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	IDIS Resources
IDIS Guidance for the first Emergency Solutions Grants Allocation IDIS instructions for ESG grantees: Activity Setup IDIS instructions for HPRP grantees IDIS Quick Tips User Guide IDIS Online Data Download Documentation Grantee Local Administrator Guide IDIS Online EDI Documentation   IDIS EDI Record Layout   IDIS EDI Error Messages How to Run Reports in IDIS OnLine 2011 Formula Grant Allocations

To log on to IDIS OnLine, click here.

IDIS OnLine Hours of Operation

	Monday - Saturday: 7:00AM - 10:00PM Eastern Time
	IDIS OnLine operates on ALL federal holidays.

How to obtain an IDIS OnLine account:

New Grantee/PJ user requests or profile changes must be made by the organization’s Chief Executive Officer (or their designee).

	Grantee/PJ User must fill out this form
	Have the form notarized as directed on the form
	Submit it to your local HUD field office
	If the field office recognizes the person who signed, they will forward the request to HUD HQ

New IDIS users will be issued a “B” number as your username. Your initial password will be your first and last initials and the last 4 digits of your social security number. For instance: James Madison, SSN 987-65-4321, temporary password = jm4321.

Upon initial login, new users will be prompted to create a new password that must contain:

	a minimum of eight characters
	at least one uppercase letter
	at least one lowercase letter
	at least one number
	at least one special character.

Technical Assistance

Contact the IDIS Technical Assistance Unit (TAU) helpdesk at 877-483-8282 or email idis.help@hud.gov for assistance. Hours: Mon — Fri, 8:15 AM — 7 PM Eastern Time. Please note: the TAU cannot reset passwords.

Password Resets

Three unsuccessful login attempts will lock your account. If this happens, you must call the HITS National Help Desk 1-888-297-8689 option 3 and request a password reset. NOTE: HUD HQ staff and the TAU cannot reset passwords!

Training on the UAT Test Server

The User Acceptance Testing (UAT) server is available for individual learning and is used in live training classes.

• External Users (Grantees)
• Internal Users (for HUD Staff only)

IDIS OnLine UAT Test Server Login Instructions

Your initial userid and password will be your existing C ID/H ID. While the userid can be upper- or lower-case, the password must be only upper case. You will be prompted to change your password. At that point, your password is permanent.

Please do not use your current IDIS password for your initial login; it will not work with this UAT environment.

If you get locked out of IDIS OnLine UAT, wait 2 minutes and try logging in again. If you still have difficulty logging in, please contact the CPD Help Desk at 877-483-8282 or via email at IDIS.Help@hud.gov.