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PHA Plans Frequently Asked Questions (FAQs)- Technical

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 Information by State
 Print version
 

Browse Questions and Answers

Below are PHA Plans questions and answers organized by the following topics:

Working with Templates

 -   How do I know which PHA Plans template to download?
 -   Do I have to purchase an older version of MS Word / WordPerfect to use the provided PHA Plans Template files?
 -   How do I name my PHA Plans file?
 -   How do I name my Attachment file(s)?
 -   Why is it so important to name my PHA Plans files correctly?

Submitting Your Plan

 -   What does it mean to download a PHA Plans file?
 -   What does it mean to upload/submit a PHA Plans file?
 -   How do I submit a PHA Plans file if my current browser version doesn't support File Upload?
 -   How do I know HUD received my plans?
 -   How long should I wait before resubmitting my plan?
 -   What is PDF?


Working with Templates

How do I know which PHA Plans template to download?

From the home page click on the template link. This will take you to the template page, where you can choose from four different types of PHA Plans Templates. The four types; Microsoft Word 2003, WordPerfect 5.1, Rich Text Format and Portable Document Format, allow you to use a word processing software that you are familiar with and prefer to use.

Microsoft Word users should choose the PHA Plans official template - word 2003 link. Since HUD standards support Microsoft Word 2003 as a primary word processing application, it is recommended that PHAs use Microsoft Word. However, if you do not have Microsoft Word, the PHA Plans template is available in other formats. WordPerfect users should select the PHA Plans official template - WordPerfect 5.1 link.

If you do not have either Microsoft Word of WordPerfect, have a Macintosh computer, or do not feel comfortable using these applications, please choose the PHA Plans official rich text format (rtf) template. PDF files are available for read-only/print purposes. Electronic modifications can not be made to the PDF templates. Please see the questions below to find out more information about PDF and RTF.

Do I have to purchase an older version of MS Word / WordPerfect to use the provided PHA Plans Template files?

If you already own the latest versions of MS Word and/or WordPerfect, there is no need to purchase an older version (i.e., Word 2003 or WordPerfect 5.x for Windows). Generally, later versions of these software applications are "backward compatible." In other words, you will be able to open, edit and save the PHA Plans Template files using newer versions of the software.

Note: When saving your PHA Plans Template file after editing, remember to save it down to Word 2003 or WordPerfect 5.x for Windows. Click on File, Save As, and change the Save as type: drop down list to one of the formats discussed above.

How do I name my PHA Plans file?

When downloading the PHA Plans Template file to your personal computer, you will be prompted to save your file. The PHA Plans Template file should be saved as: "Your PHA code, the letter 'v' for version, and then the version number of your PHA Plans file." For example if your PHA code is "WA007" and this is your second version, then your PHA Plans file should be saved as "wa007v02". We ask that you keep all filenames in lowercase letters.
How do I name my Attachment file(s)?

Attachment files should be named as: "Your PHA code, the letter 'a' for Attachment A or the letter 'b' for Attachment B, etc., and the version number of the attachment." For example, if your PHA code is "WA007" and the attachment file you want to submit along with your PHA Plans file is the first version of Attachment A, then the attachment file should be saved as "wa007a01".

Why is it so important to name my PHA Plans files correctly?

Not naming your files correctly can cause you to receive an error message and your files will not upload.

What if my template does not have checkboxes?

Some templates are downloading without checkboxes. Continue to use the template by typing an "X" next to the appropriate answers.

What fiscal year do I submit for?

You must submit your PHA Plan for the Fiscal Year Beginning date. For example, a PHA that has a fiscal year beginning Oct. 1, 2009 should be submitted for Fiscal Year 2009, not 2010.


Submitting Your Plan

What does it mean to download a PHA Plans template file?

Downloading information is the process of copying a file, or files, from a main source location to another location. During the process of downloading the PHA Plans Template file, the file is taken from the PHA Plans web site and saved to your personal computer.

What does it mean to upload/submit a PHA Plans file?

Uploading information is the method of transferring a file, or files, from one computer to another location (e.g.- network or mainframe). During the process of uploading your completed PHA Plans file(s), the PHA Plans file is transmitted from your personal computer to the HUD network.

How do I know HUD received my plans?

PHAs submitting plans electronically can check the received plans page to see when they reached HUD. This page is updated frequently to allow PHAs to check that their Plans were received within 48 hours of submission.

How long should I wait before resubmitting my plan?

Your plan normally shows up on the received site in two business days. The process of posting plans to the website is a manual process and runs in batches. Please be patient and contact PIH_PHA_Plans@hud.gov if you have a problem.

What is PDF?

Portable Document Format (PDF) is a file format developed by Adobe Systems Incorporated. PDF captures formatting information from a variety of desktop publishing applications, making it possible to send formatted documents to another user and have them appear on the recipient's monitor or printer as they were intended. To view a file in PDF format, you need the PDF Reader, a free application distributed by Adobe Systems.

 
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