Single Family Case Detail

The FHA Connection provides FHA case information using either Case Query or Case Detail. Case Query, available on the Single Family Origination (Case Processing) menu, provides current information for nonendorsed cases on record in HUD's origination system, the Computerized Homes Underwriting Management System (CHUMS). Case Detail, available on the Single Family Servicing (Monthly Premiums) menu, provides current information for all FHA cases, both endorsed and nonendorsed, based on the status of the requested case. If the case has not been insured, case information is retrieved from CHUMS. If the case has been insured, case information is retrieved from the Single Family Insurance System (SFIS). For either nonendorsed or endorsed cases, information about the last three mortgage insurance premium (MIP) payments is displayed if monthly mortgage insurance premiums have been paid to HUD's monthly premium collection system, the Single Family Premium Collection Subsystem-Periodic (SFPCS-P).

Do you have access to the FHA Connection? If not, please refer to Mortgagee Letter 98-13 for general information, as well as instructions for accessing the FHA Connection. The FHA Connection Welcome Page includes additional detailed information about the site.

FHA Connection users authorized to use either Case Query or Case Detail can request and view case information.

FHA Connection users must be authorized to request information using either Case Query (Single Family Origination/Case Processing menu) or Case Detail (Single Family Servicing/Monthly Premiums menu). If you are an authorized FHA Connection user and are unable to use these functions, contact your FHA Connection Application Coordinator to obtain the necessary authorization.

Do you have access to the FHA Connection? If not, please refer to Mortgagee Letter 98-13 for general information, as well as instructions for accessing the FHA Connection. The FHA Connection Welcome Page includes additional detailed information about the site.

Requests for case information are processed between the hours of 8 a.m. and 8 p.m. ET Monday through Friday, excluding holidays.

Yes, the information displayed using Case Detail (Single Family Servicing/Monthly Premiums menu) has been approved for viewing by lending institutions that are neither the servicer nor the holder.

Yes, for a nonendorsed case that is archived in CHUMS (i.e., there was no activity on the case for 13 months and it was archived), Case Detail will display the following message: 257: This case has been purged from CHUMS.

To restore an archived case (take out of archive), use Case Query on the Single Family Origination's Case Processing menu. When Case Query is processed for the case, an error message is displayed indicating the case is archived. At that time, you can request that the case be restored. The case is restored by the next business day and can be viewed using either Case Detail (Single Family Servicing/Monthly Premiums menu) or Case Query (Single Family Origination/Case Processing menu). The case remains available until the CHUMS monthly archive is run.

The information displayed using Case Detail (Single Family Servicing/Monthly Premiums menu) has been approved for viewing by lending institutions that are neither the servicer nor the holder.

Information provided using Case Detail (Single Family Servicing/Monthly Premiums menu) includes the last three monthly MIP payments made on the case to HUD's monthly premium collection system, SFPCS-P. However, the payments listed do not reflect any other transactions such as refunds or debit vouchers.

For either nonendorsed or endorsed cases, the information displayed using Case Detail (Single Family Servicing/Monthly Premiums menu) includes information about the last three MIP payments if monthly mortgage insurance premiums have been paid to HUD's monthly premium collection system, SFPCS-P. The payments listed do not reflect any other transactions such as refunds or debit vouchers.

Servicer (or holder) transfers reported through the FHA Connection (Single Family Servicing/Mortgage Record Changes menu) can be verified by using Case Detail (Single Family Servicing/ Monthly Premiums menu). The Case Detail information displayed includes:

The FHA Connection provides FHA case information using either Case Query or Case Detail. Case Query provides current information for nonendorsed cases on record in HUD's origination system, CHUMS.

Case Detail, available on the Single Family Servicing (Monthly Premiums) menu, provides current information for all FHA cases, both endorsed and nonendorsed, based on the status of the requested case. If the case has not been insured, case information is retrieved from CHUMS, and CHUMS Last Action is displayed as the key status field. If the case has been insured, case information is retrieved from the SFIS, and SFIS Case Status is displayed as the key status field. For either nonendorsed or endorsed cases, information about the last three MIP payments is displayed if monthly mortgage insurance premiums have been paid to HUD's monthly premium collection system, SFPCS-P.

Information provided using either Case Query or Case Detail reflects what is currently on record in HUD's systems.

Case Detail (Single Family Servicing/Monthly Premiums menu) is available, as authorized, to all FHA Connection users. The information displayed using Case Detail has been approved for viewing by lending institutions that are neither the servicer nor the holder. Information can be obtained for both nonendorsed and endorsed cases and includes the last three MIP payments if monthly mortgage insurance premiums have been paid to HUD's monthly premium collection system, SFPCS-P.

Portfolio is also available to FHA Connection users as authorized, but information is restricted to only those cases currently serviced by the associated lending institution. Critical FHA case information is included that can be used to reconcile servicer records with HUD's records.

Information provided using either Case Detail or Portfolio reflects what is currently on record in HUD's systems.