Portfolio

Information by State  Print version

Questions and Answers

How do I find out all the cases we currently service? Where can I retrieve my current portfolio?

The Portfolio file is available via the FHA Connection on the World Wide Web or the Frame Relay Network (for large volume mortgagees). 

Do you have access to the FHA Connection? If not, please refer to Mortgagee Letter 97-33 (July 24, 1997) for information about gaining access. After signing on to the FHA Connection, select Single Family FHA, followed by Single Family Servicing, then Monthly Premiums. Select the Retrieve Files button to access your files.

When can I retrieve my portfolio information?

For mortgagees using the FHA Connection, Portfolio information is always available with the latest status from HUD's Single Family Insurance System (SFIS/A43). File requests for Portfolio are processed between the hours of 8 a.m. and 8 p.m. ET, Monday through Friday, excluding holidays. A generated file remains available for three business days.

A Portfolio file is generated automatically monthly for mortgagees using the Frame Relay Network (available on or about the second day of the month).