Frequently Asked QuestionsIV. COMMUNITY SERVICE AND
Questions IV. COMMUNITY SERVICE AND SELF-SUFFICIENCY
C. General Questions
Q1: Do PHAs have to implement the community
service and self-sufficiency requirement immediately or wait until their next
fiscal year begins?
A1. By July 31, 2003, PHAs must have provided all residents
written notice about the reinstatement of the community service and self-sufficiency
requirement as outlined in 24 CFR §960.605. This notification must alert residents
of the requirement, whether or not they or exempt, and what they need to do in
order to comply. By October 31, 2003, PHAs must assure that all affected residents
are performing their community service or self-sufficiency requirement.
Do PHAs have to notify all families that the requirement is reinstated, or wait
until the family's next recertification before the requirement takes effect at
A2: Yes, PHAs must have notified all families by July 31, 2003,
that the community service requirement is being reinstated and assure that by
October 31, 2003, that all affected residents are performing community service
or engaged in a self-sufficiency activity.
Q3: Does a PHA have to notify
residents who have a disability of the community service and self-sufficiency
requirement even though they may be exempt?
A3: PHAs are required to notify
all public housing households of the community service and self-sufficiency requirement,
including the process for claiming exemptions.
Q4: Are section 8 only agencies
required to implement community service requirements?
A4: No, this statutory
requirement only applies to residents of public housing.
Q5: What funds
can PHAs use to notify families of the reinstatement of the community? service
and self-sufficiency requirement?
A5: PHAs can implement the community
service and self-sufficiency requirement with any funds available for expenditure
during Federal FY 2003.
Q1: Do PHAs who already have an approved Plan have
to submit an amendment to the Plan?
A1: No, PHAs
do not have to amend already approved FY 2003 Annual Plans or already submitted
FY 2003 Annual Plans. However, for such PHAs, the Resident Advisory Board must
be informed if there are any significant policy changes to an agency's previous
community service and self-sufficiency requirements and next year's Annual Plan
submission must contain the required attachment, if applicable.
should be covered in the description of community service and self- sufficiency
requirement that is attached to an agency's PHA Plan?
A2. PHAs are not
required to submit their full local policy on administration of community service
and self-sufficiency requirements (pursuant to 24 CFR Part 960, Subpart F) as
part of the plan. Rather, the description in the plan may be approximately one
page in length, or shorter. It must address the administrative steps taken to
implement the requirement (scheduled changes in leases, written description of
the service requirement, written notification to residents regarding requirement
or exempt status of each adult family member, cooperative agreements with TANF
(welfare) agencies to assist the PHA in verifying residents' status, whether the
PHA or another entity will administer the program, etc.) and the programmatic
aspects of the requirements (including the types of activities that residents
who are subject to community service and self-sufficiency requirements may participate
in to fulfill their obligations, which partner agencies may offer residents opportunities
to fulfill requirements, process to cure noncompliance, etc.).
agencies are exempt from completing the PHA Plan template question about community
service and self-sufficiency?
A3: High performing agencies and small PHAs
are exempt from completing component 12 D as part of the streamlined Annual Plan
submission. However, these agencies are still required to implement the community
service and self-sufficiency activity and have the policy locally available as
a supporting document to the Annual Plan. Also, the community service requirement
does not apply to section 8 only agencies.
Q1: Has the community service and
self-sufficiency requirement changed?
A1: No, there have been no changes
to the regulation or requirements
Q2: Is a resident who was delinquent in
hours for FY 2001 required to make up these hours?
A2: Yes, a resident
would still be obligated to make-up the hours he/she was delinquent in FY 2001
for fulfilling the community service and self-sufficiency requirement provided
the resident was given notice of non-compliance prior to the expiration of the
lease in effect at the time.
Q3: Are military family members exempt? For
A3: No, military families are not exempt under section 12(c) of
the United State Housing Act, or under 24 CFR 960 Subpart F.
Q4: Can individuals
be exempt from the community service requirement and self- sufficiency requirement?
A4: There are numerous exemptions under the law for adult residents who
are unable to participate or for whom the provision is infeasible. The exemptions
are codified at §960.601, and are as follows: Age 62 years or older.
Blind or disabled, as defined in Notice PIH 2003-17. Engaged in work
activities (see Q&A 5) Meet the requirements for being exempt from having
to engage in a work activity under the State program funded under part A of title
IV of the Social Security Act (42 U.S.C. 601 et seq.) or under any other welfare
program of the State in which the PHA is located, including a State-administered
welfare-to-work program Members of a family receiving assistance, benefits,
or services under the State program funded under part A of title IV of the Social
Security Act (42 U.S.C. 601 et seq.); or under any other welfare program of the
State in which the PHA is located, including a State-administered welfare-to-work
program and has not been found by the State or other administering entity to be
in noncompliance with such program.
Q5: If a person is engaged
in a work activity, is he or she exempt from the community service and self-sufficiency
A5: In order for an individual to be exempt from the community
service and self- sufficiency requirement because he/she is "engaged in work activities",
the person must be participating in an activity that meets one of the following
definitions of "work activity" in section 407(d) of the Social Security Act (42
- Unsubsidized employment
- Subsidized private-sector
- Subsidized public-sector employment
- Work experience
(including work associated with the Refurbishing of publicly assisted housing)
if sufficient private sector employment is not available
- Job-search and job-readiness assistance
- Community service
- Vocational educational training (not to exceed 12 months with
respect to any individual)
- Job-skills training directly related to employment
- Education directly related to employment in the case of a recipient
who has not received a high school diploma or a certificate of high school equivalency
- Satisfactory attendance at secondary school or in a course of study
leading to a certificate of general equivalency, in the case of a recipient who
has not completed secondary school or received such a certificate
provision of childcare services to an individual who is participating in a community
Public housing agencies (PHAs) are encouraged to consider
30 hours per week as the minimum number of hours for a work activity as described
in Section 407(d) if the Social Security Act, and implementing regulations 45
CFR Section 261.31(1)(a)(1). PHA can use reasonable guidelines in clarifying this
statutory list of work activities in coordination with the Temporary Assistance
to Needy Families (TANF) agency, as appropriate.
Q6: Does a resident's
community service/economic self-sufficiency activity have to total 96 hours for
the year, or does the resident have to perform a mandatory 8 hours each month?
A6: The expectation, in accordance with the statute, is that each adult
member of the family, unless otherwise exempt, is required to contribute 8 hours
per month of community service, or participate in an economic self-sufficiency
activity for 8 hours per month, or a combination of the two that total eight hours
HUD believes that there can be flexibility for PHAs to allow
individuals, based on circumstances that may prevent an individual from performing
the 8 hours of community service/economic self-sufficiency each month, to remedy
this requirement by performing the activity prior to renewal of the lease or within
a reasonable period determined by the PHA.
Q7: If a person is a regular
part-time employee working during the regular school session, or is a full-time
student but attending summer session classes; would such persons be required to
perform community service during the summer break?
A7: As stated in Q&A
5, HUD encourages PHAs to consider 30 hours as the minimum number of hours for
a work activity. If PHAs adopt this policy, a regular part-time employee would
likely not be exempt unless the person's educational pursuit meets one of the
definitions of work activities (e.g., vocational training) listed in Q&A #5.
A seasonal farm worker works six months a year and is off six months a year; does
he/she have to perform community service during their off time?
order for an individual to be exempt from the community service requirements because
he/she is "engaged in work activities," the person must be participating in an
activity that meets one of the definitions of "work activity" as found in section
407(d) of the Social Security Act (see Q & A #5). Under these definitions, a seasonal
worker who only work six months a year would likely be required to perform community
service during their off period. However, final decision would be based on the
specific PHA policy that defines work activity based on Section 407(d) of the
Social Security Act.
Q9: Is a parent who teaches his/her children at home
(home schooling), exempt from the community service requirement?
Q&A 5. However, home schooling may be an eligible community service activity if
the PHA determines it as such.
Q10: Can a PHA exempt a pregnant female
who has a doctor's excuse?
A10: Pregnant female are not included in the
list of exempt individuals. A PHA could determine that a pregnant individual is
temporarily unable to comply with the community service/economic self-sufficiency
requirement. The PHA may require written documentation from a physician stating
that the individual is unable to perform community service or participate in an
As stated earlier, there can be some flexibility
for PHAs to allow individuals, based on circumstances that may prevent an individual
from performing the 8 hours of community service/economic self-sufficiency each
month, to remedy this requirement by performing the activity prior to renewal
of the lease or within a reasonable period determined by the PHA.
Are stay-at-home parents exempt from the community service and self-sufficiency
A11: Stay-at-home parents are not included in the definition
of exempt individuals under the Section 12 of the US Housing Act or 24 CFR 960.601.
PHAs may wish to consider how best to assist a stay-at-home parent meet his/her
community service requirement by babysitting in their home for someone who is
performing community service or providing childcare at a resident meeting.
Q12: Who is responsible for providing childcare for a parent that is required
to perform community service?
A12: Like other training or employment activities,
residents need to pursue their own options for childcare.
Q13: Does exemption
under §960.601 exempt an individual who "(4) Meets the requirements for being
exempted from having to engage in a work activity under the State program funded
under part A of title IV of the Social Security Act (42 U.S.C. 601 et seq.) or
under any other welfare program of the State in which the PHA is located, including
a State-administered welfare-to-work program" apply only to recipients of TANF
or other welfare benefits?
A13: This exemption applies to anyone whose
characteristics or family situation meet the welfare agency exemption criteria
and can be verified.
Q14: If an individual is receiving unemployment benefits
and is obligated to look for work while receiving benefits, does this person has
to comply with the 8 hours of community service each month?
A14: Job search
is one of the items listed in the definition of work activities under section
407(d) of the Social Security Act. The PHA must determine if the family is "engaged"
in an activity that meets the definition of "work activities" using reasonable
guidelines and if it can be verified.
Q15: If an individual doesn't fulfill
his/her community service requirements, will the entire household be subject to
A15: A household that includes an individual living in the unit,
who did not meet the service requirement and who does not agree to do any additional
community service hours, after the initial twelve-month period, is subject to
nonrenewal of the lease.
There are alternatives or mitigating circumstances
short of sanctions that a PHA can take if an individual family member does not
- The PHA must provide notification to residents of noncompliance
in the event the resident is not fulfilling his or her obligation.
PHA must describe the noncompliance; state that their lease may not be renewed
at the end of the 12-month lease term unless tenant complies with written agreement
to cure noncompliance;
- The PHA must offer the tenant an opportunity to
enter into a written agreement with the PHA to cure the noncompliance in accordance
with the agreement. This agreement should include:
- The additional
number of hours of service or activities needed to make up the total number of
hours required over the 12-month lease term of the new lease, and
assurance that all members of the family who are subject to the service requirement
are currently complying with the service requirement, or
- Written assurances
satisfactory to the PHA that the tenant or other noncompliant resident no longer
resides in the unit.
Q16: In the case of very small PHAs (100 units
or less) in geographical areas that are fairly rural and limited in their resources
because of distance, how does the PHA go about creating community service opportunities
for the residents required to perform community service?
A16: HUD suggests
that PHAs might want to pattern the community service requirement after the community
service requirement some high schools require for graduation in public schools.
The school usually does not act as the site for performing the activity but instead
may have a list of possible sites in the community or activities that are acceptable
to meet the service requirement. Students are given general community guidelines
on types of activities, but have great flexibility in determining where and how
they will meet the service requirement as long as the activity is unpaid and can
be documented. Students are expected to obtain written verification of completion
of the activities and the number of hours performed from the participation agency
or organization. The student is also required to send this information to the
school and to keep track of the total number of hours needed to meet the requirement.
Q17: What action can a PHA take against a resident who forges documents
pertaining to community service participation?
A17: PHAs would handle
this situation the same as they would handle any type of fraud and PHAs should
be very clear about what information is required of the resident. PHAs should
also make it very clear to residents that failure to comply with the community
service requirement is grounds for nonrenewal of their lease.
PHAs responsible for providing transportation to community service sites?
A18: No, but some communities have resources for low-income families such as reduced
bus or subway passes, etc. If residents are doing community service at locations
with other residents, organizing car pools is a possibility for resident organizations.
Also see information on funding through the Department of Transportation's - Access to jobs -
Welfare to Work
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