From: Housing.Counseling  
Sent: Thursday, July 16, 2009 5:32 PM 
To: 'sf-housing-counseling-l@hudlist.hud.gov' 
Subject: Upcoming HECM Training to Fulfill HECM Roster Program Requirements

To: HUD-Approved HECM Counseling Agencies

To address concerns about the availability of HECM training, HUD will be hosting conference calls on the 
new HECM Protocol in the near future. Participation in these conference calls will fulfill counselor training 
requirements for the HECM Roster and training certificates will be issued by HUD to all participants. 

Information about the upcoming calls is below. Participation is on a first-come, first-served basis, with a 
limitation of 100 available phone lines for each call.

Monday, July 20
2 – 4 PM
Conference ID # 20605254
Dial-in #: (800) 255-9916

Tuesday, July 21
2 – 4 pm
Conference ID # 20606901
Dial-in #: (800) 255-9916

Wednesday, July 23  
2 – 4 pm
Conference ID # 20607623
Dial-in #: (800) 255-9916

HUD may hold additional Protocol training sessions, if necessary.

This message has gone out to the email addresses provided by all active HECM Counseling 
agencies in HUD’s Housing Counseling Program.  All Parent Agencies should make sure their sub-
agencies have received this information.  Please direct questions or comments to your HUD point 
of contact or email Housing.Counseling@hud.gov

Sincerely,
Director, Program Support Division
Office of Single Family Housing
Department of Housing and Urban Development