Resident Involvement for Program Success

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Description:

The center staff don’t understand it. They’ve conducted a resident survey. They’ve determined what programs and services residents need and want. They’ve promoted the center’s programs. And still, the number of residents who take advantage of all of the resources offered at the center is lower than expected. What steps can staff members take to increase resident participation levels at their center? Participants find out during this session what tactics to use to increase resident involvement. Center staff will learn how to create resident ownership, build trust, target specific populations, provide incentives, overcome participation barriers, and spread the word about their centers with the community.

Presenters:

Ron Butler
Principal
The NYMIA Group

Makini Magee
Center Director
Bryant Manor Community Learning Center
Phone: (206) 324-2261

Ron Butler has extensive experience in nonprofit and small business development, planning and implementing real estate development projects, leading large strategic planning processes, developing and managing national community development initiatives, and developing comprehensive resource development campaigns. Additionally, he has experience with managing nonprofit and for-profit organizations, and providing technical assistance and training for community based organizations. As a private consultant, Mr. Butler provides training, strategic planning, organizational development, and technical assistance services to public and private organizations. Mr. Butler’s areas of expertise include planning and implementing real estate development projects, conducting community assessments and providing technical assistance to business enterprises and community-based technology centers in urban and rural communities. In addition, the firm provides strategic assistance to colleges and universities that are forming partnerships with their communities. Previously, Mr. Butler directed a national initiative in conjunction with the U.S. Department of Housing and Urban Development (HUD) that supports partnerships between institutions of higher education and public and private organizations to revitalize economically distressed communities. He also managed the startup of a multi-million dollar, 30-member consortium of private sector funders comprised of local and national banks, foundations, and corporations, which provided multi-year operating grants, technical assistance, and training to nonprofit community development organizations. Mr. Butler earned a master’s degree in public administration and policy analysis from the University of Illinois, and a bachelor’s degree in political science from the University of Delaware.

Makini Magee has devoted the last 26 years of her professional career to education and youth/family development. For the past three years, she has served as the director of the Bryant Manor Computer Learning Center. In this position, Magee works with immigrant populations on issues of access, opportunity, and equality in education. Prior to joining Bryant Manor Computer Learning Center, Magee co-founded the Garvey School (K-12). For the Garvey School, Magee developed curriculum, conducted assessments, and created the intergenerational “Adopt a Grandparent” program for primary grades, now used through Seattle Public Schools.

	Butler Presentation
	Magee Presentation
	Case Study
	Resident Involvement Quotes