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Developing a Monitoring Plan
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In-depth
monitoring seeks to closely examine whether performance or compliance
problems exist and identify the aspects of the program or project
that are contributing to the adverse situation. The PJ may use a
risk
factor analysis or alternative method to target certain HOME
Program areas or organizations for in-depth monitoring each year.
In-depth
reviews include all the activities of a desk
review, but add an on-site visit to the program or project to
gather specific information and observe actual program elements.
Using
the monitoring checklists
available on the HOME Front can help structure the on-site review.
During
an on-site review, monitoring staff:
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Identify
aspects of the program or project where the organization is performing
well and poorly;
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Assess
compliance with program requirements;
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Determine
whether record keeping is adequate;Prepare a report summarizing
the results of the review; and
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Describe any required follow-up activity. |
Scheduling and Notification
PJ
monitoring staff should contact the entity being monitored at least
two weeks prior to the planned date of the on-site visit in order
to schedule the monitoring review. Once the entity has been contacted
and the actual dates are scheduled, monitoring staff should send a
letter to the entity that confirms:
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The
date and time of the visit; |
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The
names of the PJ staff conducting the site visit; |
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The
elements of the program or project that will be monitored; |
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The
files and records that will be reviewed;and |
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The
members of the organization who should be available for interviews. |
File Review
Before
conducting the on-site visit, PJ monitoring staff should review the
organization's:
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HOME
application(s) and executed HOME Agreements; |
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Recent
status reports; |
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Financial
reports; |
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Any
previous correspondence; and |
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Reports
from past on-site monitoring reviews. |
These
items should be reviewed to:
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Assess
progress; |
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Examine
changes in activities; |
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Identify
existing or potential problems; and |
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Determine
the elements of the HOME project to be given priority during the
on-site review |
Site Visit
PJ monitoring staff should gather information from a variety of sources
and complete the following steps during the on-site review.
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Conduct an initial meeting with the executive director, program
director, or other official to explain the purpose and schedule
for the review;
- Interview
members of the organization's staff to gather information about
activities and performance;
- Review
additional materials provided by the entity to obtain more detailed
information about the program or project;
- Examine
a sampling of files to verify the existence of required documentation
and the accuracy of reports being sent to the PJ;
- Visit
a sampling of program sites (or the project itself) to confirm
information contained in program files; this may also include
interviewing residents;
- Meet
with local lending or other partners (if applicable); and
- Conduct
an exit conference with appropriate senior staff to discuss the
preliminary conclusions of the review and identify any follow-up
actions necessary.
Completion of the Site Visit
After visiting the project site, PJ monitoring staff should complete
the following steps:
- Properly
record the results of the review.
- Fill
out all applicable checklists
and document with clear notes.
- Attach
to the checklists all documentation required to support conclusions
from the review.
- Place
the checklists and documentation in the HOME monitoring file for
that organization.
- Meet
with PJ program staff to review the findings of the monitoring
visit and agree on a course of action.
Responsibility
can then be assigned for following up on the review, depending on
the nature of the findings.
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