Training and Technical Assistance

Overview

The Office of Public and Indian Housing (PIH) is taking a more proactive, front-end approach to ensure that incomes are properly verified and rents are calculated correctly. In this endeavor, HUD is focused on developing a cadre of skilled HUD and PHA staff through the delivery of training and technical assistance.

Technical Assistance and Outreach

Initiatives

PIH will provide technical assistance and program support with income verification and rent calculations. The technical assistance will also assist HUD in determining and addressing the root causes of income calculation errors and improper payments in the administration of PIH programs.

PIH Headquarters has developed three new initiatives that will:

1. Provide PHAs with technical assistance to reduce improper payments;
2. Ensure that the right benefits go to the right people;
3. Improve the integrity of data collected and reported in PIC;
4. Reduce the occurrence of tenant under reporting of income

Operation D.I.R.E.S (Deceased Individuals Receiving Erroneous Subsidies)

The purpose of this initiative is to reduce the occurrence of providing housing assistance to deceased tenants by using the Deceased Tenants Report in the Enterprise Income Verification (EIV) system. This report will help PHAs to identify households with deceased tenants and encourage the PHA to follow-up with the family to ensure correct household composition, as well as correct rental assistance for which the family is eligible. Read HUD's letter sent to all PHA Executive Directors on January 7, 2008.

Operation C.I.T.I. (Correcting Incorrect Tenant Identifiers)

The purpose of this initiative is to reduce the number of incorrect tenant personal identifiers (surname, date of birth and social security number) by using the Failed Verification and Deceased Tenants Report in the EIV system. This report will help PHAs to identify household members whose identity can not be verified by the Social Security Administration due to an incorrect or combination of incorrect personal identifiers, and encourage the PHA to follow-up with the family to ensure accurate personal identifiers are reported to HUD. Correct personal identifiers enable the PHA to obtain employment and income information about each individual from the EIV system.

Operation R.I.D. (Resolving Income Discrepancies)

The purpose of this initiative is to reduce the occurrence of tenant under reporting of income by tenants and encourage tenants to make full disclosure of income by using the Income Discrepancy Report. This report helps to alert PHAs of potential tenant under reporting of income in the past 12 months of the last interim or annual reexamination of family income. Resolving income discrepancies has many benefits, such as improving the integrity of tenant reported income, reduces improper subsidy payments, may increase the number of families that can participate in the Housing Choice Voucher (HCV) program, and ensures that limited Federal dollars serve as many families possible.

In the months to come, HUD Headquarters staff will be reaching out to PHAs to provide technical assistance related to the initiatives above, via phone, mail and/or email. If you have questions on how to use EIV effectively to correct problems such as deceased tenants, incorrect personal identifiers, or income discrepancies, please email HUD at PIH.RHIIP.TA@HUD.GOV.

	September 18, 2008 - EIV Reports to ensure correct family composition and rental assistance
	January 7, 2008 - Deceased Tenant Report to eliminate incorrect rental subsidies for deceased households

Training

September 30, 2009

Training Materials

	Power Point Presentation
	Debts Owed to PHAs & Terminations Handout
	SSA Form SS-5 Handout
	Citizenship and Immigration Documentation Handout

To request a Certificate of Completion for the 09/24/09 PIH EIV System 9.0 and Refinement of Income and Rent Rule training, complete and submit the Evaluation Form and Certificate Request form to PIH.RHIIP.TA@HUD.GOV, by the close of business on March 31, 2010.

Viewing of the PIH-EIV Training held on February 11-12, 2009

The training sessions are available in HUD's webcast archives. If you desire to view the session again or your colleagues were not able to view the session when it initially aired, you may view the archived sessions by clicking on either link below.

	EIV Webcasts
	Public Housing Webcasts

Below are the training materials for the EIV training sessions held on February 11-12, 2009.

EIV Training Materials for Webcast

Day 2 - February 12, 2009

	PowerPoint Presentation - Day 2 (one slide per page)
	PowerPoint Presentation - Day 2 (handouts - 3 slides per page)
	Social Security Number Codes
	PIH Notice 2008-44
	Request for Social Security Statement (SSA-7004 Form)

Day 1 - February 11, 2009

	Biography of Today's Trainer - Nicole Faison
	PowerPoint Presentation - Day 1 (one slide per page)
	PowerPoint Presentation - Day 1 (handouts - 3 slides per page)
	Federal Register Notice (01/27/2009) - Final Rule: Refinement of Income and Rent Rule
	Federal Register Notice (02/11/2009) - Notice of Proposed Delay: Refinement of Income and Rent Rule
	Application for a Social Security Card (SS-5)
	Tips for Identifying Valid Social Security Cards
	UIV Monitoring Form
	GCN Security Article
	EIV Access Authorization Form

Thank you for participating in this PIH-EIV training session. Should you have any questions or are interested in participating in the EIV Integrated Project Team (to be a part of future EIV enhancements), please email PIH.RHIIP.TA@hud.gov.

Subscribe to the PIH-RHIIP Mailing List

Go to the HUD Mailing List page, double-click on the PIH RHIIP link, and enter your information.

Effective Use of PIH’s EIV System