Who
We Are
The
mission of the Office of Administrative and Management Services
(OAMS) is to provide administrative support services that promote
the safety, efficiency, and cost-effectiveness of HUD's operations
and working environment. OAMS employees range from mail clerks to
architects to building engineers. We have approximately 100 full-time
employees, as well as numerous contractors, who perform a myriad
of administrative services for Headquarters and the Department.
What
We Do
Our
office maintains:
- Space
design
- Photography
services
- Long
distance telephone service, department-wide
- Building
heating and air conditioning
- Copier
services
- Furniture
allocation
- Elevator
service
- Office
cleaning
- Pagers
- Video
broadcasts, department-wide
- Lighting
- Cellular
telephones, department-wide
- Facsimile
machines
- Printing
services
- Building
maintenance
- Ventilation
- Departmental
Fleet management
- Mail
services
- Departmental
records/document management
- Departmental
lease management
- Energy
management
- Departmental
asset inventory management
- Personal
property management
- Departmental
computer donation program
- Shipping
and receiving
- Office
renovations
- Library
services
- HUD
Locator System
- HUDClips
Who
We Serve
Our
customers consist of every HUD employee in Headquarters, many in
the Field Offices and HUD clients. [Back
to top]
When
We Began
Administrative
support services have been an integral requirement of the Department
since its inception. Originally, we were comprised of three divisions.
Today, we consist of four divisions with the addition of the Multimedia
Division. [Back to top]
What
We Have Accomplished
Recent
accomplishments include implementation or initiation of:
- New
HUD Childcare Center. Through the General Services Administration,
a new childcare center was completed at HUD Headquarters. The
new state-of-the-art facility accommodates 76 children, nearly
twice as many children as the previous center, covering age groups
ranging from infants to four year-olds. The center provides a
safe and convenient environment for the children of HUD Headquarters
employees and surrounding federal agencies. The facility was designed
with an inviting entrance lobby, six age-appropriate classrooms,
staff offices, warming kitchen, multiple direct exits, natural
light, and infant programs. The new center is located at ground
level on the southwest corner of the building.
- Headquarters
Space Consolidation Plan. Continue work with the General
Service Administration (GSA) to prepare a five-year comprehensive
plan to consolidate all Headquarters functions and operations
in the most cost effective and efficient locations within close
proximity of the Robert C. Weaver Federal Building, and to manage
the relocation of HUD organizations from the Portals Building
to the Potomac Center building. [Back
to top]
How
We Operate
OAMS
staff can be found working in just about every nook and cranny of
the Headquarters Robert C. Weaver Federal Building; on the loading
dock (shipping and receiving), in photography studios, in the sub-basement
(direct distribution system for forms, handbooks, and notices), in
the building mechanical rooms (electrical and telephone closets),
on the roof (antennas and HVAC equipment), in the furniture warehouse,
and in conventional office space. Our offices utilize the following
systems:
- Administrative
Client Request/Response System (ACRS)
- HUD
Client Information and Policy System (HUDCLIPS)
- Total
Maintenance Management System (TMMS)
- Facilities
Integrated Resource Management System (FIRMS)
- Request
Ordering System (ROS)
- Information
Technology Investment Portfolio System (I-TIPS)
- HUD
Procurement System (HPS)
- Automated
Computer Assisted Design (AutoCAD)
- Personal
Computer Time and Attendance Remote Entry (PC-TARE)
- Scheduall
- Telephone
Directory and Locator System (TDLS) [Back
to top]
| OAMS
Directory of Services / Frequently Called Numbers
|
|
Service
|
Room
|
Phone
|
| Boxes:
|
|
|
5174
|
708-1955
|
Record
Boxes
|
BS-102
|
708-3151
|
| Building
Services: |
Air
conditioning, building repairs, lights, cleaning services,
etc.
|
5174
|
708-1955
|
| Bulletin
Boards |
5174
|
708-1955
|
| Carpet:
|
|
|
5174
|
708-1955
|
|
|
5162
|
708-0077
|
| Cleaning
Services, Trash, Recycling, Extermination |
|
708-1955
|
| Conference
Call Service (Contact your Administrative Officer)
|
| Conference
Room Equipment Arrangements: |
Audio
visual equipment loan
|
BN-5
|
402-3186
|
|
|
5162
|
708-8453
|
| Copy
Center – 5th Floor – self service |
5133
|
708-2889
|
| Copy
Machine Repair |
B-100
|
708-4310
|
| Directory
Service (locator service for employee room & telephone numbers)
|
5162
|
401-0388
|
| Extermination
Services |
5174
|
708-1955
|
| Facsimile
Repair |
5162
|
708-0525
|
| Forms
(hard copies) |
BS-102
|
708-3151
|
| Furniture
(acquisition, repairs, replacement) |
5162
|
708-0077
|
| Graphic
and Visual Arts Services |
B-146
|
708-0081
|
| Handbooks |
BS-102
|
708-3151
|
| Information:
|
Employee
room/phone number information
|
5162
|
401-0388
|
| Interpreter
Services (sign language) |
5249-B
|
708-0738
TTY: 708-4112
|
|
Library
|
8141
|
708-2370
|
| Lights
|
5174
|
708-1955
|
| Locator
Changes (Contact your Administrative Officer) |
| Locator
Service (employee room and phone information) |
5162
|
401-0388
|
| Mail:
|
Central
Mail Room
|
B-133
|
708-2324
|
Mail
Room sub-stations servicing:
2nd, 3rd, and 4th floors
|
2131
|
708-2230
|
5th,
6th, and 7th floors
|
6131
|
708-1912
|
8th,
9th, and 10th floors
|
9131
|
708-3049
|
| Micrographic
Program Information |
B-100
|
708-1891
|
| Moving
Services (laborers) |
5174
|
708-1955
|
| Multimedia
Services |
Broadcasting
Services:
|
Video
Conference
|
B-151
|
402-5586
|
Web
Casting
|
BN-5
|
402-3186
|
Broadcast
Scheduling
|
BN-5
|
708-3075
|
Presentation
Graphics
|
B-146
|
708-1242
|
Multimedia
Library
|
B-110
|
708-0437
|
| Office
Machines: |
Acquisition
from stock or by purchase
|
5162
|
708-0077
|
Copier
service and repair
|
B-100
|
708-4310
|
Facsimile
service and repair
|
5162
|
708-0525
|
Typewriter
service and repair
|
5162
|
708-0077
|
All
other machines - service and repair
|
5162
|
708-0077
|
| Office
Space (design and management) |
5162
|
708-2091
|
| Photographic
Services |
B-151
|
708-1335
|
| Power
Outage, reporting |
5180
|
708-1955
|
| Printing
and Photocopying Services: |
Copy
Center - self service
|
5133
|
708-2889
|
Printing
|
B-100
|
708-4310
|
Quick
Copy Service (same day service for up to 5,000 copies)
|
B-100
|
708-4310
|
| Property
Passes |
B-137
|
708-2093
|
| Publications:
|
Directives:
Handbooks, Notices and Mortgagee Letters
|
BS-102
|
708-3151
|
Forms,
publications, stationary, boxes
|
BS-102
|
708-3151
|
| Records
Boxes |
B-229
|
708-1891
|
| Records
Management |
B-100
|
708-1891
|
| Safety
Hazards, reporting (Headquarters, only) |
5180
|
708-1955
|
| Space
Management (office space design and management) |
5162
|
708-2091
|
| TTY
Information and Repair |
5162
|
708-3614
TTY: 619-8330
|
| Teleconference
Service (Contact your Administrative Officer) |
| Telephone
Orders/Changes |
5162
|
708-3614
|
| Telephone
Repair (x4357 HELP) |
5162
|
708-2453
|
| Visual
Arts Services |
B-146
|
708-0081
|
| Voice
Mail Assistance (x4357 HELP) |
5162
|
708-2453
|
|