Monitoring and evaluation efforts are essential to good program
management. The same reporting requirements of the regular Section
8 program apply to the WtW Voucher Program. By monitoring outcomes,
PHAs will be able to identify problem areas, allocate resources
more efficiently, and ultimately administer a more effective program.
Monitoring outcomes will also allow PHAs and HUD to demonstrate
the success of the WtW Voucher Program, thereby building public
support and leveraging additional funding for the program.
To be successful, PHAs must demonstrate that housing assistance
enabled WtW voucher participants to obtain and/or retain employment.
PHAs may also want to define and track other indicators of success
for their individual programs. At a minimum, however, PHAs should
be regularly collecting leasing and employment data.
PHAs should maximize use of existing data and tracking systems
to measure success. Much of the data that PHAs will need for monitoring
may already be gathered, either through HUD's Multi-family
Tenant Characteristics System or through a partner's tracking
system. Advanced planning, a thorough analysis of existing data,
and close collaboration with partners will prevent duplication of
efforts and improve the quality and usefulness of the monitoring.
The following tools are designed to help PHAs and their partners
obtain and track information about their WtW clients. These tools
are intended only as guides - PHAs and their partners should read
through and revise these tools, as appropriate, to fit the specific
needs of their WtW Voucher programs.