The
purpose of SHP is to assist homeless persons in the transition from
homelessness, and to enable them to live as independently as possible.
To that end, the program has three overall goals.
Three
Basic Goals
HUD
has established three basic goals for each SHP project. These are
incorporated in the project's design as shown in the application
and reported on each year in the APR.
- The first goal of the SHP program is to help program participants
obtain and remain in permanent housing.
- The
second goal is helping the participants increase skills and/or
income. Meeting this goal will allow the participants to secure
an income to live as independently as possible.
- And
finally, help the participants achieve greater self-determination.
The condition of homelessness itself can be damaging to ones self-determination;
achieving a greater sense of self-determination enables the participant
to gain needed confidence to make the transition out of homelessness.
Establishing
Performance Measures to Meet Goals
In
order to meet the three basic program goals, each project should
develop specific performance measures. Performance measures should
include discussion of both housing and services.
Performance
measures are developed as part of the project narrative in the Technical
submission following conditional approval or a project.
Performance
measures should and relate closely to the overall objectives of
the project stated in the application. The performance measures
are simply a quantifiable means of ensuring progress toward achievement
of objectives and desired outcomes.
Performance
measures have three key components. They must:
- relate to outcomes. Rather than simply focusing on the services
to be provided, the provider should have a broader vision of the
next step for the participant once he/she leaves the program;
- have a time frame for achievement; and
- be measurable - that is, include a number or percentage indicating
a specific level of achievement.
The
more clearly the performance measure is stated, the easier it will
be to describe annual performance and meet APR requirements.
HUD
recognizes that the nature of the program and the subpopulations
grantees work with may result in limited goal attainment. Therefore,
we will not necessarily consider low levels of achievement as indications
of poor performance. Rather, we are looking for strategies to effectively
meet the program goals, along with efforts at continuously improving
performance.
Examples
of performance measures for each of the goals are:
Goal:
Obtain and remain in permanent housing
|
70%
of those families entering the program will receive Section 8
certificates |
|
Of
80 families entering the program, 52 will remain in Section 8
housing for 1 year or more |
|
90%
of those not entering the program will receive referrals to other
programs |
|
8
of 10 Shelter + Care participants will remain in permanent S+C
housing for at least 3 years |
Goal:
Increase skills and/or income
|
80%
of the participants who receive no benefits upon entry will receive
entitlement benefits within 6 months |
|
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participants will be enrolled in job training program by the 12th
month of residency, and * 80% of that group will complete the
job training program |
|
70%
of graduates of the job training program will hold a permanent
job at least 3 months |
Goal:
Achieve greater self-determination
|
85%
of clients will meet at least one goal on their Individual Service
Plan |
|
50%
of clients will meet more than one goal |
|
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program participants will open a savings account and will contribute
25 % of their income monthly |
Reporting
on Success
The
Annual Progress Report (APR) tracks program
progress and accomplishments in the Department's competitive homeless
assistance programs. The APR provides the recipient and HUD with
information necessary to assess each recipient's program. Grantees
must submit an APR to HUD within 90 days after the end of each operating
year and for each year in which HUD funding is provided.
Failure
to submit and APR may lead to a delay in receiving future grant
funds. Exhibit 4 of the APR, Program Goals and Objectives, provides
information on the recipient's progress in meeting objectives that
were established in the original grant application and/or the previous
year's APR. Here, the grantee is asked to list the objective(s)
for each of the three basic goals, describe the progress in meeting
the objectives(s), and specify the objectives for the next operating
year. The established performance measures provide a benchmark for
reporting successes, or explaining why the goal was not achieved.
By
specifying the objectives for the next operating year the grantee
is required to not only consider last year's performance but also
given the opportunity to revise objectives for the next operating
year based on last year's experience. Additional information on
Annual Progress Reporting is included in Section
N.
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