Challenges to Service Delivery
The age and circumstances of teenage mothers who could be in need
of a Second Chance Home "slot" present major challenges
to service delivery. Indeed, more often than not, minor parents
who are not able to live with their parents cannot do so due to
violence in the home, physical abuse, or unsafe living conditions.
These circumstances suggest that the service needs of some of these
mothers are greater than the service needs of other teen mothers.
Providing services in a residence requires individualized attention
and trained committed staff. The following are some of the challenges
to effective service delivery based upon both the characteristics
of the service recipients and the nature of the services themselves.
Differing Levels of Need. Part of the intrinsic
appeal of Second Chance Homes is the ability to offer tailored
services to the individual, with direct knowledge of the services
needed. For instance, the primary service needs of some teens
may be a stable living environment, education or employment, while
others may have multiple needs related to histories of physical
and sexual abuse, domestic violence, and long-term poverty. Experiences
from Massachusetts suggest that it is best to offer a range of
services, with the ability to tailor services to each individual.
Given that there is variation in the service needs of teenage
mothers, programs either have to be very flexible and comprehensive
in nature or there will be both unmet needs and misused resources.
It may be more harmful than beneficial to assume that all young
mothers need the same core set of services.
Need for Structured Environment. The design
of some programs already in existence is quite structured and
in many instances restrictive. This stems from a belief among
program operators that in order to really help young mothers and
enforce behavioral change, they need lots of structure and opportunities
to learn all of the skills that are intended to help them improve
their parenting and be able to provide for their children. Often
this very prescriptive orientation means that nearly every hour
is accounted for with participation in some form of activity,
leaving little or no free time. As a result, some mothers may
be reluctant to stay and forfeit some of their freedoms.
Evidence from Massachusetts indicates that some mothers dropped
out due to the severity of the rules and regulations. Some mothers
chose not to remain in a Second Chance Home for other reasons:
they missed their families; they succumbed to pressure from their
boyfriends; or some had persistent drug or alcohol problems that
were in violation of house rules, which meant that they could
not remain in residence and had to seek treatment (if they chose
to) elsewhere. The average length of stay in some of these homes
is 6 months, making the provision of long-term services very difficult.
Some homes have experienced success with a service model that
begins with a highly structured environment, but offers teens
more autonomy and flexibility as they progress through the program.
For instance, in the Second Chance Homes in Rhode Island, teens
begin by living in a highly structured group home with 24-hour
supervision. As they make progress in school and improve their
parenting skills, they move into a shared apartment situation
with 16-hour supervision. In the last stage of the program, as
teens prepare for independent living, they move into individual
apartments and a case manager provides guidance and supervision
for eight hours each day.
Coordination of Services. Many Second Chance
Homes are intended to be comprehensive in nature, necessitating
interactions with many different types of agencies. Deciding which
agency has overall responsibility for coordinating services for
participating teenage parents needs to be done up front, as this
influences the overall program orientation and functioning.
Quality of service may be contingent upon program staff.
Service delivery and overall program success will likely be contingent
upon the individuals who are running the program and delivering
services. It takes a tremendous amount of patience and commitment
on the part of program staff when dealing with many of the issues
that are facing resident teens and their young children. Recruitment,
training and retention of staff are issues that need to be given
careful consideration.
Need for community support. Many of the characteristics
of a model Second Chance Home (committed staff, comprehensive
services, highly structured environment) suggest that the program
design and service delivery must be highly responsive to the needs
of the community, and specifically the young women who are in
need. The infrastructure and public support for these homes need
to be in place in order for a program to be sustained.
Evidence of Effectiveness
There have been several process analyses of Second Chance Homes
describing the service delivery approaches specific to individual
programs as well as the number and characteristics of teens served
by the programs. Several of these evaluations have provided considerable
insight into the needs of young mothers and their children, and
have offered good suggestions on what the next direction should
be in terms of defining or refining programs serving young mothers
and their children. In addition to documenting how programs operate
and offering descriptive information about teens and their children,
in some cases the studies also include documentation of outcomes
(e.g. employment, education or pregnancy) that were measured by
the programs.
To date, there is very limited rigorous evaluative information
on the effectiveness of Second Chance Homes. Several states or programs
have reported successful results in terms of reduced repeat pregnancies
(compared with the state average), higher rates of school completion,
lower child abuse and neglect, improved maternal and child health,
higher participation in employment, and reduced welfare dependency.
However, use of these results to make informed policy or program
design decisions is limited because: 1) the results have typically
been based on self-reported information from participants (not independently
verified); 2) the information is based on a very small number of
young mothers; and 3) the information reflects only the outcomes
of those who stayed with the programs or were able to be tracked
after leaving. Further, in almost all cases, there has been no comparable
group with which to compare outcomes in order to determine whether
the participation in a Second Chance Home made a real difference
compared to what would have otherwise happened.
Massachusetts, with perhaps the most established network of Second
Chance Homes, operates 21 homes across the state. Data collected
by the Department of Transitional Living Programs in Massachusetts
indicate that there were fewer pregnancies among teens in Second
Chance Homes than the statewide average. While this finding is encouraging,
it is descriptive and suffers from the lack of comparison with a
comparable group- one with similar circumstances or motivation.
The need for evaluation is being recognized as a key component
in new program design. For instance, in one design document for
Second Chance Homes, it is suggested that any new program build
evaluation activities, such as tracking outcomes of participants,
into the everyday operations. In addition to informing program operators
and funders of the overall success of the program in achieving the
intended outcomes, this kind of process evaluation evidence can
be very useful in informing others who are interested in starting
or redesigning a Second Chance Home about policy issues and operational
lessons. While serving a useful purpose, there are several limitations
to this information, however, in terms of assessing program effectiveness.
Challenges to Rigorous Program Evaluation
As more programs seek to conduct rigorous program evaluations,
there are several key issues and challenges to consider. These include:
Program size and capacity. The majority of existing
Second Chance Homes are residential in nature, accommodating small
numbers of teenage mothers and their children (often 6 or 8 teen
mothers at one time). This structure is often conducive to the
program setting and service delivery, but it makes any kind of
rigorous impact evaluation more difficult due to the smaller sample
sizes.
Measurements. Second Chance Homes offer the
opportunity to address a variety of issues that can effect outcomes
for both the mother and child. Some of the outcomes are easily
quantified, such as the attainment of a high school diploma or
GED. Others, such as parenting skills or increased self-esteem,
are more difficult to measure and the anticipated impact may not
surface for extended periods of time.
Comparison. A rigorous impact evaluation requires
the comparison of two groups that are otherwise comparable except
for participation in a Second Chance Home. Ideally, the strongest
and most defensible comparison is between two groups that have
been selected at random to either receive program services or
not. Neither program operators nor researchers would support the
denial of services to teens and their children for purely research
purposes. However, often where there is more demand for service
than capacity to serve, applicants can be randomly selected into
the program as space allows. Those not selected can be included
in the study to compare outcomes.
Additionally, the nature of the program makes it difficult to
definitively answer questions on program effectiveness without
the ability to construct a comparison group that takes into account
not only socio-demographic characteristics, but also such traits
as motivation, willingness to comply with authority, or emotional/mental
health status.
Follow-up and tracking. Many of the key outcomes
that Second Chance Homes aim to improve can only be measured after
an extended period of time. For instance, while the attainment
of a high school diploma could be achieved in a relatively short
time frame, there are some program impacts that may not surface
for quite some time. Many of the positive outcomes, such as long-term
employment, increased subsequent earnings and self-sufficiency,
and some of the child development outcomes do not surface immediately.
Moreover, measuring program effectiveness is complicated by the
difficulty in determining how much of the change in outcome is
attributable to the intervention, when the average length of stay
is less than one year. Many of the evaluations have collected
data on teens who were in the program, but have had more difficulty
tracking teens who have left the program.
Conclusion
Second Chance Homes can "...provide teenage moms and their
babies with an environment that is safe, supportive, and supervised."
Second Chance Homes can provide access to child care, education,
job training, counseling and parenting instructionhelping
teen parents to take responsibility for their lives and for their
childrens futures. Determining how funds can be used for the
purposes of establishing a Second Chance Home requires coordination
and very clear goals for both the program and the community/setting.
It also requires information sharing, technical assistance and guidance,
documentation, and attention to evaluation design to ensure that
there is accurate and reliable information on program characteristics
and outcomes for teens and their children, and, where possible,
rigorous evaluation to assess program effectiveness.
Continued
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