Adjusting a Late and/or Interest Charge

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An adjustment is the removal of late and/or interest charges assessed on a late upfront mortgage insurance premium (MIP) payment.

An adjustment may be requested for one of the following reasons:

• Disaster conditions at mortgagee or HUD site
• Transmission problem at HUD site
• System problem at HUD site
• A HUD management decision is made for other valid reasons not listed above

Adjustments are processed by the Lender Assistance Section of HUD's Single Family Insurance Operations Division (SFIOD). To request an adjustment, send an email to LenderAssistance@hud.gov and include the following in the request:

• Name and ID of mortgagee (enter ID in subject field)
• Adjust upfront payment (specify in subject field)
• FHA case number(s)
• Date the late payment was remitted
• Adjust late, interest, or both
• Reason for the adjustment
• Mortgagee contact name, including telephone number and/or fax number

Upon request, you must submit documentation needed to support the late/interest adjustment.