WtW PHAs are experiencing leasing delays for the four primary reasons
listed in the table below. Many sites are confronted with multiple
barriers to leasing up.
Portland's Ready to Rent Program
Portland Housing Authority offers WtW voucher families a Ready
to Rent Program that the PHA developed with money from the state
of Oregon. The program includes five sessions, which address the
barriers to renting faced by low-income families. Families completing
the program receive a merit badge. Their names are given to the
screening company used by Portland landlords. The HA "guarantees"
any family completing the program against unpaid rent or damages
for six months. Funds from the state are used to cover any claims
under the program.
The Housing Authority in Baltimore County's Streamlined Issuance
The Housing Authority in Baltimore County and the Department of
Social Services are located in the same county office and have
a close working relationship. Consequently, Baltimore County has
no difficulty determining an applicant's eligibility for TANF.
HA staff has DSS computers and access to DSS data within their
own offices.
The Housing Authority of Baltimore County also has adopted a
streamlined issuing process in which staff is assigned to specific
parts of the intake process. The Housing Authority initially only
issued vouchers to a small number of families so they could test
the new procedures and identify kinks that require adjustments.
By June, they were ready to process larger numbers. Processing
begins with identifying potentially eligible families at the top
of the waiting list and inviting them to an orientation. An interview
packet containing the application, release, and verification forms
is mailed with the invitation letter. At the orientation, staff
explains the program. Interested families return the application
and completed forms to a technician who reviews the package for
completeness, marks the location of any missing signatures, places
application papers in proper order and mails out verification
forms. Welfare income is verified by PHA staff within the PHA
offices. Files and verification forms when they are returned go
to an Interviewer who determines eligibility and Total Tenant
Payment.
Mass Briefings
Two PHAs, Fresno and Houston, have used mass briefing and issuing
sessions for the WtW program to process large number of families
quickly. Fresno has issued 1,007 vouchers in a very short period
of time using its "housing fair" approach.
Local Cable TV Advertising
Hollywood (FL) Housing Authority advertises for landlords in the
local cable TV channel. To date over 70 landlords have responded
to the advertisement and offered units for rent.
Three-phased Implementation
The Georgia Department of Community Affairs is an example of a
successful implementation approach for a large program. It was
awarded 2,000 Section 8 WtW Vouchers. Because it serves all 149
counties in the State of Georgia and was awarded such a large
allocation of vouchers, the agency devised a method of program
implementation that introduces the counties into the program through
a three-tier process. Each tier has a designated number of counties
that will be phased into the program consecutively. This will
allow for better management and tracking of the program instead
of having implementation scattered through the State simultaneously.