software and uploaded
to IMS-PIC. If this was not or cannot be done for some reason, IMS-PIC
offers an option in the Viewer Search results to authorized users
to generate an EOP from within IMS-PIC.
How do I do an on-line EOP?
If you have the proper access, when searching in the Viewer, the
Search Results screen will display a column second from right for
all active tenants called Online EOP. Click the link
there and a window pops open displaying the tenant, last action
and effective date for the tenant, and permits you to change the
effective date to the online EOP date. Click Save to implement the
EOP or click Close to back out without taking action.
Whats the difference between History
and Current in searches?
The Current record is the latest one received for a tenant. All
other previous records have been moved to History. Choose Current
to search the current records and choose History to search all other
records.
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Whats the difference between Effective
Date and Update Date?
Effective date is field 2b, the official date the action takes
effect. The update date is the date the date was received by IMS-PIC
via an upload.
Does the Transaction Report pull from history?
No, the Transaction Report pulls data from current records.
How can I tell J R Jones and J
R Jones apart in Viewer and Reports?
Certain users at each agency, who have a valid business need to
see the full SSNs and names, may be assigned Special System
Privileges in Security Administration. This removes all data
blocking of names, birth dates, and SSNs in all screens for these
individual users. The default value is No Special System Privileges
for all users.
Where do I find the list of household members?
It is found in two places: If you search in Viewer and find the
household, click the HOH SSN then click the Members tab. It will
list all of the household members. In the Viewer Search results,
you can click View to see a facsimile of the Form 50058
for the whole household. Scroll down to section 3 to view the members.
This facsimile can be printed.
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Where do I find the unit address?
In Public Housing, the unit physical address comes from the Development
submodule. In Vouchers, the unit physical address is in field 5a
of Form 50058. In either case, the address is displayed in Viewer
in the Unit to be Occupied subtab under the Household tab.
Where do I find the incomes?
In the Viewer, once your Search has found the tenant name, click
on the SSN. There are multiple views of the same households
data. Click the Members tab and the Income subtab to display the
income for each household member.
Where do I find the TTP?
In the Viewer, once your Search has found the tenant name, click
on the SSN. There are multiple views of the same households
data. Click the Rent tab and the TTP subtab to display the TTP calculation.
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What are Overlapping Dates?
Overlapping dates are IMS-PIC shorthand for the situation where
Tenant X is listed in IMS-PIC at HA Number 1 and HA Number 2 submits
a move-in (action 1 or 4) for Tenant X. For all move-ins of this
type, unless the move is from Voucher to Voucher, it will be an
End of Participation (EOP - 6) and New Admission (1). For Voucher
to Voucher, it will be a Port Out (5) and Port In (4). In these
situations, if HA Number 1 does not submit the move-out form (action
6 or 5 as appropriate), then IMS-PIC will automatically generate
the appropriate move-out for Tenant X at HA Number 1 on the first
day of the next month, retroactive to the day before the move-in
date.
What is an automatic EOP?
When an overlapping date situation occurs, IMS-PIC
will generate an automatic EOP in response to:
- A New Admission of the same Head of Household at the same agency
in a different program or
- A New Admission at a different agency in any program except
Voucher to Voucher.
What is an automatic Port Out?
When an overlapping date situation occurs, IMS-PIC
will generate an automatic Port Out in response to a Port In of
a Voucher household at a different agency.
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If my tenant is in an overlapping date situation,
can I submit an EOP or Port Out?
Until the first day of the following month, you may submit your
own move-out. If it is not done by the first day of the following
month, then IMS-PIC will do it automatically (unless the household
is flagged for an identity validity question, which will throw a
fatal error until the ID validity flag is cleared).
How do I use the Overlapping Dates Report?
The overlapping Dates Report tells you the status of your agency
concerning automatic move-outs occurring at your agency or caused
by your agency. has three tabs or sections. User can specify the
effective date range for the report (the default is the preceding
12 months ending today).
- Automatic EOPs and Ports Out Pending: Automatic move-outs from
your agency that will be generated on the first day of the next
month.
- New Admissions and Ports In Causing Overlapping Dates: Move-ins
to your agency that will generate automatic move-outs at other
agencies.
- Automatic EOPs and Ports Out Processed: Automatic move-outs
from your agency that have already happened.
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How do I use the Portability Billing Report?
The portability Billing Report is intended to help you manage and
track your ports in and out. It has two tabs or sections called
(logically) PHA Billing Report (Ports In) and PHA Billed Report
(Ports Out). User can specify the effective date range for the report
(the default is the preceding 12 months ending today). You can use
the report to reconcile your port out invoices, port in invoices
and identify opportunities for absorption if you have unused vouchers.